Sofology - Poole Reviews 

We were served by a friendly helpful member of staff. We could even take the dog in. All in all a very good experience.

Klaudia was superb. We had an idea of what we wanted when we came in, but she helped us to choose the perfect combination for us. She had infinite patience to answer our questions, show us different models, colours and fabrics and help us imagine what they would look like in our space. She did all of this with kindness and great expertise. We’re very happy with what we’ve ordered.

The person that served us found a great solution for us. His name was Stephan. We have been looking for a sofa for a very long time but with his help, we figured it out finally! Thank you!

We were met with staff in the store at Poole who were polite and knowledgeable. As we were not sure what we wanted to do they set up an online order with the sofa details and sent it to us. This saved us time looking online for the details.

Welcomed to the store. Manager listened to what we were looking for. Gave good advice, and spent time with us looking at various options and then coming up with the sofa which we considered was best for us. We felt very comfortable with the choice we made.

Absolutely very helpful explain everything in detail,very impressed.

both staff members were very helpful. discussing options, colour and delivery options. Good experience which resulted in purchasing sofa

Everyone in store was very friendly and made lots of time for us, answering our questions, giving advice, and explaining everything thoroughly. Lovely sofas in store too!

We were greeted by Klaudia politely and warmly and she was keen to help us. The item we sought, ( a glass coffee table), was not on the shop floor but Klaudia suggested she look in "clearance" where a suitable item was found. We needed to check measurements at home, as the table was a bit bigger than we had planned, and confirmation would come later. I went to collect the table later and left the store a happy customer. In our opinion, Klaudia is an asset to that store.

Martin was non-pushy, knowledgeable and gave us plenty of options, coupled with an amazing deal made it a good purchase experience. (Oh and he.likes Beagles too!)

Great customer service

The sofa we bought was given rave reviews by the salesperson.

Good service. Delivery on time and friendly. Pleased with sofas

Brilliant service and experience. Understood exactly what we needed and helped us find the perfect sofas. Also flexible regarding both the finance method and delivery. Highly recommend this store!

I wasn’t pushed into buying my sofa but I was told everything I needed to know

Great range of comfy sofas, klaudia was super helpful and I can’t wait for delivery!

James was incredibly attentive without ever being pushy, which made the whole experience really comfortable and enjoyable when we were looking at sofas.

His knowledge about the different options was impressive and genuinely helpful and couldn’t have done more for us. It made a big difference to other experiences elsewhere.

A well laid out and welcoming look to the store, with very pleasant and helpful sales staff. A good range of products on display to try out and choose from. We were able to buy the right recliner for our room with the minimum of fuss.
Overall, a very satisfactory purchase experience.

Very attentive team and made it a very quick and easy process to purchase a sofa

Our salesman Martin was knowledgeable, helpful and polite, it made our decision process simpler and easier. The ordering process and options available were also straightforward. Overall experience A++