My first order was lost in the post. Has taken 2 weeks to get a replacement with much time spent on admin. When Jay was running the store this happened once before & I was sent free goodies & points a... Toon meer
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Lees wat reviewers zeggen
Absolutely love this company and the Soakie community on their Facebook page. The service Jay and team offer is fantastic and the quality of their products is top notch. There are also loyalty point... Toon meer
Bedrijf heeft geantwoord
Absolutely amazing company, the owner is lovely. Nothing is ever too much trouble, they go above and beyond for their customers. And one thing I have noted and that I find incredible - unlike other co... Toon meer
Bedrijf heeft geantwoord
This company deserves nothing less than 5 stars. ☆ Customer service - Above & Beyond ☆ Dispatch times - Super Fast ☆ Products - Amazing, my company would be nothing without them. ☆ Support - T... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Cosmetic Ingredients. Moulds, Dyes and Supples. Mostly for Bath Bombs, Soap, Wax, Massage Bars, Plaster of Paris, Resin, Cement and food casting. A UK based company delivering quality items around the world! Ingredients for all sorts of bath, body, home and cosmetic uses supplied, with regular updates and outstanding customer care. We also have a private Facebook group, which is a hub of experience and knowledge to help you, whether a well seasoned manufacturer or an amateur hobbyist who just wants to learn more about the items you make for your personal use.
Contactgegevens
3B King Street Industrial Estate, PE6 9NF, Langtoft, Verenigd Koninkrijk
- 01733 973950
- sales@soakrochford.co.uk
- soakrochford.co.uk
4,7
Uitstekend
400 reviews
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Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Amazing products & assesments with…
Amazing products & assesments with impeccable customer service from Jay & team. I cannot fault Soak Rochford!
8 april 2022
Review zonder uitnodiging
Excellent company
Another fantastic order received from Soak Rochford, everything always arrives quickly & well packaged, Great products and excellent customer service. Would highly recommend to anyone thinking of using their products.
8 april 2022
Antwoord van Soak Rochford Ltd
Thank you Angela for the lovely review :)
Outstanding customer service.
I've been a Soak Rochford customer for a number of years and I can't fault this wonderful company at all, very high quality ingredients, all at competitive prices, super fast delivery and outstanding customer service. Would highly recommend 👌
6 april 2022
Antwoord van Soak Rochford Ltd
Thank you Kelly :)
Excellent Customer Service
Excellent service, they go above and beyond to help their customers, I would highly recommend them.
4 april 2022
Antwoord van Soak Rochford Ltd
Great to hear, thank you Yvonne
Amazing products and service always go…
Amazing products and service always go above and beyond to help their customers
1 april 2022
Antwoord van Soak Rochford Ltd
Thank you Jamie :)
Antwoord van Soak Rochford Ltd
Thank you Joanne :)
Excellent service and support
Excellent service and support! 5 stars are not enough for the Soak Rochford team. Very polite and willing to assist you in anything you need. Is not just a company like all the others, feels more like family. Thank you Jay and team.
31 maart 2022
Antwoord van Soak Rochford Ltd
Thank you for the lovely feedback Vivi :)
Antwoord van Soak Rochford Ltd
Thank you Tracey :)
An absolutely fantastic company to do…
An absolutely fantastic company to do business with. Excellent high quality products with outstanding customer service. Highly recommended.
30 maart 2022
Antwoord van Soak Rochford Ltd
Glad to hear, thank you Nicole :)
Excellent service
Excellent service, excellent products, would highly recommend Soak Rochford. Jay & team go the extra mile to ensure your items are promptly dispatched.
29 maart 2022
Antwoord van Soak Rochford Ltd
Thank you Ellie :)
Amazing Company
I am so pleased that I found Soak Rochford. The whole team are amazing.
The assessments and products are the best I have used.
The customer service and after care support they provide is first class.
I can't recommend them enough 🥰
29 maart 2022
Antwoord van Soak Rochford Ltd
Thank you for the great feedback Zara :)
Best service around
Best service around! Won't go anywhere else for my products and materials. Fantastic team
11 maart 2022
Antwoord van Soak Rochford Ltd
Thank you Cara :)
Love the team & their products.
Love the team & their products.. you can ask Jay & his team questions & even if busy- will get an answer.
Very helpful & products are top notch, helping me create amazing products for my customers x
9 maart 2022
Antwoord van Soak Rochford Ltd
Thank you for the great feedback :) x
Absolutely thrilled with the service…
Absolutely thrilled with the service and products from Soak Rochford. My delivery was quicker than expected and all the products arrived in perfect condition. Also due to the amazing support Jay gives his customers on the Facebook page I decided to buy one of the assessments. I have another assessment from a different company which I bought almost 3 years ago but there wasn’t any support when you asked a question so when I joined the Soak Rochford Facebook page I was amazed by the support Jay gave, he really goes out of his way to help his ‘Soakies’ get the best out of their assessments.
7 maart 2022
Review zonder uitnodiging
Antwoord van Soak Rochford Ltd
Great to hear! Thank you for taking the time to leave such a lovely review :)
Great products
Great products, great customer service and super quick delivery! What more could anyone want?!
4 maart 2022
Antwoord van Soak Rochford Ltd
Thanks for taking the time to leave a lovely review :)
We have been using soak rochford for…
We have been using soak rochford for around 18months now and never had any issues whatsoever. They're all helpful, their products are amazing and the service is the best out there!
3 maart 2022
Antwoord van Soak Rochford Ltd
Thank you for the great feedback Karl, much appreciated :)
Consistently excellent
Consistently excellent, reliable service. Product quality is incredible and I never hesitate to recommend Soak to anyone who'd listen!
3 maart 2022
Antwoord van Soak Rochford Ltd
That's great to hear, thank you Danielle
Absolutely amazing company
Absolutely amazing company. I will never purchase anything elsewhere. Their speed and support with every order is outstanding and communication is the best around. Buy from people you can trust not huge companies that don’t give a hoot! <3
19 februari 2022
Review zonder uitnodiging
Antwoord van Soak Rochford Ltd
Thank you for taking the time to leave a review and for the positive feedback, it's great to hear :)
Love all the products
Love all the products, and assessments will be getting more soon, quick delivery as well
3 februari 2022
Antwoord van Soak Rochford Ltd
Thank you Danielle :)
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