Amazing service as always, excellent quality products. Super helpful, you can tell this is a small family run business as the attention to detail is unreal. Will be back for more.
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Lovely garments. But communication was really tricky, just didn’t hear back from emails when trying to exchange /return. Ended up posting back when was in republic, with handwritten note re exchang... Toon meer
The quality of these tights is well worth the money and the time (coming from Ireland to the USA) is well worth it!! Customer service was wonderful when I emailed some questions. Thank You Kat!
My son absolutely adores your waffle pajamas. He was so excited to receive new pairs after outgrowing his old set (that received 2.5 years of live and affection and still look fabulous). He immediatel... Toon meer
Bedrijfsgegevens
- Kinderkleding
- Babykledingwinkel
- Kleding- en stoffenfabrikant
- Kleding- en stoffengroothandelaar
- Herenmode
- Damesmodewinkel
Geschreven door het bedrijf
Slugs & Snails is a multi award winning eco clothing brand that specialises in children's cotton tights, socks and loungewear. All our products are unisex and GOTS certified organic cotton. We also have a large adult collection with mirrors our kidswear, so you can get grown up versions of our tights, socks and waffle cotton sets. Designed with love in the West of Ireland, Slugs & Snails offers luxury ethical basics for all the family.
Contactgegevens
Ierland
- slugsandsnails.ie
4,4
Uitstekend
238 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Shorts set
We ordered the retro multi colored shorts sets. I already had it in regular and my son has it also. We both love them. We have 7 pairs of these between me with 3 and 4 between the boys. These wash beautifully , soften as they go and are so vibrant. We are a neurodiverse house and the two boys love these pj's. I always recommend them for snug and comfortable sleeps. The shorts set are my fav so far.
27 juni 2024
Antwoord van Slugs & Snails
Wowzers thank you Suzanne! We love to hear this!
Excellent quality & fast delivery
Super quick delivery and excellent quality. My 8 year old specifically requested Slugs & Snails because he loves the texture and comfort of these.
27 juni 2024
Antwoord van Slugs & Snails
We need to high five your little one for having AMAZING taste in clothes 😄
Fans for life here
Fans for life here. We love our new waffles sets. Bought the short sleeved neon & day glow ones. I found the sizing nice and generous. I love the contrast detail in the pockets and stitching. Buttons too. They wash great.
26 juni 2024
Antwoord van Slugs & Snails
Thank you Nadia!!! We are so glad you loved your waffles 😀
Happy Customer
My daughter already has the long sleeve version of this pyjamas and it is her favourite! She is delighted with this new short set. Perfect for the summer months. Excellent quality as always, wash well and maintain colour. Great customer service as usual.
20 juni 2024
Antwoord van Slugs & Snails
Thank you for your lovely review Kelly we are so happy to be keeping your little one warm and comfy!
Gorgeous comfortable top and pants set
Gorgeous comfortable top and pants set. Fast delivery. My daughter loves it, definitely going to buy in more colours.
11 juni 2024
Antwoord van Slugs & Snails
Thank you Caroline 😀
Antwoord van Slugs & Snails
Thank you Lara 😃
Antwoord van Slugs & Snails
Excellent customers too Sarah ☺️
No order and no reply
It has been more than a month and I have not received my order. Moreover, no one is replying my e-mails. In the end I managed to reach them by Facebook and it seems the parcel was with the local post.
I recovered my parcel and the products seem amazing. They are a bit bigger in size than expected, but the prints and the materials are gorgeous.
3 maart 2024
Antwoord van Slugs & Snails
Hi Maria, we are sorry you chose to leave this review. We had actually spoken to you before you left it, plus we had emailed you last week and also spoken with you via social media on Easter weekend. Your parcel is being held with your local post office - it was too large for your mailbox!! We informed you of this and asked you to contact your sorting office for collection. We can not access local post office depots unfortunately once the parcel hits your local network only you can access it for collection.
Antwoord van Slugs & Snails
Thank you so much Kelly 😍
I am so happy with my slugs and snails…
I am so happy with my slugs and snails clothes, they are super high-quality and excellent value. Love the designs for boys. The team are also the most friendly people, they expedited my order so it arrived in time for our birthday! Thank you S&S for caring!!!
27 februari 2024
Antwoord van Slugs & Snails
Happy to have helped James 😘
Still have not received order despite…
Still have not received order despite ordering it one month ago. Have tried contacting customer service but have not been given any response.
26 februari 2024
Antwoord van Slugs & Snails
Hi Lucy
Many thanks for your review, we are sorry that you chose to review shipping rather than our products. We have a really comprehensive shipping page that explains how we can offer free global shipping for orders but it means we use national mail services which are not as fast as couriers. We do offer the option to ship with courier if you want faster shipping but we can see you had standard delivery included for free. We love to be able to offer free global delivery which is almost unheard of with the cost of shipping these days, but it means that we have to hope our customers will be patient enough to wait for ground shipping. It’s been three weeks since your parcel dispatched which is the upper end for delivery from Ireland to Canada and of course it’s affected by weather and how fast your local shipping service is working.
We can not continue to offer free global delivery if people choose to not read the shipping guide and then leave us a bad review. This would be a real shame for everyone. Please do come back to us and leave a review on our products, we promise they are worth the wait. Also your parcel was shipped in a large holographic envelope, we ship in these because more often than not our parcels are too big for mail boxes and sadly postal workers seem to not always leave a note they have your delivery so when you need to ask them if you have a parcel being held, it’s very easy to spot!
Antwoord van Slugs & Snails
Thank you Sam 🥰
The product came as expected and the…
The product came as expected and the packaging was not damaged. My son was happy with the colours for his pyjamas.
6 februari 2024
Antwoord van Slugs & Snails
Thank you for sharing Lesley
I love them and seeing my kids in them
I love them and seeing my kids in them. There are our pyjamas for long house days, camping and when we are on the move.
23 januari 2024
Antwoord van Slugs & Snails
Thank you so much 😊
Antwoord van Slugs & Snails
Thank you Mandy
I'm 5'8" and super skinny so the large…
I'm 5'8" and super skinny so the large pants are a bit big to where I have to pull them up constantly, but I wanted the top to be a bit long and that fits perfectly.
4 januari 2024
Antwoord van Slugs & Snails
Hello Bailee thank you for your feedback, yes the large would be too loose if you are skinny but the medium would definitely be ok for your height so if you shop again pop us an email and we can make sure you get the right size 😀
Gorgeous warm soft thick ethical cotton…
Gorgeous warm soft thick ethical cotton PJs for my daughter and myself, we love them!
15 december 2023
Antwoord van Slugs & Snails
😍
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.