Bernard( The sales person) was excellent. He listened to our requirements, understood his product range and helped us make the right decision. He was knowledgeable, polite and helpful throughout the p... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieWessex Gate Retail Park 4, BH15 3TE Poole, England, GB
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Lees wat reviewers zeggen
Excellent customer service. I didnt know what you could get with a sofa, the heated seat will definitely help my partner out. I did go into the store in poole at first but I did order the sofas o... Toon meer
Bedrijf heeft geantwoord
Jason made us feel welcome and made the experience easy. It felt like talking to a friend. He got some colouring for our 2 year old to do and engaged with him unlike other places that ignored him. Wil... Toon meer
Bedrijf heeft geantwoord
This was our first time at Sofology. Found staff was very informative of the product we were interested in buying, found them to be very friendly and courteous. Would shop there again.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contactgegevens
Wessex Gate Retail Park 4, BH15 3TE, Poole, England, Verenigd Koninkrijk
4,9
Uitstekend
2K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Jason did a great job of navigating us…
Jason did a great job of navigating us through the ordering process. Thank you
Happy new year to all of the team!
3 januari 2026
Antwoord van Sofology - Poole
Hi there, thank you for your review. Another great review for Jason, we will make sure to pass this on! Have a nice day.
Antwoord van Sofology - Poole
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Antwoord van Sofology - Poole
Thank you for your lovely review! We’re so pleased to hear you had a great experience with us.
Katie was excellent
Katie was excellent, she explained everything really clearly went through all the options available and helped guide me to what I think will be a perfect sofa for my room. Would definitely recommend Sofology and their fantastic service.
3 januari 2026
Antwoord van Sofology - Poole
Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!
Antwoord van Sofology - Poole
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Excellent shopping experience.
There was a very relaxed and friendly atmosphere in the store. The range of sofas was extensive and we received excellent customer service from Linda. We were very impressed by the shopping experience and are looking forward to receiving our new sofa!
2 januari 2026
Antwoord van Sofology - Poole
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
The product we selected was good and…
The product we selected was good and the salesperson, Katie Marshallsay, was very informative and professional.
2 januari 2026
Antwoord van Sofology - Poole
Thanks so much for your 5-star review! ⭐⭐⭐⭐⭐
We’re really pleased to hear you had a great experience.
We were looked after very well
We were looked after very well , answers to questions were offered with honesty . Very helpful with choice of colour . A good experience
Karen & Keith Holcombe
2 januari 2026
Antwoord van Sofology - Poole
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Very pleasant experience
The sales guy was very knowledgeable and helpful, explained all the options with no pressure
2 januari 2026
Antwoord van Sofology - Poole
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Brilliant experience in store
Brilliant experience in store - Martin we so helpful - Thankyou
2 januari 2026
Antwoord van Sofology - Poole
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
sofa review
Saleslady was great (kate). The only reason for the lower rating was the fact that they could not reduce the size of the 2 seater we wanted by 3 cm ( which was strange as it was supposed to be built to order !!!)
1 januari 2026
Antwoord van Sofology - Poole
Thanks so much for your 4-star review! ⭐⭐⭐⭐
Antwoord van Sofology - Poole
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Antwoord van Sofology - Poole
Hi there, thank you for taking the time to leave a 5-star review. It’s great to hear feedback like this!
Great service from the sales person.
27 december 2025
Antwoord van Sofology - Poole
Hi there, thank you for taking the time to leave a 5-star review. It’s great to hear feedback like this!
Sales man was very helpful and clear…
Sales man was very helpful and clear about all aspects of the order
30 december 2025
Antwoord van Sofology - Poole
Thank you so much for your 5-star review! ⭐⭐⭐⭐⭐
Bernard was fantastic
Bernard was so kind and extremely helpful. Polite, easy to talk to and very approachable. Helped and talked me through everything. 10/10 Thankyou Bernard.
30 december 2025
Antwoord van Sofology - Poole
Hello, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Antwoord van Sofology - Poole
Thank you so much for taking the time to share your feedback with us.
James Clark was very helpful and the…
James Clark was very helpful and the order was taken quickly and everything explained.
28 december 2025
Antwoord van Sofology - Poole
Hello, thank you so much for your review. We are so happy to hear this!
Excellent store
Good variety
Excellent prices
Great customer service-helpful knowledgeable but not pushy
28 december 2025
Antwoord van Sofology - Poole
Amazing review, thank you for taking the time to share!
Brilliant experience with Jason
Brilliant experience with Jason, bought a lovely sofa and cant wait for it to be delivered.
27 december 2025
Antwoord van Sofology - Poole
Thank you so much for taking the time to share your feedback with us
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