Sonic Drive-In Reviews 

Very poor service by manager.. Rude.
This is our 3rd attempt with sonic and our last, very disappointed. Our 2nd we contacted by email and they didn't seem to care. Today we ordered a large cream slushy and a refresher for me. I never had one and the readable description sounded good. When it arrived it had a tea flavor. I have a heart condition and can't have caffeine. I told the server after tasting it that it tasted like tea and she said it has green tea. I said I didn't know. She said she can bring me out a new drink like my husband's if I want and she threw my drink in the garbage. I said fine, how much? She said nothing I'll just get it for you. However, a different girl came out with it and said she had to charge me. I told her what the server said and she said yes but her manager said they had to charge me. I said then you need to refund me for the drink the other girl threw away. She went and got her manager. I told the manager I didn't know the refresher had tea in it and she said I should of asked! Why would I know to do that. She said I'm the very fine print or says green tea. My husband had to take a picture of it to enlarge to read. Most people will not be able to read it and it does say tea and gives a warning! The manager was rude and gave me my refund for the drink they threw away. They kept the re-ordered drink and I walked away with nothing.

I went to sonic drive thru yesterday 7/10/26 an ordered a Route 44 half a night half tea which meant sweet and unsweeten told the girl 4 times is drive thru got up to windows she told me $2.57 I said it's happy hour 2.08 no ma'am it's not I said I just paid 2.08 the day before well it went up no it didn't she give me sweet tea as lemonade an charge me extra fjr lemonade which I didn't order an wen I went to stall she didn't give me the difference back if they going act like this I want never be back at the sonic in brewton.

I sat in the drive thru line for 10 minutes, with no movement. 1 car at the windows. Not the first time this has happened. I left and give my business to somebody else. Sonic-Buckhead drive, Statesboro GA.

Wrost service ever. Always thinking something funny. Slow and undercook food

I was very happy as the order was accurate. I was pleased with the service & the wait time. We were in Casper, Wyoming for a doctor appointment. Thank you Sonic.

There is 1 thing you can count on sonic(s) across the board. They are going to get your order wrong. 100% of the time.

We enjoyed the food and the service was fine. The only complaint we have is the communication system when you order is barely audible and has been for a very long time.

Terrible customer service. I ordered a 5 piece chicken strip from a stall and asked to use my bogo entree i had on the app. When i asked they said they can do it but when they brought out my food they said they couldnt give me the bogo deal and that id have to do it on the app. What pisses me off is that they didnt even ask if i could cancel the order yhry just brought my food.

Not the first time I've had problems here. Tonight, I ordered 2 burgers with cheese. Drove 7 miles home, we went to eat burgers and one had no beef patty. At least they put lettuce, mayo and pickles in bun. Called them and they said come back and they would fix me another but never apologized. I'll never go back to sonic on Middle Tennessee Blvd. in Murfreesboro TN.

Just went thru the drive thru, ordered 2 jalapeño poppers only received one. Still had to pay for the second order even though they messed up. And didn’t receive my sauce. Terrible experience everytime I come through.
Sonic in phenix city on 80 compromis court.

Ur manager Lily was seen doing drugs and stealing from the safe.

Sonic Rincon GA.Ordered our meal at 9.15 PM it was after 10 PM Before they brought it to our truck of course it was wrong burger and milkshakes had no taste they had ice Chunk in both of them not sure what happened how about your store I have gone by there multiple times after dark where there is no lights on outside not a mistake you see people inside no one outside terrible for your business think there may be a manager issue I'm not a complainer but this store is going down fast sorry Tim we spent $26 for nothing!

Went to sonic in Stillwater, OK on 6th Ave for a simple dinner, it was terrible. Ordered super sonic double cheese burger. First it was supposed to have 2 slices of cheese on burgers, it had just one so they are being cheap and cheating us. The tomato was so hard and not yet ripe it tasted like a cucumber ruined the whole flavor of the burger. No ketchup, how does a cheeeseburger not have ketchup? My drink a refresher was very weak poor flavor. No Mints today in our order.big mistake,big.the chicken sandwich was dark and over cooked. Very disappointed and big waste of money.

I used to love Sonic burgers. But in Lawrence ks the burgers are not hot. They are cold veggies on a bun. They need to grill the meat and also grill the buns so people get a hot sandwich. The burgers have been cold since I moved here 5 years ago. So I almost never go back. When I do it is the same disappointment. The sides are normally hot and good. The drinks are good but always too much ice.

Today my husband and I went to sonic on north street in nacogdoches texas we paid over 8 dollars for a sausage brioche sandwich and when we got it the sausage was not much bigger than a half dollar and it was burnt crispy we were very unsatisfied it had more egg that bread it was terrible will not be going back.

Tasted like fish for a breakfAST BURRITO.

Bought 2 small sonic blast. Both melted ice cream worse than shake consistency. Cuba Missouri Sonic ice cream machine hasn't worked in years so tired of it. Kids running it

Store # 6314 In Waco, Tx. I used the online ordering through the app to place a small simple order. It was to be ready at 1:41pm. I arrived at 1:40, checked in and at 1:48 I was still waiting. I pressed the red button at 1:49 and was told they were "working" on it. Due to the wait time, and this made me late for work, I asked for a refund and the carhop rushed out to give me my order. My order? A hot fudge sundae. It took them 11 mins to make it? Never again. This store needs some attention.

Tried the $7deal meal why ask to customize when they dont both burgershad cheese and wanted on only one No pickles on both and had pickles on both tots were extremely salty and everything was cold..also even mixed up on the drinks!° what a horrible experience..left us both still hungry