The staff is impeccable, all my experiences have been extremely pleasant. Absolutely outstanding in every context. Cesar, Rochie, Lewy, Andrew especially but all of the customer service interactions a... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Not enough bonuses and awards for vip players. Bonuses that are awarded with deposits and also counted against vip players not allowing for an additional bonus to be awarded. VIP host Rochie, Elle, Ka... Toon meer
Bedrijf heeft geantwoord
*quick update, they eventually canceled my initial deposit, though it took a little "convincing" to make it happen. I still feel they are deceptive and scammers, but just being honest. I got in a... Toon meer
Seen site slots and casino advertising as a affiliate of a local casino. Its obvious it's a cover for steeling people's Debit card numbers. Crypto wallet info as well. They only pay people some to ver... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Welcome to SlotsandCasino your home for the best casino action experience in the industry.
Contactgegevens
Verenigde Staten
- support@slotsandcasino.ag
- slotsandcasino.ag
Houd rekening met het volgende
2,6
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236 reviews
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This place is one big scam
This place is one big scam. I would not even play It. It says it's under Ohio lottery, which is bullshit. They're using false advertisement. Also,
25 februari 2026
Review zonder uitnodiging
Antwoord van SlotsandCasino
Hello Steve,
Thank you for sharing your feedback.
For clarity, our official website is slotsandcasino.ag, and we encourage players to ensure they are accessing the correct domain directly.
As your review does not include specific details about your experience, we’re unable to investigate further at this time. If you’ve encountered an issue related to gameplay, withdrawals, or the platform itself, we invite you to reach out to our support team or update your review with your casino username so we can properly review and assist.
We’re here to help and would welcome the opportunity to address any concerns.
Best regards,
Casino Experience Team
THE ABSOLUTE WORST CASINO.
THE ABSOLUTE WORST CASINO.
I KEEP SENDING THE SAME DOCUMENT THAT WERE ACCEPTED ONCE BEFORE NOW IM TOLD THEY AREN'T!
THEY FIND WAYS OUT OF PAYING ME!
NO WONDER WHY THIS Bs company has a dismal rating of 1.8.
Almost a fricking month and I still can't get paid! I see why others are frustrated.
THESE PEOPLE ARE SCAMMERS!
*edit*
What you don't say is I sent the document more than 4 times yet that's not good enough for you. I've done what was asked me me. I did that because what I sent didn't meet your restrictive practices. What you want my personal info?
y'all doing too much.
22 februari 2026
Review zonder uitnodiging
Antwoord van SlotsandCasino
Hello Elizabeth,
We understand how frustrating this process must feel, especially when you’re eager to complete your withdrawal.
As mentioned in our previous response, your ID has already been successfully approved. The only remaining item is the proof of address, which is still pending because the document submitted does not match the address registered on your casino account.
We have sent multiple emails outlining the list of accepted proof of address documents and clearly explaining that the document must reflect the exact address currently listed on your account. Unfortunately, until a matching document is received, we’re unable to complete the verification process.
Account verification may feel repetitive, but it is a required security measure designed to protect both you and the platform. We are not withholding payment, we are simply awaiting compliant documentation to finalize verification.
If you would like assistance reviewing which document would be acceptable before submitting again, our support team is available to guide you step-by-step to avoid further delays.
Best regards,
Casino Experience Team
If I could go lower than zero I would I…
If I could go lower than zero I would I put $25 in they were supposed to be 100% plus 53 spins I won $672 on the free spins which is wagered at times 40 I paid that off and still had thousands of dollars left then they proceeded to tell me that I had to pay off $7,210 that's $340,000 in wagering before I could get any of that money because I'd won so much there is not a bigger scam out there they told me that because I had when I watched I'd rent it reached the point that I had paid that off that all the money that I wanted had gone back into my into my account but then I used that because I kept betting cuz I didn't know when I was when I was over it I was just kept playing so then because I I still had $7,000. Now I have to play 45 times of that 45 * 7,210 is $325000 that I must now wager before I can get my money what kind of b******* scam is that. Off of Facebook you know I was going trying to play the ice fishing game and that's how they do me into getting into that casino in the first place to find out that they don't have the ice fishing game it is 100% straight up want a scam do not play there ever! Then customer service talks to me about honesty there's no honesty whatsoever at the casino it is bar garbage it is b******* it is it is outrageously disgusting I played it 50 casinos and never seen anything like it!
