Snapmint Reviews 257

My order damage product coming this is problem no solve when will solve pay the EMI no saal nose pay

I had unintentionally made a purchase and am now being bombarded with messages regarding non-payment. The purchase was offered with a 4-EMI payment option. I received the payment link twice, resulting in two payments being made together, followed by the remaining two payments as per schedule.

Despite sharing the bank statement screenshots as proof, the messages have not stopped. The team mentioned they couldn’t verify the payments through the GPay or statement screenshots and requested my full 15-day bank statement, which I also provided.

However, there has been no response from their side since then, and I am now receiving messages threatening legal action and demand notices.

I got the delivery item totally different and it's truly a frod app.

I purchased an item from Geekrobo a steel cooker
I made down payment
Snapmint arranged additional payment
Then I exchanged the item for a small item with lesser price
I immediately mailed to Snapmint to adjust the EMIs for lesser amount multiple times
They reply with the same message n don't adjust the EMIs
Geek robo people don't respond
Snapmint has no contact number to speak to customer care people, they offer only 1way voice
Snapmint app also doesn't have any feature to adjust the EMI
I gave necessary confirmation messages from Geekrobo to Snapmint
Snapmint is threatening to take legal action now

"Snapmint is a fraudulent company. I've never taken a loan from them, nor do I have an account with them. I've never even downloaded their app. Despite this, I'm being harassed with 3-4 calls daily demanding EMI payments. Blocking numbers won't work because calls are automated and come from different numbers. Initially, I thought it was a mistake and reached out to their customer care, but they asked for sensitive information like my Aadhaar card and PAN card, which confirmed my suspicion that it's a scam.
"Snapmint is a fraudulent company. I've never taken a loan from them, nor do I have an account with them. I've never even downloaded their app. Despite this, I'm being harassed with 3-4 calls daily demanding EMI payments. Blocking numbers won't work because calls are automated and come from different numbers Initially, I thought it was a mistake and reached out to their customer care, but they asked for sensitive information like my Aadhaar card and PAN card, which confirmed my suspicion that it's a scam.

I want to give zero ratings this people giving harassing robo call continuously I have not taken any loan beware off this guy .those who have taken loan u give call for them .if this call repeats I will give consumer complaint mind it

I had the worst experience with this app. My refund is still pending, and there has been no response from the support team. Tried multiple times to connect, but there is no way to reach them. Totally unprofessional.

Fraud people. Promised "CASHBACK" but offered a discount coupon instead. this Compells customer to spend more to utilise the offer.

snapmint heavy chutiya
I request of public do not believe this application
Abuse this application founder

Snapmint EMI amount debited twise in one month .I raise a complete on this .To snapmint .I'm don't get proper responce from snapmint.

Refused the Crossbeats parcel on 21 July. Still no ₹866 refund or EMI cancellation. No support, no clear policy. Complaints already filed at RBI CMS, Consumer Court & Cyber Cell Noida. #SnapmintFraud #EMIScam

Shamless people. Misleading cashback terms. They will ask you to buy more to get the FLAT CASHBACK they promised. Not recommended at all!

Most trusted shopping app in recent times never missed go for it and also customer support is too good

Title: Extremely Disappointed with Snapmint – Delivered Damaged Product and Refused Support

I would like to share my honest and disappointing experience with Snapmint, an online EMI-based shopping platform, in the hope that others are cautious before making a purchase through them.

On 12th May 2025, I placed an order through Snapmint for a 43-inch Foxsky LED TV, paying an upfront amount of Rs. 2,100 as part of their EMI scheme. The product was delivered on 21st May 2025 to my residence. Unfortunately, I was not home at the time, and the package was received by my senior citizen parents.

The nightmare started when I booked an installation through UrbanClap. During installation, the technician, along with my father, discovered that the TV was damaged. I was shocked and immediately contacted Snapmint support. I shared photos and videos of the damaged TV with their team via email and WhatsApp, as they requested.

To my surprise, Snapmint refused to take any responsibility. They said that without an unboxing video, they cannot help me with a refund or replacement. This is deeply unfair, especially since the product was received by elderly parents who were not in a position to record a video. Not everyone records unboxing videos — especially when the product comes from what we assume to be a trustworthy company.

Snapmint has simply shifted the blame to the manufacturer and asked me to contact them, which is both irresponsible and unethical. I ordered through Snapmint, I paid Snapmint, and I expect Snapmint to be accountable.

To make matters worse, they are now expecting me to continue paying EMI for a damaged and unusable product. I have made it clear that I will not be making any further payments unless I receive a proper resolution.

I strongly advise potential customers to think twice before trusting Snapmint. Their after-sales support is extremely poor, and their policies are unreasonable. If something goes wrong, you’re left completely helpless.
This review is not just to complain but to warn others about the lack of accountability and customer support from Snapmint.

Pathetic experience! Delay in delivery! Wrong products,no refund processed since 9 months
Worst company to deal with! No response on call and no response on email
Refund amt not yet done and no proper response since long!

Snapmint Sabse bekar app h Sale Paisa kha jate h aur saman bhi nhi dete mene order cancel kr diya h pr down payment 15 day ho gye h abhi tak nhi aya h aur bol rhi the 24 hours

Damage Product Delivery
Not choose this app... Full cheeting me. Buying tv fully display damage no return no refund... Customer care complaint my problem then no attending my call. Everyone not select this peoples... 🥹

Very bad app in terms of service and customer support number,
They don't feel or think that it is necessary to address customer's problems.
I have ordered 2 3 times and every time I have received the product late and none of them had any tracking id

I am writing to raise my concerns regarding several recent issues I have experienced with my orders and the corresponding cashback.

Initially, I placed an order for a pair of shoes; however, due to an SMS verification failure, my order was cancelled. As a result, I anticipated receiving a refund of my cashback, yet this has not occurred.

In my subsequent attempts, I utilized my remaining cashback to purchase another pair of shoes, only to encounter another cancellation. To resolve this, I performed an SMS recharge to ensure I could receive notifications, but once again, I did not receive the expected cashback from my initial two orders.

During my third transaction, I again used my cashback; however, I did not receive the necessary SMS confirmation, leading to yet another cancellation. My funds remain unreturned, and despite reaching out to customer support, I have been advised to wait 5 to 7 business days for the cashback to be processed. Unfortunately, I have not yet received any resolution to this matter.

Furthermore, I would like to address a concern regarding the viewing process for cashback within the application. Currently, the only way to access my remaining balance is to search online for "Snapmint cashback," click on the first link, and then select "view all." This process is not user-friendly and detracts from the overall experience.