SOS Leak Detection Ltd Reviews 

When a leak happens it's a very stressful time - you want to get the problem identified and dealt with asap - especially when it's buried behind a wall! Our engineer from SOS - Chris Wright - was excellent in that regard. He was clear about what he needed to do, very efficient in identifying the problem and it ensuring the leak was stopped. His calmness, friendliness, obvious expertise and great communication were all a part of a first class service experience. Thoroughly recommendable.

The companies communication was good. The plumber was excellent, friendly and helpful. He did over and above what was expected.
I would use this company again.

Very prompt and easy booking process. Engineer arrived as booked and was extremely efficient, knowledgeable, polite and friendly. Would recommend this company without hesitation.

I am happy with the visits and the person but I don’t know who is being untruthful as what he says he is putting in the report is not what LV is telling me he said, totally different and nothing is covered is by insurance and I’ve got to rip it all out and pay myself and LV won’t let me see the sos reports even though it’s gdpr so , Chris told me not to touch anything ,LV have got to put it right , but they are saying he said the sealant and grout which I’m not covered for so 7 months of no work done and 3 visits from yourselves saying it all needs ripping out but LV are saying not

Excellent from start to finish. The engineer, Joe, did a great job & returned to check everything was fine. Would highly recommend

The engineer that came called Matthew was excellent and his approach to detecting this leak. He was patient thoughtful considerate turned up on time clean working excellent manner fully fully recommend this company.

The company was very professional in first locating and then subsequently fixing a water leak in the downstairs cloakroom of our house. Karl from SOS is to be congratulated for his all his hard work despite the summer heat. We were impressed with SOS Leak Detection and would certainly use them again if necessary.

It looks like I'm not the only person to receive amazing service from Chris Wright. Chris attended my house a few weeks ago to trace a leak that had probably been ongoing since before I even bought it. Chris was really friendly and kept me informed with everything he was doing. He even had shoe covers he put on every time he entered the house, talk about respectful! I can't rate Chris and SOS Leak Detection highly enough. Hopefully I'll never need you again but if I do, I'll be happy to welcome Chris back into my home.

The gentleman who came to detect for leaks was called Chris wright. He was punctual looked and was very professional, pilot friendly, and very respectful to my property. I would highly recommend S O S form my experience Thank you

Luke was on time, polite, efficient, identified the problem within an hour and a half.

We had a water leak that was potentially underground. SOS came out and did a trace that suggested that the leak was underneath our dining room. We got a quote in excess of £10000 to reroute the underground pipework. While we were waiting for our insurance people to approve the work we noticed a problem with our hot water cylinder that was constantly venting water to relieve pressure. The pipe went into a guttering that was not obviously visible to us. A plumber fixed the problem and the 'leak' has gone. So we avoided an unnecessary and significant upheaval and cost to fix an underground leak that actually did not exist. We advised SOS but got no explanation as to how this could have happened. So be careful!

The engineer visited oromptly, respected my property, confirmed the floors were wet but unable to find any leaks or source of problem. Has suggested alternative avenues to persue.

Luke came on time as arranged...very pleasant and organised explained what he was going to do...he was incredibly thorough and i wld recommend his services any time...thanx you very much Luke for your professional advice on my problems....

We had a problem with an underfloor leak and our insurance company sent SOS Leak Detection to verify the souce of the leak and reccommend the best way to resolve the problem. They were excellent and used their state of the art equipment to trace the pipework and locate the source of the leak. Unfortunately, we are still waiting for our insurers to act on those reccomendations.

He explained very well even I understood what course the leak and what is the best solution.
Didn't take long to do all checks.
Highly recommend.

The engineer phoned me to let know know when he would arrive, arrived on time, was polite, friendly and very helpful.

Arrived on time, really pleasant person, logical and thorough approach, found the source of the water which was different to where others had said!

Polite, knowledgeable, helpful and explained everything and contentious a pleasure to have in your home to help problem solve

We had a leak from the bathroom which ended up bringing our kitchen ceiling down, SOS Leak Detection were amazing and especially Chris Wright he detected the leak straight away and got us fixed and back up and running, couldn't recommend enough thanks so much :)

I was referred to SOS Leak Detection through my insurance company after experiencing a suspected leak on my incoming water supply. What initially appeared to be a straightforward issue turned out to be a particularly difficult fault to diagnose.

Throughout the process, SOS were thorough, professional and methodical in their approach. Scott, the engineer who attended, was knowledgeable, patient and took the time to explain each stage of the investigation. Rather than jumping to conclusions, he followed the evidence and used a range of specialist techniques including pressure testing, tracer gas and acoustic testing to build a clear picture of what was happening.

The leak proved challenging to locate and required more than one visit, but in hindsight this reflected the complexity of the fault rather than any lack of effort. The investigation ultimately confirmed a leak on the incoming water supply pipe and identified the likely location beneath a neighbouring driveway, providing a clear diagnosis and a way forward.

The reports were detailed, communication was excellent throughout, and I always felt that the focus was on finding the root cause rather than taking shortcuts.

If you're dealing with a difficult or hidden water leak, I would have no hesitation in recommending SOS Leak Detection. Their expertise, persistence and professionalism gave me answers when other avenues had failed, and I am extremely grateful for the work carried out.

Thank you to Scott and the team for their help.