23 februari 2026
Review zonder uitnodiging
Antwoord van SlotsandCasino
Hello Rory,
Thank you for sharing your concerns.
At this time, we’re unable to locate an account based on the information provided in your review. Additionally, the wagering structure and figures mentioned do not match our current promotional offers or bonus calculations, which makes it difficult for us to properly understand what may have occurred.
We would genuinely like the opportunity to review your account and provide a clear breakdown of any bonus terms, wagering requirements, and balances. Please update your review with your casino username, or contact our support team directly from your registered email address so we can investigate this thoroughly.
We’re here to provide clarity and assistance, and we welcome the chance to look into this for you.
Best regards,
Casino Experience Team
This is BEYOND annoying
This is BEYOND annoying!
since I reinstated my account, I had to go through verification all over again even though it was approved last time. I see why this place has 1.8 star reviews.
they find reasons to make sure that players cant withdraw.
every excuse they can think of to not pay!
guess I can kiss that frickin $50 I supposedly won but can't redeem good bye.
if it's not one thing it's another these fly by night casinos!
20 februari 2026
Review zonder uitnodiging
Antwoord van SlotsandCasino
Hello MissPinky,
Thank you for sharing your concerns. We understand how frustrating it can feel to go through verification again, especially after previously being approved.
In some cases, our internal teams may ask for further verification documents. That said, we’d truly like the opportunity to review your specific situation in detail.
At this time, we’re unable to identify your account based on the information provided. Please consider updating your review with your casino username, or contact our support team directly from your registered email address so we can properly review the account and assist you.
We’re here to help and would appreciate the chance to look into this further for you.
Best regards,
Casino Experience Team
I use quite a few of slot sites
I use quite a few of slot sites. I have never won on them. I was skeptical with this one as well. But, this site is definitely legit. i have cashed out twice already. Both times over 2k. Yes the withdraw process does take a while. You do get your money though.
19 december 2025
Review zonder uitnodiging
Antwoord van SlotsandCasino
Hello Phillip,
Thank you for sharing your experience! We’re especially glad to hear that after some initial skepticism, your experience turned out to be a positive one, and congratulations on not one, but two cashouts over $2,000!
We appreciate you acknowledging the withdrawal timeframe as well. While processing does take a few business days, we’re happy to know your payouts were received successfully. For future withdrawals we recommend using Bitcoin as it is our quickest method with no applicable fees on our end!
Thanks again for your trust and for giving us a try. We look forward to many more great sessions ahead.
Best regards,
Casino Experience Team
I won $2000 on Feb 4 and now it's Feb
I won $2000 on Feb 4 and now it's Feb. 12 and still haven't received my withdrawal my withdrawal been processing for 4 days I never seen a online casino this terrible. Poor way to do your customers but they don't process your deposit when u deposit my money first and last time gambling with them
4 februari 2026
Review zonder uitnodiging
Antwoord van SlotsandCasino
Hello Angela,
Thank you for taking the time to share your experience. We understand how frustrating it can feel when a withdrawal is pending, especially when you’re eager to receive your winnings.
We’re happy to confirm that your withdrawal has been successfully completed and paid. If you’ve received the funds as expected, we would truly appreciate a kind update to your review to reflect the resolution.
For future requests, we recommend using Bitcoin, as it remains our quickest withdrawal method and does not include processing fees on our end.
If you have any additional questions or need assistance at any time, our support team is always here to help.
Best regards,
Casino Experience Team
Terrible verification process
I tried to get "verified" and sent picture after picture, over 20 pictures of me and my ID. Every single one they said was unacceptable. I admit that a few were a little blurry but most were not. they want you to take a selfie holding your ID. I had my ID perfectly clear but a very small sliver of the corner was off camera so you could see my face and they rejected it, even though you could see the ENTIRE ID except for a sliver of the corner which had no wording on it anyway.
This site is a SCAM! no matter how many pictures sent, they will continue to deny the pics so they do not have to pay out.
9 februari 2026
Review zonder uitnodiging
Antwoord van SlotsandCasino
Hello RandAnthroe,
Thank you for sharing your experience. We completely understand how frustrating the verification process can feel, especially when you’ve submitted multiple photos and just want things finalized.
