Sofology - Enfield Reviews 2.847

thank you for helping

I was very happy with the way your sales man treated me. He listened to what I wanted due to my back problems and my pet scratching on the furniture so he directed me to a sofa that met my requirements

Very helpful lovely staff

It was great to be able to browse the store without constant monitoring. We felt relaxed and able to make a decision when we were ready.

Adam was extremely helpful and welcoming. He showed great patience throughout and made the whole experience smooth and comfortable. A truly great employee thank you, Adam, for your excellent service!

Very pleasant young lady take our order she was helpful and efficient

I have purchased a four seat and a two seat sofa, after two months wait, they attempted two failed deliveries as the four seats sofa does not fit in the lift or stairs, however as a customer I liked the sofa and bought it, but the sales Pearson did not mentioned anything about the four seats sofa that it will comes in one massive peace? Even though I did give them my address that I live in a flat? Sofology sales manger Adam and their customer service Brat neither of those took any responsibility instead suggested to send the four seats sofa to be split which means I need to pay even more money upfront, otherwise they will not process my order and it will take up to 13 more weeks to arrive.

Very nice staff was helpful answered all the questions I had to ask. Would definitely recommend to friends and family.

Adam the store manager was absolutely brilliant. He was knowledgable, helpful and worked hard to find the CORRECT reclining sofa for us. We returned the next day and put him through another hour or two of, what to us was hard work, to him seemed a pleasure. We were very happy to give Sofology the business. The store is well stocked, tidy and in immaculate condition.

Fantastic, stress free experience from start to finish, and I’m really happy with my purchase. Thank you to Chanice for being so helpful and making everything effortless.

Sofology is an excellent choice for those seeking stylish, durable, and comfortable furniture. With a strong emphasis on quality and aesthetics, it’s ideal for customers willing to invest in long-lasting pieces. While there’s room for improvement in delivery and communication, the overall experience is highly satisfactory.
Highly recommended for Quality-conscious buyers looking for modern and customisable furniture.

We purchased two sofas and a chair and our salesman was Raj. He provided a great service, was professional and friendly.

Good product knowledge with no questions left unanswered. Happy with the variety of options available hence the purchase was made

Excellent customer service from Adam, so attentive and helpful. Really went out of his way to help us find what we needed.
Amazing!!

Adam the store manager served us and helped us to pick the sofa we was after. Thanks for the great experience.

The offer, the assistant's professionalism and patience.

Very helpful and friendly 5*

I know what to say, but this guy made me buy the sofa

Knowledgeable and courteous member of staff. She explained all the options and the variations in both colour theme and materials.
Fiza is a credit to your organisation. She wasn’t pushy and was very interested in everything we had to say and came up with some really good ideas.