Our advisor was very knowlegable about the sofa suite we bought. He was not pushy and our final decision was made in a calm and timely manner. We are very satisfied with the purchase we have made to... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit A, Brent Cross Retail Park, Tiling Road, NW2 1LS London, GB
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Lees wat reviewers zeggen
Flawless experience start to finish. Saif ullah looked after me and my family made us feel welcome to the store. He went ahead and gave strong recommendations on certain selections and also assisted... Toon meer
Bedrijf heeft geantwoord
I've only ordered the sofa so will update upon delivery (15 weeks) but the ordering process was so simple. Raza at the Brent Cross store was really helpful and talked us through every step, making sur... Toon meer
Bedrijf heeft geantwoord
Jimmy at Brent Cross store was super knowledgeable about the range of products available. We were very specific with our requirements and he was able to quickly shortlist two choices for us to conside... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contactgegevens
Unit A, Brent Cross Retail Park, Tiling Road, NW2 1LS, London, Verenigd Koninkrijk
4,8
Uitstekend
3K reviews
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Good explanation
Good explanation, showing us the differences and give us a good advise.
26 april 2026
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Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Mariana - Expert (Brent Cross) Sofology
My experience with the Sofology team—particularly Mariana—was exceptional. She was personable and incredibly patient with my detailed and specific queries. I felt completely confident that I was speaking with an experienced and knowledgeable expert. Her support made my decision easy.
12 april 2026
Antwoord van Sofology - Brent Cross
Hi there, thank you for taking the time to leave a 5-star review!😊
Our advisor was very knowlegable about…
Our advisor was very knowlegable about the sofa suite we bought. He was not pushy and our final decision was made in a calm and timely manner. We are very satisfied with the purchase we have made together with his assistance
19 april 2026
Antwoord van Sofology - Brent Cross
Thanks for this fabulous review. We appreciate you sharing it with others!
Helpful and polite staff
Helpful and polite staff, friendly atmosphere and lots of choices
19 april 2026
Antwoord van Sofology - Brent Cross
Thanks for this fabulous review. We appreciate you sharing it with others!
Antwoord van Sofology - Brent Cross
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Quality furniture and exceptional…
Quality furniture and exceptional service from the staff. Thank you to Jimmy for providing this. I will definitely go back to get more pieces.
16 april 2026
Antwoord van Sofology - Brent Cross
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Jimmy. Have a great day 😊
Friendly
Friendly , pleasant to deal with and quick to identify my requirements.
Thank you
15 april 2026
Antwoord van Sofology - Brent Cross
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Antwoord van Sofology - Brent Cross
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Saif ullah is an amazing representative
Flawless experience start to finish. Saif ullah looked after me and my family made us feel welcome to the store. He went ahead and gave strong recommendations on certain selections and also assisted me in purchasing a footstool on the show floor.
I definitely recommend paying a visit to Sofology Brent cross you will not be disappointed.
11 april 2026
Antwoord van Sofology - Brent Cross
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
What I was looking for
On visit to Sofolog found exactly the sofa I was looking for, although first seeing sofas online nothing compares to seeing and trying out sofas. Staff very helpful and good at answering my questions. Price and quality of goods excellent. Great service.
7 april 2026
Antwoord van Sofology - Brent Cross
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Mariana was a great sales person she…
Mariana was a great sales person she explained everything I wanted to know and was very professional !
10 april 2026
Antwoord van Sofology - Brent Cross
Thank you for awarding us 5 stars :-)
Antwoord van Sofology - Brent Cross
Thanks for this fabulous review. We appreciate you sharing it with others!
Good service
2 april 2026
Antwoord van Sofology - Brent Cross
Thanks for this fabulous review. We appreciate you sharing it with others!
Dealing with the staff member was…
Dealing with the staff member was really enjoyable and information was given and guidance to how to measure and the fabric down to the colour very helpfull and felt comfortable with the sales asisstant
2 april 2026
Antwoord van Sofology - Brent Cross
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Mr Malinga
Yesi had a great experience and I am even happy that it will be delivered early that anticipated
1 april 2026
Antwoord van Sofology - Brent Cross
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Antwoord van Sofology - Brent Cross
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
No one update on product since purchase…
No one update on product since purchase Herve
10 januari 2026
Antwoord van Sofology - Brent Cross
Hi there, we are disappointed to hear that you might not have had the best experience. If you do need to discuss this further, please do not hesitate to email us with your order and review details over at social.media.complaints@sofology.co.uk and we'll be happy to take a look.
First class customer service from Store…
First class customer service from Store Manager, Sasan. Friendly, knowledgeable and explained everything clearly.
18 maart 2026
Antwoord van Sofology - Brent Cross
Hi there, thank you for your review. Another great review for Sasan, we will make sure to pass this on! Have a nice day.
Antwoord van Sofology - Brent Cross
Hi there, thanks for taking the time to leave a 5-star review, it's great to hear feedback like this!
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