snapklik.com Reviews 35

I placed an order with Snapklik and what followed was a masterclass in how NOT to run an online store.
After waiting with zero shipping update, I reached out to ask if my order had even been dispatched. The only response I got was an automated email saying “we generally respond the same day” — and then nothing. No human, no follow-up, no tracking info, no acknowledgement.
I followed up three times over several days. Still nothing.
Eventually I had to cancel the order myself after sending a final ultimatum email. No apology, no explanation, no refund confirmation — just silence.
What makes this worse is that it’s not just a fulfilment failure — it’s a complete customer service breakdown. A legitimate business doesn’t ghost paying customers across multiple follow-ups.
Avoid Snapklik entirely. If something goes wrong with your order — and based on my experience, it might — you’ll be on your own.

Very unreliable. Ordered twice, both times with the product showing as 'in stock', only to receive a 'delay' email straight after. Both orders cancelled.

I placed an order a month ago and the shipment has been stuck at a FedEx facility in Newark for one month with no updates. I contacted customer support 6 times in the past 10 days but received no response at all. Very disappointing experience and lack of communication. I had to open a dispute with my bank due to non-delivery. I would not recommend based on this experience.

Hi, I'm Josh and I recently got a window privacy film. It was so easy to apply with just water. It lets the light in but keeps the neighbors from seeing inside. It was worth

I purchased some specific lawnmower blades only available from the US. I am in the UK and all arrived on time exactly as ordered. I was sceptical due to the mixed reviews but I am really pleased with snapklik. Will definately buy from them again! Thank you!

I order the medicine on february 21,2026 and until now march 17, 2026 I havent receive yet ,I reach out the delivey company which is the FedEx and they said cannot process the items coz the custom hongkong need an import licence for clearance ,is there other way we can refund the payments.?

Hello my name is Joshua and I pourchase a bed frame from snapklik and have to tried to contact them multiple times to get a confirmation for my pourchase and nothing has come through have no contact or service management as I can tell. It was costly and to receive nothing back and waste so much money seems like it’s a scam. Will be telling my bank the transaction was not me if not heard back from snapklik

Was wary but we needed a medicine for our cat that isn't sold in the UK and amazon US would no longer send it to us direct. Anyway, ordered on it from snapklik the 18th, product was delivered to us by Fedex on the 23rd, very happy and relieved, will order again when we next run out.

FedEx had investigated into where my parcel they said they’d delivered had disappeared too & eventually told me it was lost & to get in touch with snapklik for a replacement, so I forwarded FedEx’s decision to snapklik & not got anything from them. Useless customer service Do NOT Use this Company. Stole £50 from me

Fantastic international trader. I bought on a Saturday from USA and received in UK on Wednesday.
Securely sent, well packaged and kept up to date at every stage.
Exceptional!!!
This is how it’s supposed to work.

I ordered some pet food from them, the shipping was done by FedEx, from New York to my home address in Australia took around 5 days, full tracking.
It’s a tad expensive but worth it.
At present they aren’t shipping any food items due to Customs regulations which is a shame.

I received a defective part.
Tried to contact customer service… no answer till now.
Just throw 650$ in the garbage.
DONT USE THEM

Customer support was first rate. Item arrived here 5 days before expected delivery time. Item trussed up like an Egyptian mummy so it was in perfect condition.
I can not find a reason to give it less stars.

My parcel went to the wrong block of flats thank you FedEx for being so stupid and delivered my parcel to wrong address, don't have my item and paid for something I don't own,Snapkilk change your delivery company they don't get back to customers and to be true nor have you,so not happy at the least.

Fast delivery of US NFL merchandise. Order arrived in Sydney Australia within four days of placing the order - shipping updates were emailed throughout this time. Very happy with the service.

Quick delivery to Melbourne, Australia. Product as described, arrived in new/shop condition.

Great service. I live in Sydney, Australia and the American food product I ordered was delivered very promptly. It was as ordered and the shipping cost was really good. Communication with Snapklik prior to ordering was excellent.
First time I have ordered with them and it worked like clockwork.

100% had to buy a pair of replacement binoculars I broke , this site was only one offering them, so got from here and to be honest judging by reviews thought I would get fakes or refurb , far from it all as new in manufactures box all wrapped and sealed 100% genuine , will use again excellent communication and super quick delivery

Inept customer service. I ordered items from this company, but they shipped me the wrong thing. I reported this to them and after several emails back and forth I'm still waiting for an answer as when I will receive my items. They've since stopped replying to my requests for un update. So yes I think I've been scammed. DON'T USE THEM!

Fast delivery excellent service . best fast i phone car charging out there thank you