OK. So the pillow is an absolute game changer. I was diagnosed with apnea and I can't remember the last time I had a full nights sleep. Sleep scores on my watch of 30 to 40 continuously. The very ni... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I appreciated the pre arrival note about what to expect and what the adjustment period might entail. The satisfaction guarantee if necessary. The great packaging. And most importantly, the pillow!!!... Toon meer
Bedrijf heeft geantwoord
Very comfortable and supportive for my neck and shoulders. The butterfly sides seem to position my arms so that my back feels in the right position for sleeping. As a side sleeper, I usually wake up w... Toon meer
Bedrijf heeft geantwoord
Somnora is a drop shipper. The pillows come directly from China. Mine has just arrived. It feels very cheap and is not fit for purpose. I have zero doubt that the high reviews are generated entirely b... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At Somnora, our mission is simple: to help people finally wake up without pain and enjoy the deep, restorative sleep they deserve. We're a sleep brand specializing in premium orthopedic pillows designed for people who've tried everything else. Our flagship product, the Align Pillow™, is shaped to support the natural curve of the neck and shoulders, helping to reduce morning stiffness, improve posture and relieve pressure on the spine. Its butterfly contour is engineered specifically for side sleepers, allowing the shoulder to rest naturally without compression. A small detail that makes a real difference for anyone who wakes up stiff, sore, or with a headache. Alongside the pillow, we offer the Align CoolCase, a breathable signature cover crafted to keep the surface cool and fresh through the night. Thousands of sleepers worldwide have already made the switch and shared how Somnora has changed their nights, from fewer headaches to better energy in the morning. We're here to make better sleep simple, reliable and long-lasting. Somnora isn't just another pillow company. It's a commitment to healthier sleep for years to come.
Contactgegevens
Verenigde Staten
- contact@somnora.co
- somnora.co
3,9
Goed
71 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellent communication from this…
Excellent communication from this company and helpful information too. I'm very pleased with my pillow and, so far, I am getting positive results from using it.
24 juli 2026
Review zonder uitnodiging
Antwoord van Somnora
Hi there,
Great communication, helpful information, and positive results from the pillow, exactly the trio we aim for. Thank you for sharing!
Sleep well,
The Somnora Team
I am an 85yr old gentleman
I am an 85yr old gentleman, with insomnia, and also a retired painter, manual worker, getting neck strain.
I am delighted with my Align Pillow, it has improved my insomnia, and relieved my neck strain.
A great investment in my overall health.
Thank you Somnora
Sincerely John Wincott
18 juli 2026
Review zonder uitnodiging
Antwoord van Somnora
Hi John,
At 85, with the insomnia and years of neck strain from painting, hearing that the Align has made a real difference for you is genuinely moving. Thank you for taking the time to share, and thank you for the trust.
Sleep well,
The Somnora Team
Provided information I needed to make…
Provided information I needed to make decision
1 juli 2026
Review zonder uitnodiging
Antwoord van Somnora
Hi there,
Glad we could help you make the right call. Thank you for sharing.
Sleep well,
The Somnora Team
Santa Barbara
The pillow arrived in a timely manner and was safely rolled tightly and quickly popped up and into place upon opening. I have cervical arthritis also resulting in discomfort in my right shoulder. The arthritis itself caused pain in turning my head to the right side.
I have used the pillow for one month now and I am happy to report that since using the pillow both neck and shoulder concerns have improved 100%.
I do caution that anyone just using this pillow for the first time allow adjustment time. It is unlike the normal pillow in shape and firmness. The advertisement states to give it a few days but honestly for myself it has taken me probably a month to completely love it as I do now.
11 juli 2026
Review zonder uitnodiging
Antwoord van Somnora
Hi there,
Cervical arthritis with shoulder pain going from real discomfort to 100% improvement in a month, that's exactly the kind of outcome that makes what we do worth it. Thank you for sharing.
Your point on adjustment time is important too. A month is on the longer end, but everyone's body settles in at its own pace, and it's a great reminder for anyone just starting out to stick with it.
Sleep well,
The Somnora Team
I ordered the align pillow they don’t stand behind refunds only partial 30% refunds
Update I have received an email from the company asking me to remove my negative review and they will credit me the other 50%. I’m now happy but wish it would have been much easier the first time!
