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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Amazing service! As a short girl I really struggle finding clothes that fit but find Sojo do the best job and take all the stress out of alterations. Big shout out to Marius for a flawless alteration... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have used SoJo several times to repair valued clothing and they have never disappointed. The work is skilful and not noticeable. Turnaround times are short and the cost is not excessive given the qu... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Amazing experience with SOJO. I took my new DM trousers to the service at Selfridge’s because I wanted to make sure I was getting the waist taken in in the right way - the tailor there was super helpf... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I’d like to thank the Sojo team, especially Lara and Cally, who delivered an excellent service and done a gorgeous job for my jacket. The replacement buttons are even better than the original ones!

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Kledingreparatie

Geschreven door het bedrijf

SOJO is the clothing repairs and alterations platform dedicated to making your clothes work for you.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

509 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 54% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,8

Alle reviews

(509)

310 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

What an amazing service

What an amazing service. I was updated on my repair throughout. This service was very quick. My item is immaculate. Very pleased with this service.

10 april 2026
Review zonder uitnodiging
Logo SOJO

Antwoord van SOJO

Hi Jane,

Thank you so much for your review, we truly appreciate your support!

Kindly,
The SOJO Team ⭐

Beoordeeld met 5 van de 5 sterren

Filiz did a great job with shortening…

Filiz did a great job with shortening my skirt. Really impressed with the service and turnaround time. I wasn’t sure which hem option to choose and the web chat was super helpful.

10 april 2026
Review zonder uitnodiging
Logo SOJO

Antwoord van SOJO

Hi there,

Thank you so much for your review, we truly appreciate your support! We will happily pass this praise along to Filiz too.

Kindly,
The SOJO Team ⭐

Beoordeeld met 5 van de 5 sterren

Excellent service

I went to Sojo to have two holes repaired in some very expensive cashmere jumpers. The quality of the repairs excellent; completely invisible, you would never know there were holes there.

The price at £20 per was more than reasonable given the skill involved. Of course repairing cheap clothes for this price wouldn’t seem cost-effective, but this is highly skilled human labour.

Sojo‘s communication throughout was excellent.

The tailor who worked on my jumpers was Inga. Thankyou Inga, and thankyou Sojo. I hope Sojo is a growing success, I for one would love to see repair services become much more mainstream in the next few years as (hopefully!) more people get a conscience about clothes waste and fast fashion.

2 april 2026
Review zonder uitnodiging
Logo SOJO

Antwoord van SOJO

Hi Simon,

Thank you so much for your review, we truly appreciate your support! We will happily pass this praise along to Inga too.

Kindly,
The SOJO Team ⭐

Beoordeeld met 3 van de 5 sterren

Overall a very quick and easy service but not worth the cost

Overall a very quick and easy service. However, I was expecting the tiny hole in my trousers to be repaired and it appears that they have just stuck a tiny patch over it which isn’t even a complete colour match. When I turned the leg inside out the hole is still open on the other side. I sent it to SOJO as I thought they’d do a better job than me, I’m regretting it now as I could have done it myself and saved the money. I would have appreciated a message to say what they were going to do before they did it.

9 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Passed by Sojo was so helpful today

Passed by Sojo was so helpful today, really appreciate their time and effort they put in. A huge thanks to Tasha and Jawad for just sorting out my day!!! 😊

8 april 2026
Review zonder uitnodiging
Logo SOJO

Antwoord van SOJO

Hi Zii,

Thank you so much for your review, we truly appreciate your support! We will happily pass this praise along to Tasha and Jawad in Selfridges too.

Kindly,
The SOJO Team ⭐

Beoordeeld met 5 van de 5 sterren

Amazing job🫶

Thanks Ayla you’ve done an amazing job❤️

8 april 2026
Review zonder uitnodiging
Logo SOJO

Antwoord van SOJO

Hi Teresa,

Thank you so much for your review, we truly appreciate your support! We will happily pass this praise along to Ayla too.

Kindly,
The SOJO Team ⭐

Beoordeeld met 5 van de 5 sterren

A new lease of life for my Levis

My (Levi) jeans were shredding at the inner thigh area (apparently the anatomical word is inappropriate!) but otherwise fine. I resented binning them and forking out for new ones. So I used SoJo to repair them. Great service. Easy to order and to post. Returned very quickly with great invisible repair that would have been beyond me.

4 maart 2026
Review zonder uitnodiging
Logo SOJO

Antwoord van SOJO

Hi Becky,

Thank you so much for your review, we truly appreciate your support!

Kindly,
The SOJO Team ⭐

Beoordeeld met 5 van de 5 sterren

The best alterations service I’ve found

The best alterations service I’ve found in London. I’ve used the in-store service in Selfridges several times and every time they have been excellent. The staff are friendly and professional and take time to measure up and make sure they know exactly what I want. The prices are fair (similar to other places) and the results are really excellent - virtually impossible to see where the alteration has been made and finished to an extremely high standard. I also love the in-store option because it has great opening times, measures up there and then, and is much less faff than posting. Thanks to Ayle for such a great job of my latest alteration.

