SOS Auto Protect Reviews 

I had cancelled my policy because of my budget changes, then was able to sign up again two months later when my budget improved at a lower price with an upgraded package. Kevin was knowledgeable, patient, and went out of his way to ensure that we found the right package at the right price.

Michelle Moore was great and informative!
I had a bad experience with another company and she put me at ease.

Clear and direct communication of coverage, process and cost. Great price. Just bought the coverage. I hope I never have to use it. If I do... I will post an update.
-JK

The Coverage SOS Auto Protect is thorough and exactly what I was seeking, at a price I found extremely competitive. What sold me also was the top-notch professional approach of my new Agent, Benjamin Voss. We had a great conversation where all my questions were clearly and completely answered. I feel this is a great investment for my car's care. I always appreciate a solid company selling a great product by professional and well-informed agents.

Good sales pitch, afterv reviewing the contract coverage there are easy ways to deny repair cost, there is no way we can prevent wear and tear by simply maintaing. Normally all mechanical parts wear out and eventually need be replaced that is why i am purchacing the SOS Auto Protect to cover the cost of replacement, parts and labor.

I previously bought a car with extended warranty and I had a great deal. This time around when I was shopping around everyone’s was charging me double or more with half the years of coverage. It was wild. Luckily sos was able to offer a similar deal from my previous purchase a couple years ago. Def outperformed every other competitor.

Our Rep was proactive and responsive. He provided us with policy information and answered our scenario questions so we could decide the best products for us. After checking with our local Lexus and LandRover dealers, we bought two comparable extended warranties through SOS instead for a fraction of dealer pricing.

Not good right can't seem to get someone to call me back.

Amazing customer service. The plans were laid out for me and easy to understand.

Hi,Benjamin Voss is an excellent Professional sales and marketing consultant.I wasn’t going to take the policy until he went over exactly what the Policy covers.Your cost is good ,especially for me ,retired for 14yrars. He does a great job with customers.Thank You you’

SOS Aito Protect is TERRIBLE, when I purchased the policy, the salesman went over in great length and detail with me what was covered and wasn’t covered, as I sat there and looked around my nearly hundred thousand dollar truck and the multitude of electronic options, I listed off the systems item by item, one thing we talked about was the power windows, power seat, motors, power, door, locks, power, mirrors, lane departure assist, cruise control, etc. His answer was a resounding “YES” we cover everything that the factory bumper to bumper warranty covers, except for a longer period of time and more miles. Eventually, I had a part within the Sideview mirror fail. I called SOS auto protect to ask them if the side view mirror motor was covered as this was the first item to need replacing, they said yes, and then I could take it to any shop. When I got to the shop, they noted that there was an adaptive steer. When I got to the shop, they noted that there was an adaptive steering fault, the keep it between the lines. This was also one of the systems that I had stated was covered by the salesman when deciding about purchasing the policy. So, spoiler alert don’t trust the salesman. SOS auto protect denied coverage on both of them. They offered me a $350 consolation prize on the $4000 repair bill. This seemed a bit like a consolation prize for screwing me over after I paid $3500.00 for the warranty. They then offered to refund my purchase price for the warranty at a prorated ammount of course, for the service that they had provided over the year and a quarter since I had purchased it while I had no claims. Once I did have my first claim after a year and a quarter. They denied the claim. I expressed to them they hadn’t provided me any service over that last year and that the only service they provided me thus far has been frustration. They said that they did not necessarily feel that was true and that they had provided warranty coverage before I had any problems. That’s kind of like saying will give you medical insurance until you have a medical problem at which point we’re not going to offer medical insurance any longer. This company is a scam. Save your money for the repair. Don’t waste it on this scham of a warranty. The first person I spoke to informed me that the side view mirror was covered but the claim was denied, whe was unsure why and transferred me to Ben. The claims manager, Ben Cooper, had the opportunity to do better and make it right, but chose not to. When I asked if his company had ever been involved in a class action lawsuit, he said no, I find it hard to believe, but maybe we can put together some data and see if there are any trends that would lend themselves to it. Avoid SOS auto protect, run like Hell!

James made the overall experience......very knowledgeable of the policies and pricing.

Deceitful marketing. "Ultimate" policy supposedly covering all mechanical components does not do so. Stay away

Representative was patient and knowledgeable.

Benjamin was very polite, helpful, and not pushy. SOS Auto Protect offers outstanding protection at a much lower cost compared to other companies that cover CA.

Great experience

good experience

Joyce made the process very easy to understand and follow. She really made me feel at ease by the way she explained my policy an process. I highly recommend this company. So far so good. Thank you!

James was fantastic. He helped us find the right policy for us, was very personable, got us texts/and email information in a timely manner. Would recommend working with him again!

This is a SCAM. I purchased a policy on 6/9/26 only to cancel it later that same day. I paid them $300 to start the policy and when I received my cancellation notice, it said I would received my refund in 10-15 days. That time has passed and they have not refunded my money and now they won't answer my calls. STAY AWAY! THEY ARE SCAMMERS! I would rate a negative star if I could.