Jimmy at the Brent Cross branch was absolutely amazing! He went above and beyond to help us, even staying back after his shift to show us around, accommodate everything we needed, and make sure ou... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit A, Brent Cross Retail Park, Tiling Road, NW2 1LS London, GB
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Lees wat reviewers zeggen
Hi Mariana, I just wanted to say a big thank you for your time, patience and for taking the time to explain everything so clearly. Your detailed explanation really helped me, especially because... Toon meer
Bedrijf heeft geantwoord
We received outstanding customer service from the team at Sofology Brent Cross. From the moment we entered, we were greeted promptly and looked after by the friendly staff. Their guidance was invalua... Toon meer
Bedrijf heeft geantwoord
Great experience and great customer service. We visited three times and each time we had the best welcome from Jimmy. On our third visit Ahmed guided us with all necessary advice. Jimmy’s knowledge wa... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contactgegevens
Unit A, Brent Cross Retail Park, Tiling Road, NW2 1LS, London, Verenigd Koninkrijk
4,8
Uitstekend
3K reviews
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Friendly staff
18 september 2026
Antwoord van Sofology - Brent Cross
Thank you for sharing your experience.
Fantastic variety of products to choose…
Fantastic variety of products to choose from.
Great options and extras also.
Service was always with a smile, great job.
20 september 2026
Antwoord van Sofology - Brent Cross
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Antwoord van Sofology - Brent Cross
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
We had a very good experience choosing…
We had a very good experience choosing our new sofas, Ahmed was very helpful and knowledgeable.
11 september 2026
Antwoord van Sofology - Brent Cross
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Jimmy at the Brent Cross branch was…
Jimmy at the Brent Cross branch was absolutely amazing! He went above and beyond to help us, even staying back after his shift to show us around, accommodate everything we needed, and make sure our order was processed.
His patience, professionalism and willingness to help made the whole experience so much easier and more enjoyable. We really appreciated the extra time and effort he put in to make sure everything was exactly what we wanted.
A huge thank you to Jimmy — outstanding customer service!
1 september 2026
Antwoord van Sofology - Brent Cross
Thank you for sharing your experience. This is a great review.
best customer service.
6 september 2026
Antwoord van Sofology - Brent Cross
Thanks for this fabulous review. We appreciate you sharing it with others!
Helpful and friendly staff.
1 september 2026
Antwoord van Sofology - Brent Cross
Thank you for choosing Sofology!
Antwoord van Sofology - Brent Cross
Thanks for this fabulous review. We appreciate you sharing it with others!
We had a good experience in purchasing…
We had a good experience in purchasing the sofa. Raza was really knowledgeable with the the type of material and what the sofas offered such as recliner and back support. He was really helpful.
9 juli 2026
Antwoord van Sofology - Brent Cross
Hi there, thank you for your review. Another great review for Raza, we will make sure to pass this on! Have a nice day.
Antwoord van Sofology - Brent Cross
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
We had a great experience at Sofology
We had a great experience at Sofology. Raza was extremely helpful, friendly and professional throughout. Great prices, a lovely environment, and excellent customer service. We’re very happy with our purchase and would definitely recommend Sofology. Thank you, Raza! ⭐⭐⭐⭐⭐
20 augustus 2026
Antwoord van Sofology - Brent Cross
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
The customer service in the store was…
The customer service in the store was excellent.
23 augustus 2026
Antwoord van Sofology - Brent Cross
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Very easy and very helpful staff
Very easy and very helpful staff. I will definitely use you again.
17 augustus 2026
Antwoord van Sofology - Brent Cross
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Very good advice in selecting the right…
Very good advice in selecting the right sofa for us .
16 augustus 2026
Antwoord van Sofology - Brent Cross
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Antwoord van Sofology - Brent Cross
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Hi i am a customer at sofology and the…
Hi i am a customer at sofology and the service was amazing and the member of staff who helped i forgot his name however he was really nice and helped me out alot and i would like to say thank you
9 juni 2026
Antwoord van Sofology - Brent Cross
Thanks for this fabulous review. We appreciate you sharing it with others!
Hi Mariana,
Hi Mariana,
I just wanted to say a big thank you for your time, patience and for taking the time to explain everything so clearly. Your detailed explanation really helped me, especially because I didn’t want to get confused, make a mistake, or end up buying the wrong thing.
I really appreciate how kind, patient and understanding you were throughout our conversation. It was genuinely lovely speaking with you, and your help made the whole process much easier for me.
Thank you again, Mariana. I really appreciate it. 🌷
7 augustus 2026
Antwoord van Sofology - Brent Cross
Thanks for this fabulous review. We appreciate you sharing it with others!
Jimmy at the Brent Cross branch was…
Jimmy at the Brent Cross branch was exceptionally welcoming and helpful. Not only was he informative, but he also listened attentively to our needs as a family with young children. We cannot wait for our new sofa to arrive!
5 augustus 2026
Antwoord van Sofology - Brent Cross
Hi there, thank you for your review. Another great review for Jimmy, we will make sure to pass this on! Have a nice day.
Super service whilst getting my stunning sofa!
I had such a great experience purchasing my sofa! Jimmy, was friendly, knowledgeable, efficient and extremely helpful throughout the whole process. He made the process enjoyable! I am so grateful for Jimmy’s patience and kindness. I am elated with my choice and really appreciated the fact that I could do my order with excellent customer service being delivered at an exceptional level. I would recommend Sofology to everyone, however, would extremely recommend that they do the order with Jimmy at Brent Cross. Thank you Jimmy!
27 juli 2026
Antwoord van Sofology - Brent Cross
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Great customer service
Great customer service. We were warmly greeted everything we went to the shop
We we let free to browse and have conversations to inform our decision. All our questions were promptly answered.
31 juli 2026
Antwoord van Sofology - Brent Cross
Hi there, thanks for taking the time to leave a 5-star review, it's great to hear feedback like this!
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