I ordered the align pillow they advertised 100 night trail. When I contacted them to do a return because the pillow was not right for me it was to soft. They told me they could only refund me 30% of what I paid. I had to fight with them to finally refund me 50% of what I paid. I wanted to order the firmer pillow but with this experience I don’t want to waste my money on a company who has false claims about returns. They convinced me I would have to pay for return shipping and it is very expensive to ship something bulky and out of the country. I agreed to 50% refund so I didn’t have to pay a lot in shipping out of the country. When i investigated it weeks later they are not out of the country at all they are in Utah and I’m in California. I will try to attach photos of emails sent back and forth as proof Im telling the truth!
18 juni 2026
Review zonder uitnodiging
Antwoord van Somnora
Hi there,
Thank you for the feedback, and we're sorry your experience didn't meet your expectations.
We'd like to review your case personally and see what more we can do. Please reach out at contact@somnora.co and our team will take care of it.
Sleep well,
The Somnora Team
Mixed results so far but promising for my neck pain.
Well, so far I don't use it every night. I have a Temperpedic pillow so I am testing whether your pillow makes any difference in my neck pain. My neck pain may also be related to how I hold my head when I am reading on my electronic devices. I'm working on that as well. Stay tuned
3 juli 2026
Review zonder uitnodiging
Antwoord van Somnora
Hi there,
Thank you for the honest feedback. Testing it alongside your Tempur-Pedic is a smart approach, and you're right that screen posture plays a big role too. The Align is designed to keep the cervical spine aligned throughout the night, so consistent use over 7 to 10 nights usually gives the clearest read.
Stay tuned indeed, we'd love to hear how it evolves.
Sleep well,
The Somnora Team
Very comfortable cushion.
Very comfortable cushion.
Easy to order.
Fast Delivery.
25 juni 2026
Review zonder uitnodiging
Antwoord van Somnora
Hi there,
Comfortable pillow, smooth order, fast delivery. The full package.
Thank you for sharing.
Sleep well,
The Somnora Team
Antwoord van Somnora
Hi there,
Short, sweet, and exactly what we like to hear. Thank you for sharing.
Sleep well,
The Somnora Team
It is taking time.
It is taking time.. and I do feel my neck and back discomfort is improving.
24 juni 2026
Review zonder uitnodiging
Antwoord van Somnora
Hi there,
Adjustment takes time with an orthopedic pillow, usually 7 to 10 nights before the body fully settles in. Glad to hear the neck and back discomfort is already improving, that's a great sign.
Sleep well,
The Somnora Team
never any response to order
never any response to order, or payment...no servcie to be heard from....my credit card is charged, but zero contact or information about shipping pillow to canada....NEVER trust this company, i will be filing a dispute with my bank credit card.
13 juni 2026
Review zonder uitnodiging
Antwoord van Somnora
Hi there,
We're sorry for the frustration. Our customer support team replied to your initial enquiry shortly after your order, and has since attempted to reach out again. It's possible our messages landed in your spam folder.
Our support team is regularly praised in reviews for being responsive and helpful, so we'd genuinely like the chance to resolve this for you.
Please get back in touch at contact@somnora.co and our team will take care of it, no issue at all.
Sleep well,
The Somnora Team
The shipping looked a little sketchy but…
The shipping looked a little sketchy at first, it's just not the US norm, but everything was fine and it got here a lot quicker estimated. I've been using the pillow for a few weeks now, and it is awesome! I have a neck injury, and it has helped force me into a proper but also comfortable position all night. Cuddling with my BF was minimally interrupted. He likes to steal the side of my pillow during haha. Great product!
15 juni 2026
Review zonder uitnodiging
Antwoord van Somnora
Hi there,
Glad it arrived quicker than expected, and even happier the pillow is helping with your neck injury.
The BF stealing the side is a known side effect we can't promise to fix!
Sleep well,
The Somnora Team
I think this pillow is going to be the one for me
I'm still getting used to to it, but I think it's going to be great. I have not waken up with any headaches which is a huge improvement on it's own! I have had some soreness in my neck and shoulders but that seems to be getting better.
