I’m very disappointed with SMS Global. The pricing on their website is not transparent — they do not clearly state that an additional 10% GST will be charged. This only becomes apparent later, a... Toon meer
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Lees wat reviewers zeggen
Overall SMS provider is good. If we take quality of delivery - I'd say this one is the best SMS gateway I've worked so far. However still some features are missing. As example - Send/receive API canno... Toon meer
One of the best SMS service provider in the region! Easy set up & user friendly interface makes SMSGlobal stand out in crowd. Also the support is amazing. Especially our success managers Mr. Cannon... Toon meer
If the dashboard showed the number of messages being charged for - including multiples for 160+ characters - rather than just the net number of messages. This lead us to query the charges as our mon... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
SMSGlobal is an international leader in mobile messaging services. We love connecting businesses and organisations to the people that matter to them. By delivering unbeatable value through innovative technology platforms, we empower our customers with the ability to deliver messages, quickly, easily and reliably. Starting in 2007, our head office is located in Melbourne, Australia. We deliver solutions to a wide range of clients including banks, airlines, insurance companies, sports clubs, software companies and marketing agencies, to mention just a few. Our success has seen us expand internationally into the Middle East and North Africa, with further global expansion expected in the near future.
Contactgegevens
96 - 98 Market Street, 3205, Melbourne, Verenigde Staten
- +61 1300 883 400
- info@smsglobal.com
- smsglobal.com
2,9
Gemiddeld
176 reviews
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
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An easy and quick method to keep in …
An easy and quick method to keep in touch with members who don't have email. Also to alert all members in a hurry
15 augustus 2017
Review zonder uitnodiging
Very bad company
4 augustus 2017
Review zonder uitnodiging
So far.. Eh....
So far - Not so good. Not reliable. Expensive hidden fees. Slow support
2 augustus 2017
Review zonder uitnodiging
Easy and extremely convenient to use.
10 juli 2017
Review zonder uitnodiging
Great product and support
7 juli 2017
Review zonder uitnodiging
Good service
Good service, competitive prices, very helpful and efficient technical support.
5 juli 2017
Review zonder uitnodiging
SMSGlobal are the best
SMSGlobal are the best! I would highly recommend them. They are a great company who offer very decent services and if you ever were to have any troubles, they have an amazing team who are nice and friendly and will help you.
5 juli 2017
Review zonder uitnodiging
The sign on was a bit over the top
The sign on was a bit over the top. All I needed was the connection data, but I have met some of the people you have to do business with and maybe the setup routine is necessary. Somehow you have my name wrong, not that common these days but annoying, and last of all when I pay the money comes out of my account instantly, but takes more then 24 hours to apply to my account. That's what credit cards are about. Is paypal instant? We used the credit and needed to top up to continue to use the service. Fortunately we remained event free in the interim.
26 juni 2017
Review zonder uitnodiging
Generally works very well
Generally works very well. Frustrated occasionally by messages I have just sent, not appearing on my outgoing list. I know they have gone because I get replies later on, but need this glitch addressed.
14 juni 2017
Review zonder uitnodiging
Hard to get support
Hard to get support. After 6 days still no fix to problem. Testing another vendor sms now.
2 juni 2017
Review zonder uitnodiging
SMSGlobal is great!
28 mei 2017
Review zonder uitnodiging
Easy to log on and retrieve my promo …
Easy to log on and retrieve my promo code.
Sending msgs is intuitive.
Just need more fields from the report on the extracts.
27 mei 2017
Review zonder uitnodiging
Could be better
Charging for messages that wre not delivered and the fact that messages sometimes doesn't get to destination is problematic.
18 mei 2017
Review zonder uitnodiging
Good so far
Good so far. SMSGlobal come highly recommended.
I haven't had the pleasure of using your services yet since we're at the test stage.
I look forward to providing you further feedback in the future.
15 mei 2017
Review zonder uitnodiging
I am working on sending SMS dynamically …
I am working on sending SMS dynamically through my website. Until now I cannot find the suitable code to integrate it into my website and if it keeps not working I might ask for a refund. This is so depressing.
4 mei 2017
Review zonder uitnodiging
I find the MXT version very clunky …
I find the MXT version very clunky compared to the old program.
Harder to move contacts to other lists, reports not working...
24 april 2017
Review zonder uitnodiging
Haven't had any successful sms reply
Haven't had any successful sms reply, reported it to sales person many times, the problem was not fixed yet.
18 april 2017
Review zonder uitnodiging
Works well for us
Haven't interacted very much with the people there. Use smsglobal as an add-on (API) for our infoodle database, works just fine.
7 april 2017
Review zonder uitnodiging
Worst service ever
7 april 2017
Review zonder uitnodiging
We want clear reports from you
We want clear reports from you, after doing campaign.
In reports about sent, delivered, undelivered.
Periodic reports have been some variations after campaign.
We wants only clear reports from you.
Thank you, Regards
7 april 2017
Review zonder uitnodiging
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