6 april 2026
Review zonder uitnodiging
Logo SOJO

Antwoord van SOJO

Hi there,

Thank you so much for your review, we truly appreciate your support! We will happily pass this praise along to the Selfridges staff and Ayla too.

Kindly,
The SOJO Team ⭐

Beoordeeld met 5 van de 5 sterren

Once again SOJO did a great job in…

Once again SOJO did a great job in replacing a skirt waistband that had stretched. It was a favourite garment that can now be worn again. The service was efficient and the turn around time was great.

25 maart 2026
Review zonder uitnodiging
Logo SOJO

Antwoord van SOJO

Hi Anne,

Thank you so much for your review, we truly appreciate your support!

Kindly,
The SOJO Team ⭐

Beoordeeld met 5 van de 5 sterren

Quick turnaround and beautifully sewn…

Quick turnaround and beautifully sewn by Ayle.
Thank you !

3 april 2026
Review zonder uitnodiging
Logo SOJO

Antwoord van SOJO

Hi Alison,

Thank you so much for your review, we truly appreciate your support! We will happily pass your praise along to Ayla too.

Kindly,
The SOJO Team ⭐

Beoordeeld met 5 van de 5 sterren

Amazing job

Super Quick, super helpful, super nice and an undetectable repair could not ask for more from Jawad at the shop counter at Selfridges!!

3 april 2026
Review zonder uitnodiging
Logo SOJO

Antwoord van SOJO

Hi Jessica,

Thank you so much for your review, we truly appreciate your support! We will happily pass your praise along to Jawad too.

Kindly,
The SOJO Team ⭐

Beoordeeld met 5 van de 5 sterren

Excellent

Excellent, friendly, top quality service from a gentleman named Jawad. I stopped by in between meetings as my blazer needed a little bit of work. He was able to help me instantly and I was on my way to the next meeting looking dapper thanks to him. Will definitely come back.

1 april 2026
Review zonder uitnodiging
Logo SOJO

Antwoord van SOJO

Hi Hikmat,

Thank you so much for your review, we truly appreciate your support! We will happily pass your praise along to Jawad too.

Kindly,
The SOJO Team ⭐

Beoordeeld met 5 van de 5 sterren

Un travail impeccable

J’ai déposé un tissu brodé ancien et il fallait en faire une pochette. Le résultat dépasse mes attentes : La qualité du travail et le soin apporté me permettent de jouir d’une sublime pochette désormais ✨

31 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very quick turnaround

Very quick turnaround, 1 day, when I was prepared to wait a week.

26 maart 2026
Review zonder uitnodiging
Logo SOJO

Antwoord van SOJO

Hi David,

Thank you so much for your review, we truly appreciate your support!

Kindly,
The SOJO Team ⭐

Beoordeeld met 5 van de 5 sterren

Fantastic service as ever

Fantastic service as ever. So neat and really quick turn around (under a week including a weekend and I only got the 48hr delivery both ways!)

25 maart 2026
Review zonder uitnodiging
Logo SOJO

Antwoord van SOJO

Hi Fiona,

Thank you so much for your review, we truly appreciate your support!

Kindly,
The SOJO Team ⭐

Beoordeeld met 5 van de 5 sterren

3 pairs of jeans expertly tailored to…

3 pairs of jeans expertly tailored to fit me, received back within 2 working days. Cannot fault the service or the workmanship. Thankyou so much SOJO team you are all fantastic

24 maart 2026
Review zonder uitnodiging
Logo SOJO

Antwoord van SOJO

Hi Suzanne,

Thank you so much for your review, we truly appreciate your support!

Kindly,
The SOJO Team ⭐

Beoordeeld met 5 van de 5 sterren

Quick Service, new lease of life.

Easy, timely, well crafted repair of my jeans. Delighted.

20 maart 2026
Review zonder uitnodiging
Logo SOJO

Antwoord van SOJO

Hi Ms Ralph,

Thank you so much for your review, we truly appreciate your support!

Kindly,
The SOJO Team ⭐

Beoordeeld met 5 van de 5 sterren

Great job

Great job. Good timing and finishing
Thank you 🙏

21 maart 2026
Review zonder uitnodiging
Logo SOJO

Antwoord van SOJO

Hi Arturo,

Thank you so much for your review, we truly appreciate your support!

Kindly,
The SOJO Team ⭐

Beoordeeld met 5 van de 5 sterren

Amazing service ….so impressed

Amazing a very quick turnaround,easy to request on the site exactly what you want them to do to your clothing ! I am extremely impressed with the service from pick up by Royal Mail and item being returned with in a week! I would like to thank Gianni who cared for my item for such a wonderful job ! I’m so pleased with the alterations carried out to my specifications you wouldn’t even know they’d been altered the workmanship is superb ! I would definitely recommend this service very happy customer 😃

23 maart 2026
Review zonder uitnodiging
Logo SOJO

Antwoord van SOJO

Hi Wendy,

Thank you so much for your review, we truly appreciate your support! We will happily pass this praise along to Gianni too.

Kindly,
The SOJO Team ⭐

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