14 juni 2026
Review zonder uitnodiging
Antwoord van Somnora
Hi there,
No more morning headaches is a huge win on its own. The neck and shoulder soreness easing up is exactly the adjustment pattern we see, usually fully settled by night 10 or so.
Sleep well,
The Somnora Team
The pillow immediately improved my neck…
The pillow immediately improved my neck and shoulders. It was so worth the price! My parents and partner have also purchased the pillow and everyone is thrilled with the results :)
1 mei 2026
Review zonder uitnodiging
Antwoord van Somnora
Hi there,
A whole family of Somnora sleepers, that's the best compliment we could ask for!
Thank you for sharing, and for spreading the word.
Sleep well,
The Somnora Team
So far so good with my new pillow
So far so good with my new pillow. I would say it is great for back sleeping but mid for side sleeping. Quality is excellent and delivery matched stated process.
12 juni 2026
Review zonder uitnodiging
Antwoord van Somnora
Hi there,
Thank you for the feedback. Quality and delivery on point, and a solid start with the pillow.
Thank you for sharing.
Sleep well,
The Somnora Team
Somnora is very responsive and helpful
Somnora is very responsive and helpful. Truly feels like they are interested in the the well being of the customer because of their pillow and not just making a sale. So far, after nearly two weeks, I still love the pillow and have slept well.
1 juni 2026
Review zonder uitnodiging
Antwoord van Somnora
Hi there,
That's exactly the spirit we try to bring to every interaction! Two weeks in and still loving the pillow is a great sign, the body usually fully settles in by then.
Thank you for sharing.
Sleep well,
The Somnora Team
Superior quality product
Superior quality product! I’m sleeping better than I have in years. Shipping was prompt; customer service via email was professional and responsive. Best pillow I’ve ever owned!
28 mei 2026
Review zonder uitnodiging
Antwoord van Somnora
Hi there,
Sleeping better than you have in years, that's the outcome we hope for with every Align!
Thank you for sharing.
Sleep well,
The Somnora Team
Company mis-sells this product of a…
Company mis-sells this product of a neck pillow. They do not make it clear that they only provide a 50% refund and they also do not say that this item comes from China and too over two weeks to reach me. I regret ordering from them and now I am out of pocket.
8 juni 2026
Review zonder uitnodiging
Antwoord van Somnora
Hi Fiona,
Thank you for the feedback, and we're sorry your experience didn't meet your expectations.
We hear you on the clarity of our refund policy and we've taken your feedback on board. For your specific case, a 70% refund was processed and the pillow is yours to keep. We also acknowledge your delivery was affected by an exceptional logistics disruption in the UK.
We'd like to review your case personally to see what more we can do. Please reach out at contact@somnora.co and we'll take it from there.
Sleep well,
The Somnora Team
No more neck pain
I was having neck spasms and muscle cramps that were excruciating. Since I started using this pillow, have not had any at all. The pillow took a little getting used to, but was well worth it. The only thing I don’t like about it is that it is not so comfortable unless I am lying on my side. I know that is what it is for, but we all tend to turn over a bit during the night.
30 mei 2026
Review zonder uitnodiging
Antwoord van Somnora
Hi there,
Going from excruciating spasms to none at all, that's a huge shift, and we're so glad the Align made that difference. You're right that it's built primarily for side sleeping, but the contoured shape is designed to support back sleeping too: the higher curve under your neck, the lower side under your head. Worth giving it a try on those nights you roll over.
Sleep well,
The Somnora Team
Great supportive pillow
It was easy to order a neck support pillow, the descriptions were clear. And the pillow is very comfy and has helped my neck and shoulder pain.
1 mei 2026
Review zonder uitnodiging
Antwoord van Somnora
Hi there,
Smooth ordering, clear descriptions, and real relief for your neck and shoulder. Exactly what we hope for. Thank you for sharing.
Sleep well,
The Somnora Team
The pillow is comfy enough
The pillow is comfy enough, but it isn't solving the problem I need it to.
8 mei 2026
Review zonder uitnodiging
Antwoord van Somnora
Hi there,
Thank you for the honest feedback. We'd love to understand what's not working for you, sometimes it's a matter of positioning or simply needing more time to adjust. Feel free to reach out at contact@somnora.co and we'll do our best to help.
Sleep well,
The Somnora Team
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.