Soufeel Jewelry Reviews 

Very happy with my order I got for my nephew thankyou so much, will definitely be ordering from you in the near future 😁

Vita helped to solve my trouble and she is so kind. Really good help me and give me a new order after my project gets problems. Thx for Vita.

The product idea is unique and unconventional
The quality is high and more than expected

i had a problem with the product but i emailed the company and the customer service was very good! they organised a replacement straight away and they were very helpful.

Very pleased with the 3 key rings I bought for Christmas as little gifts my son and his partner. They thought they were amazing with pictures of the children on.

Such a great product, brought tears to my friend! Great customer service too. I had a slight issue and they were very generous with their resolution.

Took awhile thats why i give it four stars, but was awesome when i got it.

The customer service is AMAZING! My order came with a few scratches, so I contacted them with my concern and they offered to ship a new one free of cost! This is an example of what customer service should be, and my spitify plaque is amazing.

Was really helpful, and fast!

very good experience. great parcel tracking! always with quick answers. a lot of waiting time but don't worry it's worth the wait

Great customer service, noticing that I had a duplicate order after my internet went down. They were in contact right away and cancelled the other order with a full refund. I didn’t need to do a thing. Goods came quick. Very happy. Will definitely be buying from here again.

Very happy with the product and service I received

Pedí un marco Rubik el 11 de febrero y hoy 31 de marzo siguen sin informarme, no lo recomiendo nada y si esto se alarga pondré una demanda

J'ai commandé un porte monnaie avec une photo gravé le 5 juin et je l'attend toujours ! Déjà deux fois qu'ils me trouvent l'excuse que le produit est défectueux et reporte la date! ça commence à bien faire et ça va mal se passer !

J’ai commandé un porte monnaie pour la fête des pères le 5 juin et toujours pas de nouvelles très déçu pourtant je trouvais le concept sympas..

J'ai commandé un collier pour ma fille j'ai lu la durée de livraison c'est marqué entre 5 a 7 la veille mm que j'ai passé mon c'est prélevé déjà ,j'ai envoyé de mail pour cette entreprise pour me faire un remboursement que je veux plus le collier vue la durée de traitement de mon commande et trop long mais j'ai pas de réponse quelqu'un avait le numéro de cette entreprise soufeel stp merci

worst company in the world! I placed an order of € 205 paying the extra costs to receive it before Christmas .. I have not received my articles nor an answer to my messages or my email.
On the confirmation email it was written that my package is being processed since 12 December and they had guaranteed that it would be ready before Christmas...
But it will not be like that. I'm without presents only 2 days before Christmas and I've spent my money paying you.... You are not serious and you jou are joking with me. If you are full because you've got too many orders... Don't accept other clients to take their money! want back my money

Ich habe am 6.12. eine Uhr bestellt, welche am 13.12. auch verschickt wurde. Sie sollte ein Weihnachtsgeschenk sein. Bis jetzt ist die Bestellung nicht bei mir angekommen obwohl versichert wurde das die Uhr bis Weihnachten da sein sollte.
Ich habe dafür extra mehr Porto bezahlt.
Auf meine Anfrage wo meine Bestellung jetzt sei und ob sie pünktlich da ist habe ich bis jetzt keine Antwort.
Sie Sendeverfolgung ist auf französisch und ich verstehe trotz Google nicht was es bedeutet.
.... Schade....

Ich habe ewig auf meine Bestellung gewartet. Jetzt erhalte ich meine Namenskette die ich zu Weihnachten verschenken will und die Namen sind falsch eingraviert. Aus Katja wurde Kaja.???
Ich bekomme keine Antwort über die Service Mail. Was soll das? Bitte um Hilfe!!!