Its nice and simple to start with then the SORT team take over and everything just happens, they are on the phone ( or email for 24/7 access) so any problems or uestions are answered qquickly and the... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I have used Sort Refer for several years now and find them a great platform with competitive pricing, easy to use portal and second to none customer service. On the occasions I have rung for help wi... Toon meer
Bedrijf heeft geantwoord
I made an enquiry with Sort Refer as our client was struggling to find a conveyancer that was able to assist with a self-build project that was part way through the build. Lauren Angus took the call a... Toon meer
Bedrijf heeft geantwoord
Sort Refer is a fantastic system and means we can have all our instructions under one roof. The support we get from the in house and field BDM is second to none. They are friendly and dependable and... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
A free to use, online portal for Mortgage Intermediaries, for Conveyancing, Surveys, Wills and much, much more.
Contactgegevens
Burdsall House, Derby Conference Centre, London Road, , DE24 8UX, Derby, Verenigd Koninkrijk
- 0333 456 4567
- enquiries@sortrefer.co.uk
- sortrefer.co.uk
4,8
Uitstekend
344 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
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I consistently receive excellent service
I consistently receive excellent service from Paul Gregory and his team. As my Business Development Manager, Paul is always available to provide help and guidance. He is very knowledgeable, exceptionally helpful, and quick to respond. I truly value his assistance. Thank you :)
28 november 2025
Review zonder uitnodiging
Antwoord van SortRefer
Thank you for your fantastic review! We’re thrilled to hear that Paul Gregory and his team consistently provide excellent business support and expert guidance. Being helpful is at the heart of the service we aim to deliver, and it’s wonderful to know that Paul’s assistance has made such a positive impact.
We truly value your feedback and your continued trust in our team.
I met Amelia Holmes at a conference and…
I met Amelia Holmes at a conference and advised her of something that i needed assistance with. Note this is less than 24 hours ago.
She has already resolved it. I am massively impressed what an assett.
28 november 2025
Review zonder uitnodiging
Antwoord van SortRefer
Thank you for your fantastic review! We’re thrilled to hear that Amelia Holmes was able to assist you so quickly and effectively.
Amelia will be delighted to hear your kind words. We truly appreciate you recognising her as such a valuable asset.
Very slow and painstaking to get a…
Very slow and painstaking to get a response at times, 6 months of pain.
26 november 2025
Review zonder uitnodiging
Antwoord van SortRefer
Thank you for taking the time to share your feedback. As an intermediary, our role is to support the process and liaise between parties, but we do not handle the conveyancing work or control the timescales involved in the legal process.
That said, we understand how stressful delays can be, If you would like us to look into anything further or provide more clarity on the issues we’d be happy to help. please email us on feedback@sortrefer.co.uk Your feedback is valuable and helps us improve the service.
Belinda was amazing from start to…
Belinda was amazing from start to finish. Super efficient
21 november 2025
Review zonder uitnodiging
Antwoord van SortRefer
Thank you for taking the time to leave us a review. We look forward to working with you again in the future.
Great service from Lauren Angus would definitely recommend
Lauren was extremely efficient in escalating a case I was having issues with & kept me updated on a regular basis along the way. Helped to diffuse a situation with a client which could have easily turned out as a complaint. Would recommend.
21 november 2025
Review zonder uitnodiging
Antwoord van SortRefer
Thank you so much for your feedback! We’re thrilled to hear that Lauren was able to support you efficiently and keep you updated throughout the process. It’s great to know her efforts helped resolve the situation smoothly and prevented it from escalating. We truly appreciate your recommendation and are always here to help if you need anything in the future.
Very slow service
Very slow service. The mortgage offer expired once before completion. The mortgage completed just in time before the extended offer expired. Communication was poor.
19 november 2025
Review zonder uitnodiging
Antwoord van SortRefer
Thank you for taking the time to share your feedback. As an intermediary, our role is to support the process and liaise between parties, but we do not handle the conveyancing work or control the timescales involved in the legal process.
That said, we understand how stressful delays can be, and we appreciate your patience, If you would like us to look into anything further or provide more clarity on the issues we’d be happy to help. please email us on feedback@sortrefer.co.uk Your feedback is valuable and helps us improve the service.
Great service and swift legals to the…
Great service and swift legals to the client satisfaction, have used Sort refer for our remortgage clients for years with great results
13 november 2025
Review zonder uitnodiging
Antwoord van SortRefer
Thank you for taking the time to leave us a review! It's great to know our panel of conveyancing firms work well with your clients. We're pleased to have you as a valued customer and we look forward to working with you going forward. Thanks again for leaving a review.
Great company and really pleased with…
Great company and really pleased with the service they have offered since referring my client's through this system.
7 november 2025
Review zonder uitnodiging
Antwoord van SortRefer
That's wonderful to hear! Thank you for the positive feedback. 😊
We are delighted that you are really pleased with the service and that you've had such a good experience since referring your clients through the SortRefer system.
We strive to be a great company to work with!
Great simple quote system
Great simple quote system, clear for clients , competitively priced .
7 november 2025
Review zonder uitnodiging
Antwoord van SortRefer
Thank you for taking the time to leave us review! We're pleased we hit the mark on so many key areas. Thank you again!
SortRefer has been consistently very…
SortRefer has been consistently very good. The company is very competitive on price. Level of service is excellent as all case queries and issues can be resolved timely and effectively.
6 november 2025
Review zonder uitnodiging
Antwoord van SortRefer
Thank you for this fantastic feedback! We are delighted to hear that you find SortRefer consistently very good.
