This app is a complete waste of time
This app is a complete waste of time. I joined expecting to make genuine connections, but instead I got a broken product and zero support.
On my very first day, I couldn't even send a single letter. Constant error: "Something went wrong. Please try again later." After countless attempts, two messages miraculously went through – but as soon as those users replied, I was locked out again. I can receive letters, but I CANNOT REPLY. What is the point of a pen-pal app if you can't even write back?
I've done everything on my end:
· Restarted my phone
· Offloaded and reinstalled the app multiple times
· Switched between Wi-Fi and mobile data
· Tried the web version – got a DNS error (so even that doesn't work)
The worst part? Their support team is completely useless. I contacted them multiple times with detailed descriptions, screenshots, and step-by-step explanations. What did I get? Canned generic responses and zero actual help. They clearly don't care about their users.
This is not a niche bug – this is a fundamental feature failure. A messaging app that blocks you from sending messages is broken by design. And when the company ignores you, it's downright disgraceful.
Save yourself the frustration. Do not download this app. There are plenty of other pen-pal platforms that actually work and have real human support. Slowly is a sinking ship with a lazy team behind it.








