Sofology - Manchester Reviews 

My first vist to test sofas was made all the more pleasurable by the assistance of Happy, he was very helpful and knew the products specifications. I was convinced my choice was perfect for my needs but wanted to take a last look at the deals available. On my return Happy was not in store but fortunately Ikram made the final purchase easy, smooth and simple. It was a joy to shop with you guys and didn't feel at any point I was being rushed or over-sold products. All in all I'm extremely happy with the deal I got and the relaxed sales pitch of Happy & Ikram. Looking forward to receiving my sofa and enjoying it's features. Thnx guys 🙏🏼

Great advice, no pressure to purchase just genuine good customer service.
The whole team were very helpful especially Happy who sorted my order.

Easy to deal with and everything was explained perfectly by Happy my salesman.

I ordered a sofa from the White City branch and have to say that the sales lady Lianne was excellent. Would highly recommend sofology 5 stars all the way

Staff were not in your face and gave help readily when needed.

Assistant very helpful without being overbearing. Explained everything succinctly .

My experience, I can’t remember the person name who serve me but it was an African young man. He goes the the university of Salford. I found him to be very polite and friendly. He explained everything well and go through all the steps and payment options. Yeah the customer service experience today was very good. Every one who we spoke to was very friendly. So customer service was 5 ⭐️⭐️ ⭐️ ⭐️⭐️

It was so easy and quick. Will who helped me was so polite and professional and easy to discuss what I wanted. Thank you Will you made it a pleasure to buy furniture.

The service was great ,not intrusive , Happy was brilliant, and very helpful, so friendly

The personal assistant ikram was extremely helpful, knowledgeable and patient, he explained the process in complete and made sure I was 100% sure it was the sofa I wanted. I would highly recommend the advisor. Give him a raise. God bless x

Mr Happy Singh Was Absolutely Fantastic through whole process if I could give more than 5 stars I would.

We were met with a warm welcome and given an informative tour of the suitable sofa beds on offer, Happy our salesman was a very respectful man towards my wife who has a disability.
Needless to say we purchased a lovey sofa bed and guarantee, nothing was too much trouble and we had really nice coffees.
A complete and pleasant contrast to Furniture Village!

No pushy salespeople was much appreciated. Very relaxed and able to discuss options which staff without feeling pressured. Finance options were really helpful.

We visited the showroom at White City Retail Park in Manchester with a general idea of the sofa we wanted. Leanne was extremely helpful in guiding us to the right choice with the Larsen and made the whole process easy and enjoyable. We would definitely recommend visiting the showroom. Thanks!

The sales man was very helpful

We were able to look around the showroom without being pressured by the sales team. When we had decided on a couple of sofas we were helped to make the right choice with the expert knowledge of Leanne who explained the benefits/pros and cons etc.

A great experience with top level customer care both from the sales exec Will who spent so much time with us helping with colours and understanding exactly what we wanted. Wasn't pushy what so ever just came across as he enjoyed his job and enjoys helping people. Customer service for price match after our sofa went into sale 2 days later were friendly and super efficient. Thank you

Helpful and informative staff. Not too pushy but available for questions. Would highly recommend