The staff were so friendly and helpful. We had coffee and it was a very relaxing experience. She went through everything and was very thorough. This was not rushed and a lovely experience. Thorou... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieWhite City Retail Park, M16 0RP Manchester, GB
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Lees wat reviewers zeggen
I had a great experience with the sales assistant, Qassim. She was very friendly, helpful and honest, and I never felt like he was just trying to sell me a sofa. gave me excellent advice on the s... Toon meer
Bedrijf heeft geantwoord
A great experience with top level customer care both from the sales exec Will who spent so much time with us helping with colours and understanding exactly what we wanted. Wasn't pushy what so ever ju... Toon meer
Bedrijf heeft geantwoord
When we arrived at the store the customer adviser introduced herself to use as Leanne and when we needed advice she was extremely helpful and very knowledgeable about all the products.We felt very com... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contactgegevens
White City Retail Park, M16 0RP, Manchester, Verenigd Koninkrijk
4,7
Uitstekend
2K reviews
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Great customer service
Will at the White City Retail park in Manchester was so helpful. He answered all our questions and we felt really informed about our decision. It’s quite a big purchase for us but we’re so pleased with our choice. They left us alone to browse the showroom and were more than happy to help when we had questions.
5 oktober 2025
Antwoord van Sofology - Manchester
What an amazing review, thank you so much for taking the time to write this 😊
Footstool Purchasep
We were really impressed with the personal service from JK - she went above and beyond, taking the time to understand our needs and helping us find the perfect product.
8 oktober 2025
Antwoord van Sofology - Manchester
What an amazing review, thank you so much for taking the time to write this 😊
Very helpful young man not too pushy…
Very helpful young man not too pushy ,his name was Will, he answered all our questions , we thought the delivery charge was expensive.
5 oktober 2025
Antwoord van Sofology - Manchester
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Efficient service and pleasant attitude…
Efficient service and pleasant attitude from staff member
1 oktober 2025
Antwoord van Sofology - Manchester
Good afternoon, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Antwoord van Sofology - Manchester
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
We bought our couch through the…
We bought our couch through the Trafford park shop, Happy supported us to find our perfect couch. He was very helpful and was not pushy at all. He was very knowledgable with all the products and we would not hesitate to use Happy and Sofology in the future
30 september 2025
Antwoord van Sofology - Manchester
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Great team in the store
Great team in the store. The two people I spoke with over two visits were amazing 🤩
27 september 2025
Antwoord van Sofology - Manchester
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Happy and Justine were brilliant
Fabulous. Happy Singh and Justine were excellent. Fabulous service and great process.
Couldn’t recommend enough.
27 september 2025
Antwoord van Sofology - Manchester
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Antwoord van Sofology - Manchester
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
We found Happy extremely helpful
We found Happy extremely helpful, very knowledgeable and able to guide us through the process. You don’t replace lounge furniture very often and your decision has to be right and with Happy’s help I feel we did just that. Thanks again
23 september 2025
Antwoord van Sofology - Manchester
Thank you for sharing your experience :-)
the staff member was excellent really…
the staff member was excellent really friendly and knowledgeable
21 september 2025
Antwoord van Sofology - Manchester
Thank you for your wonderful review! We're thrilled to hear you had a positive experience with our staff at Sofology Manchester. Your feedback is appreciated, and we always strive to provide the best service. If you need anything else, please reach out. We look forward to welcoming you back!
Will was very helpful in finding the…
Will was very helpful in finding the correct sofa for me - both on my first visit when i was initially looking and also when i came back to purchase. It was easy to order and he went through everything with me making it all clear and transparent.
20 september 2025
Antwoord van Sofology - Manchester
Thank you for choosing Sofology :-)
Antwoord van Sofology - Manchester
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
The store layout was very good and…
The store layout was very good and Ikram was able to sort out enquiry. We are now looking forward to receiving our furniture.
16 september 2025
Antwoord van Sofology - Manchester
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology!
Will and the lady I spoke to Saturday
Will and the lady I spoke to Saturday, Christine I think, before returning Sunday were excellent ambassadors for the company, polite, informative with a no pressure approach.
Very happy with my purchase and feel confident that their help will continue if needed.
14 september 2025
Antwoord van Sofology - Manchester
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Clear, helpful and friendly assistance
Clear, helpful and friendly assistance. Made the buying for my elderly parents a pleasure.
14 september 2025
Antwoord van Sofology - Manchester
Hi there, great to hear you found our staff to be friendly during your visit to Sofology. Thanks for taking the time to leave a review.
We liked that the lady introduced…
We liked that the lady introduced herself and offered her assistance but then left us to look around without interference, she was on hand when we had a question and had all the information to hand.
She was very pleasant and our purchase was made seamlessly
10 september 2025
Antwoord van Sofology - Manchester
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Very helpful
13 september 2025
Antwoord van Sofology - Manchester
Hi there, thank you for taking the time to leave a 5-star review!😊
Excellent experience!
We came in today and was a bit sad that the sofa we wanted had been discontinued. The sofology assistant Ikram helped us find a new sofa which was very similar to the one we liked originally. He was very professional, friendly and walked us through the whole process. I’ve been stressed for ages about getting a sofa and it felt so easy and pressure free once we were there. Thanks again Ikram!
8 september 2025
Antwoord van Sofology - Manchester
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Antwoord van Sofology - Manchester
Hi there, thank you for taking the time to leave a 5-star review!😊
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