Account verification is an important one-time process designed to protect both your account and your funds. Clear, fully visible images (including all four corners of the ID) are required so our compliance team can properly validate the documents without risk of rejection.
That said, we’re happy to confirm that your documents have now been successfully reviewed and approved. You won’t need to repeat this process again for this account.
Should you need any assistance our support team is ready to help.
Best regards,
Casino Experience Team
SCAM site
I requested a bitcoin payout one week ago and it has been in "audit"status for 7 days. First they ask for verification docs. I sent those in. Then they say they dont process payouts on the weekend and I will be paid on Wednesday. No progress on the withdrawal and on Thursday its still in "audit" status. The only ones that should be audited are slots(scams)andcasino. Each time Ive followed up with their chat agents its the same nonsense and excuses. What a waste of time and money. These people take your money without any hesitation but when it is time to make a small payout its like pulling teeth. And of course there is no phone contact # or manager ever available via their useless live chat. Buyer super beware.
3 februari 2026
Review zonder uitnodiging
Antwoord van SlotsandCasino
Hello MB,
Thank you for sharing your experience. We understand how frustrating extended wait times can feel, especially after you’ve already submitted verification documents and followed the steps provided.
At this time, we’re unable to locate an account associated with the details in the review, which prevents us from looking into the withdrawal timeline directly. To assist you properly, we kindly ask that you update your review with your casino username, or contact our support team from your registered email address so we can review your account in detail.
Once we’re able to identify the correct account, we’ll be happy to investigate the withdrawal and provide clear next steps.
Best regards,
Casino Experience Team
These people asked me for verifying my…
These people asked me for verifying my identity I gave them my ID paper mail and all of that stuff and now they still want more that it wasn't enough information and still haven't paid me it's been ongoing for over a week and they just don't pay out asked them to send me back my deposit or I'm contacting the better business bureau
25 december 2025
Review zonder uitnodiging
Antwoord van SlotsandCasino
Hello Rhonda,
We understand how frustrating this situation can feel, especially when you’re eager to receive your funds. After reviewing your account, it appears that some of the documents submitted do not fully match the details registered on the account.
To move things forward as smoothly as possible, we kindly encourage you to resend the Proof of Address documents that clearly match the account information on file. Our support team can also provide a list of accepted documents and guide you step by step to help avoid further rejections. Additionally, our Help Center includes a verification tips article designed to help ensure documents are approved on the first review.
This verification process is a one-time requirement and is in place to protect your account and personal information. Once the correct documents are received and approved, your withdrawal will begin processing according to the selected methods time frame.
Best regards,
Casino Experience Team
Slots and Casino is LEGIT
Slots and Casino is LEGIT. Although your deposit is taken instantly and you are ready to gamble. It takes 5 days for withdrawal because it goes thru a lengthy verification process. Use CafeCasino or Bovada for instant withdrawal from your winnings.
28 december 2025
Review zonder uitnodiging
Antwoord van SlotsandCasino
Hello Holly,
Thank you for sharing your experience. First-time withdrawals may take a few extra business days due to the standard verification process. Once that’s completed, future withdrawals are much quicker!
For the fastest payouts, we recommend using Bitcoin, as it remains our quickest method!
We appreciate you playing with us and look forward to many smooth withdrawals ahead.
Kind regards,
Casino Experience Team
Had to change up my review I actually…
Had to change up my review I actually received my money December 21. It takes up to 20 days when you do a bank transfer. I must admit I was a little worried but I did receive my money so that’s the good thing so with that being said, I would say they are legit
They do charge $53 for the withdrawal and you can only withdraw $2500 of your winnings.
21 december 2025
Review zonder uitnodiging
Antwoord van SlotsandCasino
Hello there,
We’re happy to hear that you’ve received your funds. Congratulations on your winnings!
We completely understand the importance of timely payments, especially when using our Bank Wire option. Please know that we’re always committed to processing withdrawals as quickly and efficiently as possible. As a tip, Bitcoin remains our fastest withdrawal method for those looking to receive their funds sooner.
If you’d like more details about our available withdrawal methods, feel free to visit our official website. Or, if you prefer a more personalized experience, our 24/7 Support Team is always ready to assist you.
