SouthState Bank Reviews 

If I could give negative stars I would. Have been dealing with this bank through a trust for over 3 years and EVERY SINGLE interaction with them has been insanely ridiculous. Treated like absolute trash every time. I do not know where they source their staff but it must be the bottom of the barrel, knuckle dragger employment services. It is astonishing to me how every interaction has been rude and disrespectful. It’s crazy that companies get away with this kind of service. I have literally travelled to at least 5 different branches to avoid this kind of treatment and only thing that is consistent with them is their horrible service and demeaning behavior towards clients. I literally have anxiety every time that I have to deal with them. It’s awful and if you want to be treated like trash on a consistent basis, then bank here. I don’t think that when my Mother set up her trust before she passed from cancer, she would have wanted this to be the outcome! Absolutely not.
GOOGLE REVIEW:
SouthState Bank receives mixed reviews, with customers expressing
dissatisfaction with various aspects of their services.
Potential downsides:
• Customer Service: Several reviews mention long hold times, unhelpful staff, and difficulty resolving issues, particularly regarding account transitions from acquired banks.

Circle K Stores
Current Status: Completed
Submitted Date: 2025-03-28
Switching To: Choice Checking - xXXXX Checking)
This may take a few pay cycles to reflect on your account.
When requested a more definitive time frame, I was told they could not fine my money. They made it out as though they could not find me at last statement. I am beginning to regret ever opening account with Southstate Bank.

Dealing with this bank is like dealing with a bank in the 70's when they were doing you a favor by holding your accounts. Everything with Southstate was difficult or not possible from just talking to customer service to opening a HELOC. The HELOC i opened had hidden terms not as described by my assigned personal banker. I had to close it and demand my money back. Its a long time since I felt I needed to read the fine print. I am a retired businessman who knows his way around bank services and this bank does not have what it takes.

I was just informed by South State Bank that there’s been a data breach and that my Social Security number, account number, and other identifying information was accessed by cyber criminals. This is not so awful in this day and age given that Equifax has already exposed 145 million of us to cyber criminals; nevertheless, South State Bank has failed in the most basic of ways — by failing to protect customers’ personal financial and information, earning them a one star review.

In all fairness, I must say that they offered me “compensation“ in the way of one year of identity theft protection which is worth about $4.99 a month retail, which is really not much in the way of compensation given a data breach of this nature.

Never had a issue and was very helpful whenever I had any issues or questions.

I had a bad experience with a massive, large-market bank so I moved all of my assets to Southstate. I have been to s few of their branches across the southeast and the one in Mooresville NC is the best. The folks there know my first name and go above and beyond to make me feel like a friend instead of just another account.

They suck. Move you transactions around which only messes up your money a tiny bit but all that adds up. They charge unfair fees. Customer service SUCKS. Watch them very closely if you bank here.