SOS Auto Protect Reviews 

Joyce was helpful and knowledgeable. I am hopeful that this customer service will continue.

Huge shoutout to Joyce at SOS! She was patient, professional, and super knowledgeable. Even though the promotion had expired, she still managed to get me an awesome deal with extra mileage. After shopping around with multiple auto warranty companies, SOS was hands-down the best choice. Thank you for everything, Joyce!

My experience with SOS was very good. The representative I spoke to his name was Kevin was amazing. He was very thorough. Very patient. Explain everything. Very glad I will be doing business with them. Thank you, Kevin.

I signed up for the coverage and paid half of the premium but then determined that my EV was not going to be adequately covered so I cancelled. Refund was made in 48 hours.

Very pleased with customer service on refund. I probably should have asked a few more questions before binding coverage.

getting signed up was easy. I hope making claims goes as easily in the future

She was super helpful and followed up, answered all my questions!

thank u for telling truth and i believe a nice coverage thank u rick perry.

Kevin provided absolutely outstanding service! From the moment we started discussing warranty options, he was friendly, professional, and incredibly knowledgeable. He took the time to answer all of my questions and worked hard to find the best coverage at the best possible price for my vehicle.

What impressed me most was that Kevin genuinely cared about making sure I got the right plan rather than simply making a sale. He explained everything clearly, made the process easy to understand, and went above and beyond to help me save money.

Customer service like this is hard to find these days. I highly recommend working with Kevin if you’re looking for someone who is honest, helpful, and dedicated to finding the best value for his customers. Thank you, Kevin, for making this such a positive experience!

Joyce Vale was very easy to talk with. I'm so not good at phone calls but she was so kind, friendly, and helpful that I was able to talk on the phone without having a panic attack. I now have good coverage that I can afford for my used car. Thank you, Joyce!

Quick, easy, and friendly to work with.

Mr. Hunt was very encouraging and knew what he was talking about when explaining the auto warranty policy to me . He was also very nice and patient. I really appreciate his honesty and understanding. Thank you!!

Explaining the policy and answer questions

Adam was excellent. He provided me with everything I needed

Detailed in what I was getting, quick with making the deal complete sent over the emails in a timely manor and got my policy completed within 30min

The representative was very knowledgeable and understanding of our concerns. Very well done. I picked him over two other people.

The customer service/rep was excellent but I due think you could offer A/C and high tech options on higher mileage vehicles and actually offering the seals and gaskets as an option would be nice.

Never answer emails or phone calls. Reporting SOS Auto Protect as fraud to Visa for not refunding my $2000 premium for the warranty policy I cancelled within 2 days of purchase.

I would leave them 0 stars if that were possible. Please, do yourself a favor and avoid this company and the headaches that come with it. I signed up with them thinking they had great reviews. I was so wrong. They are high pressure sales. I cancelled my policy the very next day. They have a 30 day cancellation policy offering a full refund within that time. It's now day 33 and I have yet to receive my $5600. I have called repeatedly only to be told they are issuing a follow up on my account. That's not good enough. I wanted the refund before I needed to make the credit card payment. Well, that ship sailed. Their contract states refunds will be issued within 10-15 days. Liars! Then when I followed up I was told 1 - 3 days. Liars! I will be reporting them to the BBB as well and leaving negative reviews everywhere I possibly can. I left a google review the second day and the sales dude actually called me up and asked me to take down my review. HA! Why wouldn't I want to warn others about this shady company and keep them from going through the same crap I've been dealing with.

Sales person was very professional and direct.