Best regards,
Casino Experience Team
I use the promotion and deposit $25…
add $100 dollars for a total of $125.00, I played the slot's won $750.00 tried to withdraw made me verify completed the process then was told I had to playthrough the promotion which had a remaining balance of $4,637.00 accredit to the account because of the promotion. Totally winning was $2,468.00. I was told I was only able to withdrawal $250.98 the remaining balance $2,217.00 they cleared from my account told me it was forfeited, because of the promotion deal. I don't know if I'll receive the $250.98 withdrawal
14 december 2025
Review zonder uitnodiging
Antwoord van SlotsandCasino
Hello Stanley,
Thank you for sharing your experience. We understand how frustrating this situation can feel, especially when promotions and playthrough requirements are involved.
Bonus offers do come with specific terms, including wagering requirements and maximum cash-out limits, which can result in portions of winnings being forfeited once a withdrawal is requested. That said, we’d be more than happy to review your account in detail to ensure everything was applied correctly and to confirm the status of your approved withdrawal.
Please contact our support team via email from the email address registered on your account, and we’ll take a closer look and clarify everything for you.
Best regards,
Casino Experience Team
Do not give this site any money
Do not give this site any money. Roulette tables are absolutely rigged. Then u u start winning, they shut down the site, saying " sorry, under maintenance right know, sorry for the inconvenience" then when it comes back online all the money I won was gone.
10 december 2025
Review zonder uitnodiging
Antwoord van SlotsandCasino
Hello Jeremy,
Thank you for bringing this to our attention. We understand how frustrating it might have been to see the game undergo maintenance while actively playing.
If you haven't already, please contact our support team via email with the details of the issue encountered, so we can review your gameplay and balance in detail and assist as quickly as possible.
Best regards,
Casino Experience Team
WHAT A PIECE OF TRASH
To Whom It May Concern, I've sent the required information to Slots and Casino to receive my funds, since 11/11/2025. The only replies I've received from them are unable to accept the documentation sent. I had the UPS Staff take my photo of my license and utilities bill in the required format needed. This is the response I've received this morning.
Hello ROCHELLE,
This is an automated email to notify you that your withdrawal of $ 2500 has been reversed and credited back to your casino account.
Your current account balance is $ 10543.76.
If you didn’t request this reversal, it could be due to bonus terms or other factors. Please review your email for more information about your withdrawal. If you have any questions or need assistance, you can reach our support team via live chat or email at
Thank you,
Your SlotsandCasino Team!
-----------------------------------------------------------
Dear ROCHELLE ROSSMAYS,
I hope this email finds you well. We wanted to provide you with an update regarding your recent withdrawal request at SlotsandCasino.
After reviewing your account, we found that your withdrawal was still in pending status due to incomplete verification. As the withdrawal had been pending for more than 30 days, we have reversed the funds back to your account.
We sincerely apologize for any inconvenience this may have caused. Once your account is fully verified, you will be able to submit your cashout requests without any issues. Ensuring security and accuracy of your account information is of utmost importance, and our verification process is a crucial part of this.
Thank you for choosing SlotsandCasino, and we look forward to providing you with a smooth gaming experience in the future.
If you have any questions, please don't hesitate to contact our support staff.
Kind Regards,
Chloe
Accounting
SlotsandCasino
In closing. I've requested someone from the Casino to give me a call and they've not. Any assistance you could provide will be greatly appreciated.
Best Regards,
Ms. Rochelle Denise RossMays PhD
Human Service Counseling and Community Services
12 years USN Veteran
22 years employment with various Federal Agencies
3 years employment with the Department of Children and Family Services, (Adult Protection Services)
11 december 2025
Review zonder uitnodiging
Antwoord van SlotsandCasino
Hello Rochelle,
Thank you for your message and for your patience while this was reviewed. We understand how frustrating the verification process can be, especially when you’ve made multiple attempts to submit documents.
We’re happy to confirm that your documents have now been fully reviewed and approved. You may proceed with submitting your withdrawal request at your convenience. For the quickest delivery, we recommend using Bitcoin, as it is our fastest method and does not involve processing fees on our end.
If you need any assistance with submitting the request or have questions about the available withdrawal options, our support team is ready to help.
Best regards,
Casino Experience Team
***Update***
Hello Rochelle,
We’d like to kindly remind you that your documents have been approved and your account is fully verified. You may now request your withdrawal at your earliest convenience. If you need any assistance with the request or choosing a withdrawal method, our support team remains available to help.
