This is an awesome website but unfortunately I realised its too costly for me. I have tried cancelling according to the guidelines, but nothing seems to work for me as an individual. I am not on a T... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
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Lees wat reviewers zeggen
It took over my regular Mac mail client where I have good control over scanning and deleting eamils esaily and quickly. Each email deletion took 3 or 4 mouse clicks whereas on my regular email I could... Toon meer
Bedrijf heeft geantwoord
Have been a user for about six months and upgraded to paid version. Recently the android app has stopped working and I was asked by support to uninstall and reinstall to solve problem. I've done... Toon meer
Bedrijf heeft geantwoord
Spike is an amazing team communication platform. It combines email, group chat, video calls, and notes - in one seamless app. But best of all - it turns boring-old emails into a chat-like experienc... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Spike
Geschreven door het bedrijf
Spike is a conversational and collaborative email application that turns legacy email into a synchronous chat-like experience, adding tasks, collaborative notes and multimedia to create a single feed for all of your work.
Contactgegevens
Verenigde Staten
- chat@spikenow.com
- spikenow.com
3,2
Gemiddeld
180 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 58% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I’m using this email for my business my…
I’m using this email for my business and I work has a cryptocurrency exchange of bitcoin.
3 juli 2023
Review zonder uitnodiging
Antwoord van Spike
Thank you so much for your encouraging star ratings, Eric!🙂If we can ever help with any technical issues, feel free to message us at chat@spikenow.com
Email as it should be
Spike has made my multiple email accounts so much easier to manage and the chat-style email makes following a conversation so much easier.
The support has also been amazing.
10 mei 2023
Review zonder uitnodiging
Antwoord van Spike
Thanks for taking the time to leave this review, Martin! 😎 We're glad you are finally able to enjoy email -- that's exactly what we're after! Spike is awesome on its own, but have you used it with friends and colleagues? You'll get all the real-time benefits. Check it out and if you ever need help with anything, we're here --> chat@spikenow.com
Bonne application de communication.
Bonne application de communication.
J'ai seulement eu un souci de piratage sur mon téléphone, et une intrusion destructrice dans Spike. Est-ce qu'il est possible d'améliorer la sécurité de l'application ? Seul petit point faible pour mon utilisation
7 mei 2023
Review zonder uitnodiging
Antwoord van Spike
Hi Edward, I'm sorry to hear that.
Please send over the following details so we can take further action to our email at chat@spikenow.com:
- The email address of the abuser
- Proof of the fraudulent activity used through Spike
Please also note that any action we take cannot impact the core functionality of an email account. Users who are blocked by Spike will still be able to send and receive emails from their email providers.
Looking forward to your updates
Antwoord van Spike
We're glad you're enjoying Spike's powerful inbox and conversational email client, Alvaro. If you ever need assistance, we're here: chat@spikenow.com🤩
Someone hacked my account please give…
Someone hacked my account please give me my account back
Thank you
Jennifer Slavent Brooks
8 april 2023
Review zonder uitnodiging
Antwoord van Spike
Thanks for the feedback Jennifer! We'd like to better understand your statement regarding the experience you have. Can you please drop us a message at chat@spikenow.com with more details with the subject line ‘Jennifer - Trustpilot’ so we can recognize you?? Looking forward to your update 😊
The Mininal Ui
The Mininal Ui
Dark Theme
The Font
The Smooth Scroll
And So
Made Spike Amazing 🤩🤩
7 april 2023
Review zonder uitnodiging
Antwoord van Spike
We're glad you're enjoying Spike's powerful inbox and conversational email client, Chaitanya. If you ever need assistance, we're here: chat@spikenow.com🤩
Spike Is An Awesome Tool!
Spike is an awesome tool, it turns emails into something more readable and fun. I have tried many other similar services but nothing is as good as this one! If you manage multiple emails and want to have a smart solution to reply to all your emails spike is perfect!
3 april 2023
Review zonder uitnodiging
Antwoord van Spike
Thanks so much for your feedback, Marco! We're so glad that you love Spike email client!😎 That's music to our ears! If you ever need any assistance, we're here: chat@spikenow.com
One of the best mail tools
Very simple interface, and very useful tools for daily to-dos.
