SortRefer Reviews 344

Very poor communication, both my client and I felt isolated throughout the process, minimal communication, little help in achieving agreed dates, poor feedback from other professionals in the chain and ultimately a very disjointed and unsatisfactory outcome.

Laura Carey’s service was outstanding!!
I literally think that this is the best service I have received from a solicitor ever

we work at a mortgage brokers and cannot fault the service provided by LPL and in particular Luke Warrior.
Not only does he provide us with a first class service but also our clients .
Big thank you to Luke for your continued support and guidance

Seamless process, fast valuation undertaken, competent RICS surveyor allocated. Acceptable valuation was given.

Clear and consistent communication
Makes it so much of a smoother less stressful process for both clients and me as the adviser.
Regular updates, the clients love the whatsapp and app facilities - always look to use this firm with my clients when i can

good company to use

We had an issue towards the end of the process where we realised the bank had not included the £500 cashback incentive, in to the mortgage offer. (We realised the day before completion). Gabrielle managed to get the funds sent back to the bank, request the amendment to the offer and then request the funds again, all in time for completion the following day. Always available on the phone or email to help as well.

I completed on my house sale today using Sort Refer.

We hit so many challenges with selling our new build including issues with the road being adopted, the management company and more.

Even though it took a long time to get sorted, Elliot was always responsive to our calls and emails and even responded when he was on annual leave and sometimes late at night.

Thanks so much for your efforts!

very slow took 6 months for a ftb to complete

very reactive rather than procative

Callum always responded to every question we had.

Excellent at updating the status of the case so always knew what stage it was at. Best of all it was completed on the same day as the mortgage so need to chase that up.

Kept updated and once charge lifted went very smoothly.

Excellent service, kept us updated

Easy to source, Solicitors on the panel have been amazing

Another smooth completion by Sehar at Hennah Haywood Law.
Sehar is one of the Top Solicitors we are using through Sort Refer system.
Highly recommended.

I did not need to get involved and the client was delighted with the service.

Worst Ever firm Sort Legal, they are the new firm on the block, they are the worst solicitor firm I have come across in my 57 years of being a Mortgage advisor I dealt with numerous solicitor firms when I approached Sort Refer they were as they all said in the UK now 'Unfortunately" there is nothing can be done. Sortrefer has a panel of solicitors for brokers and all the other firms were at least ok, very slow but ok, I have stopped using them and do not recommend anyone to use them. I am now using broker conveyancing which is great for brokers. best of luck if you use sort legal, who are the pits?

As the Mortgage Adviser on the case, we instruct the solicitors through a panel of providers, you don't always know what you are going to get. This was an especially tricky case and perils a plenty. I have to say Daniel Brannigan has been nothing short of exemplary on this case, his attention to detail, care and consideration throughout, is the measure of 5* star service.
I don't think many others would have stuck to the task with such dedication and determination. An absolute pleasure dealing with you, keep up the service, thankyou for your support, throughout this matter.
Wayne Young

Brilliant service from Sort Refer - Maryam Begum is a a five star player