Kind regards,
Casino Experience Team
They payouts are very Generous!!!
I give it a 4 star only because the time frame for receiving your winnings and the amount each week, but they are very transparent with the customer and answering questions promptly I really love their games and they pay out really generous pay outs AND I DONT KNOW WHY ANYONE WOULD GIVE THEM A ONE (1) STAR !! they have rules and guidelines that has to be followed and to the customer it's a little frustrating however patience is the key they are a legit company and pays generous pay outs and bonuses just read the terms carefully and you will be happy every time I had a great experience !!!!!!!!!! and will be using this platforms for years to come .
11 november 2025
Review zonder uitnodiging
Antwoord van SlotsandCasino
Hello Renee,
Thank you for such a thoughtful and detailed review. We really appreciate you highlighting both the positives and the areas where patience is needed. Transparency and clear communication are very important to us, and it’s great to hear that our team has been helpful and responsive.
We’re glad you’re enjoying the games, payouts, and bonuses, and we truly value your understanding of the rules and guidelines that help keep gameplay fair for everyone. Your support means a lot, and we’re happy to have you with us for the long run.
Kind regards,
Casino Experience Team
Scammmmmmmmy Site
Scammmmmmmmy. Fishy business. Needs investigated.
5 december 2025
Review zonder uitnodiging
Antwoord van SlotsandCasino
Hello C G,
Thank you for sharing your feedback. We take concerns like this seriously, and our team is here to ensure transparency in every part of your experience. If you’ve encountered anything that raised doubts, please reach out to our support team so we can review your account activity and provide clarity on any issue you may have noticed.
Best regards,
Casino Experience Team
I won a $24 bonus and had $24 on my…
I won $24 bonus and had $24 on my account but only got the $24bonus I should have got a total of$48 dollars should have been on my account and I only received 24 places a scam ripped me off
4 december 2025
Review zonder uitnodiging
Antwoord van SlotsandCasino
Hello Bill.
We’re truly sorry the promotion didn’t work as expected. That’s frustrating, and it’s something we’re actively working to clarify. Please email support@slotsandcasino.ag so we can check your case directly.
Best regards,
Casino Experience Team
READ THEIR POLICIES!!
READ THEIR POLICIES!!
If you are inactive for more than 30 days they will clean out your account!
$449 of earnings that they kept because I didn't play for a month. Nothing more than a sorry its policy from customer support.
3 december 2025
Review zonder uitnodiging
Antwoord van SlotsandCasino
Hello Lance,
Thank you for bringing this to our attention. I understand how disappointing it is to return to your account and find your balance affected, especially when it involves earnings you were expecting to use.
Our team can take a closer look at your account status and review the inactivity policy as it applies to your case. Please contact our support team so we can verify the details and explore what options may be available.
Best regards,
Casino Experience Team
They are the same company as LUXE…
They are the same company as LUXE FRUGAL, THE CASINO APP IS IDENTICAL TO THE APP FOR "MAKE UP" ETC, MATCHSTICK MEN type Con job going on. The merchant is in your bank statement, check it out. Fight this scum. Dubai based company.
24 november 2025
Review zonder uitnodiging
Antwoord van SlotsandCasino
Hello Geeoiuz,
Thank you for sharing your concerns with us. Deposit descriptors can vary, and in some cases, different merchant names may appear depending on the payment provider used. You can always review your account history to see the exact descriptor linked to each of your card deposits for full transparency.
If you’d like us to look into a specific transaction or provide additional clarity, please reach out to our support team, we’re here to help.
Best regards,
Casino Experience Team.
Don’t fall for the scam like I did
My fault end of the day. But I slowly got robbed for $200. I was winning on the craps table game and then all of a sudden it stopped working. Forcing me to try my luck on their rigged slots.
18 november 2025
Review zonder uitnodiging
Antwoord van SlotsandCasino
Hello Brian,
Thank you for sharing your experience with us. It sounds like the game may have encountered an issue, and we understand how frustrating that can be, especially when you were enjoying a good run.
Please reach out to our support team so we can review the gameplay in detail and make sure everything is running correctly. We’re here to help and want to ensure you have a smooth experience moving forward.
Best regards,
Casino Experience Team
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