Sofia & Grace Reviews 367

Scam!!!
Garbage! Poor quality, no label, horrible fabric and a 3 week delivery from China.

I like the quick delivery. Usually 2 to 3 days.

Shipping was very quick. Arrived in a plain box with everything intact. Great job!

Fast and friendly service. Everything being is stock.

You have the best customer service! Your people are knowledgeable, helpful, and kind. You have a wide variety of products for every need. I am very glad I found your company.

Very reliable and fast shipping

Not a London Co.Blouse took several weeks to arrive.Far too small to be medium.Poor quality fabric too short and colour style not like advertised.Returns are to China high cost.Avoid this company they pose as two elegant ladies outside London based shop.Total scam.

This is the poorest quality of garments I have ever had.
There is no such thing as a London shop. Paid over £80 for two blouses which were made in China for probably £5 or less. Returns are rediculously expensive to send back to China. Dont touch this online retailer!!!!

Ordered an item, too small and bad quality. It came from China. No one replies to emails in order to return it. Please don’t buy from this company. I have emailed them 10 times still no reply.

Awful , awful , awful. AVOID!
Sizing way out, no labels. Material dreadful. Please do not waste your money

Absolutely terrible product. Ordered from what I thought was a genuine quality site in UK but after waiting weeks for the item, I checked them out to find they are in China. Finally received my dress in a bag similar to Shein products so completely screwed up and tucked into the smallest bag possible. Words cannot even describe how terrible the item is - cheap material, uneven seams, hangs like a dishcloth.

I am so angry I fell for this and the dress is going straight in the bin and a lesson to myself for not checking the reviews first which I usually do.

I would tell everyone out there to avoid at all costs. Unlike Shein where you know what you are getting given the prices, here they are taking much larger amounts of money from you and yet giving you a terrible product, produced for pennies.

Check out the site properly before even considering ordering anything but I would strongly advise not to even bother - move on!!

I ordered a product 3rd January and still not arrived.
No reply from customer service despite contacting them twice.
Is this an AI chinese company?

I do not recommend this company. They do not respond to messages and emails. I will not use this company again.. unacceptable!

Product did not match photo. Very inferior item sent. On enquiry they said would send correct replacement. No replacement and will not answer emails. I would advise against using this company.

If you are going to order anything from this company I should think twice , I ordered a jacket and when it finely arrived I decided it wasn't what I was expecting so I emailed 4 times about returning it all I get is a automated message saying they will contact me within 48hrs this has been going on for nearly 2 weeks and they only give you so long to return

I ordered some jewellery on the 3rd December and was told it was on its way, after numerous e mails, they arrived on the 27th December, they were not suitable ( they didn’t look like what I’d ordered) and I have been trying to return, it turns out they have come from China and the postage is ridiculous. I don’t think this company is trading correctly and I certainly won’t be buying from them again.

I ordered 2 pair of earrings on the 8th of December. Not arrived yet but have been reassured they are on the way.

Ease of using website… Highest quality of products at or below best price point.
Fast , efficient delivery to my front door!
Needs to be your go to for home delivery of incontinence materials, etc.

And NOT using Amazon, giving money to Bezos!

This pad is very absorbent!

Always arrives on time. Never a worry about running out.