Sofology - Brent Cross Reviews 

2.816
TrustScore 4.5 uit 5

4,7

Unit A, Brent Cross Retail Park, Tiling Road, NW2 1LS London, GB


We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The store was well set out and inviting, the staff were friendly and helpful and gave us space and time to consider our choice. Special thanks to Raza at the shop in Brent Cross who was superb and gav... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great experience and great customer service. We visited three times and each time we had the best welcome from Jimmy. On our third visit Ahmed guided us with all necessary advice. Jimmy’s knowledge wa... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Lovely lady helped me by Offering lots of options with prices when I told her what I was looking for. Helped me set up account to view everything online. Offered me a hot or cold drink. Talked me... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

​We received outstanding customer service from the team at Sofology Brent Cross. From the moment we entered, we were greeted promptly and looked after by the friendly staff. Their guidance was invalua... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Zitbankenwinkel
  2. Meubelaccessoires
  3. Meubelwinkel
  4. Woonwinkel
  5. Woonkamermeubilairwinkel
  6. Stofferingszaak

Geschreven door het bedrijf

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Contactgegevens

  • Unit A, Brent Cross Retail Park, Tiling Road, NW2 1LS, London, Verenigd Koninkrijk

4,7

Uitstekend

TrustScore 4.5 uit 5

3K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,7

Alle reviews

(2.816)

18.835 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Friendly

Friendly , pleasant to deal with and quick to identify my requirements.
Thank you

15 april 2026
Logo Sofology - Brent Cross

Antwoord van Sofology - Brent Cross

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Beoordeeld met 4 van de 5 sterren

Great job 👏

We are very happy with the service.

15 april 2026
Logo Sofology - Brent Cross

Antwoord van Sofology - Brent Cross

Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!

Beoordeeld met 5 van de 5 sterren

Saif ullah is an amazing representative

Flawless experience start to finish. Saif ullah looked after me and my family made us feel welcome to the store. He went ahead and gave strong recommendations on certain selections and also assisted me in purchasing a footstool on the show floor.
I definitely recommend paying a visit to Sofology Brent cross you will not be disappointed.

11 april 2026
Logo Sofology - Brent Cross

Antwoord van Sofology - Brent Cross

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Beoordeeld met 5 van de 5 sterren

What I was looking for

On visit to Sofolog found exactly the sofa I was looking for, although first seeing sofas online nothing compares to seeing and trying out sofas. Staff very helpful and good at answering my questions. Price and quality of goods excellent. Great service.

7 april 2026
Logo Sofology - Brent Cross

Antwoord van Sofology - Brent Cross

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Beoordeeld met 5 van de 5 sterren

Dealing with the staff member was…

Dealing with the staff member was really enjoyable and information was given and guidance to how to measure and the fabric down to the colour very helpfull and felt comfortable with the sales asisstant

2 april 2026
Logo Sofology - Brent Cross

Antwoord van Sofology - Brent Cross

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Beoordeeld met 4 van de 5 sterren

Mr Malinga

Yesi had a great experience and I am even happy that it will be delivered early that anticipated

1 april 2026
Logo Sofology - Brent Cross

Antwoord van Sofology - Brent Cross

Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!

Beoordeeld met 4 van de 5 sterren

Waiting time on sofa delivery 13 weeks

Helpful assistant

27 maart 2026
Logo Sofology - Brent Cross

Antwoord van Sofology - Brent Cross

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Beoordeeld met 3 van de 5 sterren

No one update on product since purchase…

No one update on product since purchase Herve

10 januari 2026
Logo Sofology - Brent Cross

Antwoord van Sofology - Brent Cross

Hi there, we are disappointed to hear that you might not have had the best experience. If you do need to discuss this further, please do not hesitate to email us with your order and review details over at social.media.complaints@sofology.co.uk and we'll be happy to take a look.

Beoordeeld met 5 van de 5 sterren

First class customer service from Store…

First class customer service from Store Manager, Sasan. Friendly, knowledgeable and explained everything clearly.

18 maart 2026
Logo Sofology - Brent Cross

Antwoord van Sofology - Brent Cross

Hi there, thank you for your review. Another great review for Sasan, we will make sure to pass this on! Have a nice day.

Beoordeeld met 5 van de 5 sterren

Personal and friendly customer services

The customer assistant was able to give all the technical details and different options available in a patient and friendly manner. It felt like the sofa we discussed was so right for our requirements and we left with great satisfaction with our purchase. In all a great experience!

21 maart 2026
Logo Sofology - Brent Cross

Antwoord van Sofology - Brent Cross

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Beoordeeld met 5 van de 5 sterren

Amazing experience at the Sofology…

Amazing experience at the Sofology Brent Cross, very friendly team members, especially Mariana. She helped me to choose the right sofa and explained how the leather care works; I wasn't planning to get the leather kit but I changed my mind after talking to her.

20 maart 2026
Logo Sofology - Brent Cross

Antwoord van Sofology - Brent Cross

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Mariana. Have a great day 😊

Beoordeeld met 5 van de 5 sterren

Lovely friendly staff able to explain all about the sofa how it works

Had a lovely time picking our sofa the staff were so friendly and great in giving us ideas and sizes that would fit our room

18 maart 2026
Logo Sofology - Brent Cross

Antwoord van Sofology - Brent Cross

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Beoordeeld met 5 van de 5 sterren

Friendly, Helpful and Professional Service

We had a wonderful experience at Sofology thanks to Mariana. She was incredibly helpful throughout our purchase, taking the time to guide us through all the options without ever making us feel rushed or pressured.

Mariana was so lovely and friendly, which made the whole process enjoyable and stress-free. Her warm and approachable manner, combined with her knowledge and professionalism, made a big difference. We’re very grateful for her help and would highly recommend asking for Mariana if you visit Sofology!

17 maart 2026
Logo Sofology - Brent Cross

Antwoord van Sofology - Brent Cross

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Beoordeeld met 5 van de 5 sterren

Mariana’s Exceptional Customer Service

My husband and I recently visited Sofology to look for a new sofa, and we had such a wonderful experience thanks to MARIANA.
From the moment we arrived, she was incredibly warm, kind, and welcoming. MARIANA was extremely knowledgeable and knew every detail about the products, materials, and options available. She took the time to explain everything clearly and answered all of our questions with confidence and patience, which made the whole process feel easy and enjoyable.
What we appreciated most was how patient and helpful she was while we took our time deciding. We never felt rushed or pressured at all. Her positive attitude and genuine care for helping us find the right sofa really stood out.
Thanks to MARIANA’s expertise and guidance, we felt completely confident in choosing our sofa and left the store very happy with our purchase. She provided truly excellent customer service, and we are very grateful for her help.

13 maart 2026
Review zonder uitnodiging
Logo Sofology - Brent Cross

Antwoord van Sofology - Brent Cross

Hi there, thank you for your review. Another great review for Mariana, we will make sure to pass this on! Have a nice day.

Beoordeeld met 5 van de 5 sterren

Friendly and knowledgeable sales staff

Friendly and knowledgeable sales staff. Good overall experience. Not pushy.

15 maart 2026
Logo Sofology - Brent Cross

Antwoord van Sofology - Brent Cross

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer