Haven't had delivery yet, but the buying experience was great. Lini was a breath of fresh air. Been to another shop beforehand, was hounded and pressured. She left us to browse, when we'd made a deci... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieGiltbrook Retail Park, Ikea Way, NG16 2RP Nottingham, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Evie didn’t just help me find a sofa — she completely turned the whole experience around. I went in feeling overwhelmed, unsure of what I even wanted, but she just got it. The way she listened,... Toon meer
Bedrijf heeft geantwoord
What can we say about the lad who served me and my partner he was amazing so friendly so helpful and knowledgeable. Jay what a character you are amazing credit to you he took us through every thing we... Toon meer
Bedrijf heeft geantwoord
We visited all the furniture shops in the retail park (IKEA) Nottingham and found the chairs we wanted here. Friendly and helpful staff, explained the options and on out first visit, suggested we ord... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contactgegevens
Giltbrook Retail Park, Ikea Way, NG16 2RP, Nottingham, Verenigd Koninkrijk
4,8
Uitstekend
3K reviews
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Daniel great
15 november 2025
Antwoord van Sofology - Nottingham
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Hassle free experience
Good range of styles. No hard sell but staff happy to help when needed. Buying the sofa was easy and no hard sell on any extras as they do not work on commission. Would recommend.
13 november 2025
Antwoord van Sofology - Nottingham
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Great service
Visited today.. Chris spent a lot of time with us and was very patient. Thank you
16 november 2025
Antwoord van Sofology - Nottingham
Hi there, thank you for your review. Another great review for Chris, we will make sure to pass this on! Have a nice day.
Chris was so helpful and honest…
Chris was so helpful and honest throughout the whole process, the team also went above and beyond to make sure we left happy with our purchase!
15 november 2025
Antwoord van Sofology - Nottingham
Hi there, thank you for taking the time to leave a 5-star review!😊
Antwoord van Sofology - Nottingham
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
That they left us until we had a look…
That they left us until we had a look round and then we went to the lady and she was so nice .
8 november 2025
Antwoord van Sofology - Nottingham
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology!
Fantastic product and experience
Phil was incredible from start to finish. Very knowledgable, patient with us and answered every question and query we had.
9 november 2025
Antwoord van Sofology - Nottingham
Hi there, thank you for your review. Another great review for Phil, we will make sure to pass this on! Have a nice day.
Phil was super helpful
Phil was super helpful, knowledgable, friendly and professional. Not pushy at all but very supportive. Really happy with our experience. Great job Phil and Sofology
11 november 2025
Antwoord van Sofology - Nottingham
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
chris the salesman was fantastic…
chris the salesman was fantastic helpful & a pleasure
10 november 2025
Antwoord van Sofology - Nottingham
Hi there, thank you for your review. Another great review for Chris, we will make sure to pass this on! Have a nice day.
Evie was absolutely amazing
Evie was absolutely amazing!
She made everything so much easier for me, telling me all my options and choices. I would absolutely recommend Evie to anyone. She’s an a superstar! Asset to the Nottingham team! Give that gal a raise!
5 november 2025
Antwoord van Sofology - Nottingham
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Helpful sales staff and good value products and quick delivery
There was sale staff available when we needed help. Chris, directed us to the product we wanted, he was knowledgeable and helpful. The sale was straightforward and Chris talked us through the options for delivery, materials for quick delivery, Insurance, product care and accessing the sofology account.
9 november 2025
Antwoord van Sofology - Nottingham
Hi there, thank you for taking the time to leave a 5-star review!😊
Very easy process of ordering my sofa…
Very easy process of ordering my sofa and chair. Can’t comment on the quality or delivery process yet as not arrived. Hoping it will be as positive as the purchasing of it however .
2 november 2025
Antwoord van Sofology - Nottingham
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Chair Purchase
The Assistant was very helpful and Knowledgeable and answered any queries we had.
4 november 2025
Antwoord van Sofology - Nottingham
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Chris was great and explained…
Chris was great and explained everything really well. Such a lovely guy and experience
2 november 2025
Antwoord van Sofology - Nottingham
Hi there, thank you for taking the time to leave a 5-star review!😊
Highly recommend
The service was amazing. Staff was very helpful. The shop looks really tidy and cosy. We made our purchase there.
1 november 2025
Antwoord van Sofology - Nottingham
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
A Fantastic Experience!
We ordered our furniture today after a few visits, just to make totally sure before we placed the order. Danni spoke to us on our first visit, didn’t hassle us at all and was down to earth and friendly. Two weeks later, Danni was in today, recognised us immediately and gave us a warm welcome back. She took our order today, was so knowledgeable on just about everything, making sure we were happy throughout every step of our transaction. She was an absolute star! All we have to do now is to wait for our furniture to be made and delivered, approx 11 weeks. Danni gave us her number before we left and made it really clear that we could contact her anytime should we need to. Perfect!
4 november 2025
Antwoord van Sofology - Nottingham
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Matthew
Matthew , the sales assistant on the day, was knowledgable about the products and helped us through the process in a friendly but efficient way.
2 november 2025
Antwoord van Sofology - Nottingham
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology!
Highly recommend
The member if the team was lovely - not pushy - allowed us time and was available as we needed her. Everything was explained and the process was quick and simple.
29 oktober 2025
Antwoord van Sofology - Nottingham
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
The sales professional
The sales professional, Matthew Davies was the reason our experience was easy, fun and informative. The quality of the sofa is exactly what we are looking for.
1 november 2025
Antwoord van Sofology - Nottingham
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Antwoord van Sofology - Nottingham
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.