Ensuring that all case queries and issues can be resolved timely and effectively is a top priority, and we appreciate you recognising our efforts in that area!
10 years of great service
I have used Sort Refer for over 10 years and have always had great service. When there is problem with a firm of solicitors they are always on hand to help. Highly recommend.
7 november 2025
Review zonder uitnodiging
Antwoord van SortRefer
Thank you so much for your loyalty and for using SortRefer for over 10 years!
Hearing that you have always had great service over such a long period truly means a lot to our team. We are also committed to ensuring that whenever there is a problem, we are always on hand to help. We appreciate your high recommendation!
Quick and easy to use platform
7 november 2025
Review zonder uitnodiging
Antwoord van SortRefer
Thank you for your feedback! We are delighted to hear that you find the SortRefer platform quick and easy to use.
Efficiency and simplicity are key priorities for us, and we appreciate you recognising them!
It has been my first time using Sort…
It has been my first time using Sort Refer and I must say I'm very impressed! I was looking to recommend some solicitors to a client and everything online was so straight forward and easy - would def use again! :)
CLAIRE ALLEN
MORTGAGE MAKER
7 november 2025
Review zonder uitnodiging
Antwoord van SortRefer
Thank you for sharing your experience as a first-time user of SortRefer!
We are thrilled to hear that you were very impressed with how straightforward and easy the process was for recommending solicitors to your client.
We work hard to ensure the online experience is seamless, and we're delighted to know you would definitely use us again!
Sort Refer has been great with all my…
Sort Refer has been great with all my cases. Any issues are resolved promptly & professionally. The system is also very easy to use!
7 november 2025
Review zonder uitnodiging
Antwoord van SortRefer
Thank you so much for the glowing review! We are delighted to hear that SortRefer has been great with all your cases.
We aim to provide prompt and professional resolution for any issues, and we're thrilled that this has been your experience. It's great to know that you find the system very easy to use!
We appreciate your business and look forward to continuing to support your work!
A service that delivers
Over the years there have been countless firms doing the services SortRefer offer but rarely do they deliver. Excellent products and service and if there is a problem, it gets sorted
7 november 2025
Review zonder uitnodiging
Antwoord van SortRefer
Thank you for this excellent feedback! We truly appreciate you recognising the consistent quality of SortRefer's service.
We're proud to be the company that consistently delivers on both excellent products and service! 😊
Your review is a great encouragement to our entire team!
Perfect for Admin!
As a mortgage administrator I love using sort refer to communicate with our solicitors on cases. It makes the process extremely easy and has all the details and updates I need on there for convenience - Alicia Scally
7 november 2025
Review zonder uitnodiging
Antwoord van SortRefer
We are so glad that SortRefer is making your job as a Mortgage Administrator easier by streamlining communication with your solicitors.
It's great to know that you find the platform convenient and that it provides all the details and updates you need for your cases.
We appreciate you taking the time to share your positive experience!
Big thank you Sort Refer
I just wanted to say a big thank you to Wayne at SortRefer for his help. He dealt with my issue quickly and kept me updated throughout the process. His communication was clear, professional, and friendly really appreciated the efficient support! Gaia Financial Limited
3 november 2025
Antwoord van SortRefer
Thank you so much for your kind feedback! We’re delighted to hear that Wayne was able to assist you promptly and that you appreciated his communication and support throughout the process. We’ll be sure to pass your comments on to him and the team. It’s always great to know our efforts make a positive difference.
Fantastic proposition and fantastic service
I always instruct Solicitors through Sort Refer for added peace of mind. It's very rare that I ever need additional support but on the odd occasion I haven't had the response I need from a firm, having a point of contact at Sort refer is great as they really take ownership of things and ensure a resolution is reached. Ruth and Paul are both amazing and go out of their way to provide support which is next level. Being able to offer the second search promise to Clients is so valuable along with their no completion, no fee structure.
3 november 2025
Review zonder uitnodiging
Antwoord van SortRefer
Thank you for your fantastic feedback! We’re delighted to hear that Ruth and Paul provided such exceptional support and made the process smooth and reassuring. It’s great to know that our second search promise and no completion, no fee structure add real value for you and your clients. We really appreciate your kind words and continued trust in Sort Refer!
Rebecca was very responsive to what was…
Rebecca was very responsive to what was a non-standard remortgage with time sensitive pressures which were dealt with in a speedy and professional manner. Hope we can work on a few more cases together:)
31 oktober 2025
Review zonder uitnodiging
Antwoord van SortRefer
Thank you for your kind feedback! We’re delighted to hear that Rebecca handled your time-sensitive remortgage efficiently and professionally. We’d be thrilled to work on more cases with you in the future!
Fantastic Support from Sort Refer
I had a case that required urgent assistance, and I was fortunate that Lauren Angus took my call. From the very first moment, she was exceptionally efficient, proactive, and supportive.
Lauren truly pulled out all the stops to ensure both my client and I were looked after. She provided quick, clear updates throughout the process, which allowed me to manage my client’s expectations and relieve their stress during a time-sensitive situation.
Her professionalism, calm approach, and genuine care made a huge difference, and I’m incredibly grateful for the way she handled everything. Lauren is an absolute credit to the team.
30 oktober 2025
Review zonder uitnodiging
Antwoord van SortRefer
Thank you so much for your wonderful feedback! We’re thrilled to hear that Lauren provided such efficient, proactive, and supportive service, especially during a time-sensitive case. It’s fantastic to know her professionalism and care made such a positive difference for you and your client. We’ll be sure to pass on your kind words to Lauren, she’s truly a credit to the team.
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