31 maart 2023
Review zonder uitnodiging
Antwoord van Spike
You got it, Kenan! Spike is all about helping you clear out the clutter in your Inbox faster and making the way you email so much more efficient. Keep enjoying! If you ever need any technical assistance, we're here: chat@spikenow.com😎
Very good mailing app with good features
Hi, I'm Marcel from Switzerland. I had a mail chat with someode and the other person had the remark "over spike", then I was curious about and downloaded spike to my laptop and my mobile. The app design is very user friendly and the common inbox is a good idea. I also like that I can make video chat with spike. Thank you, spike team. GreetX from Switzerland
Marcel
19 maart 2023
Review zonder uitnodiging
Antwoord van Spike
Thanks for your love, Marcel😎. Spike's conversational style of email makes professional communication a breeze. If we can ever help with anything, feel free to message us at chat@spikenow.com or follow us on @SpikenowHQ on Twitter for updates and great tips
One-Stop Centre for Effective Engagement
The engagement age has inspired a new way of experiencing emails with Spike and the conversational approach hit solid gold in adoption and work efficiency.
I have been sing spike for years now and it has become part of our corporate structure and governance. It remains an effective tool for utilitarians and a one stop centre for immersive engagement. Easy 5 sparkling Stars!
13 maart 2023
Review zonder uitnodiging
Antwoord van Spike
Thank you for the kind words, Segalink! We're glad you're loving Spike app and all of the productivity tools it offers🤩If we can ever help with anything, feel free to message us at chat@spikenow.com
You have not given up on me yet
You have not given up on me yet, in-spite of all of my mistakes, and I sincerely appreciate that. All I ask is, please do not give up on me, because I am doing my best to learn how things are done here as soon as humanly possible. I am ever so thankful just to be here.
9 maart 2023
Review zonder uitnodiging
Antwoord van Spike
Thanks so much for your feedback, Pat! We're so glad that you love the Spike email client!😎 That's music to our ears! If you ever need any assistance, we're here: chat@spikenow.com
Spike is amazing!
Spike is great! When I couldn't figure something out, I messaged them and they told me what to do right away! Spike always sends messages and isn't like gmail where it takes a long time! I would consider having spike! Spike is an awesome tool, it turns emails into something more readable and fun. I have tried many other similar services but nothing is as good as this one! If you manage multiple emails and want to have a smart solution to reply to all your emails spike is perfect!
6 maart 2023
Review zonder uitnodiging
Antwoord van Spike
We're glad you're enjoying Spike's powerful inbox and conversational email client, Ximena. If you ever need assistance, we're here: chat@spikenow.com🤩
Antwoord van Spike
Hi David, thanks for leaving a review. Would you please send our team a message to chat@spikenow.com and let us know what you're experiencing, which email address you're trying to connect to, and which device you're on? We'll be happy to help you get connected.😊
The product is confusing when managing…
The product is confusing when managing multiple mailboxes. It's a different approach over email but not the right one.
Also, I had to subscribe for one month to add more mailboxes, but the refund policy only covers annual billing, which was not clear in the subscribe section.
3 februari 2023
Review zonder uitnodiging
Antwoord van Spike
Thank you for your honest and candid review, Pedro. We would love to help you get started with Spike, so please send us an email at pro@spikenow.com so we can set up a 1on1 meeting for you with one of our Customer Success Managers. Finally, if our refund policy wasn't clear to you, you can find this information on our robust Help Center: https://www.spikenow.com/help/pricing/#Refund-Policy.
Have a great rest of your weekend
Hii bro good afternoon please find…
Hii bro good afternoon please find attached
26 januari 2023
Review zonder uitnodiging
Antwoord van Spike
🥳 Keep enjoying Spike, Hkhan! If we can ever help with anything, feel free to message us at chat@spikenow.com or follow us on @SpikenowHQ on Twitter for updates and great tips
Hey do you keep disconnecting my…
Hey why do you keep disengaging my account?!! My boyfriend uses this App, and to help me got me set up from New York. For the past two days, it's worked. Now but it doesn't? Why do you keep turning me off my account?
21 januari 2023
Review zonder uitnodiging
Antwoord van Spike
Thanks for the feedback Vernetta! We'd like to better understand your statement regarding the experience you have. Can you please drop us a message at chat@spikenow.com with more details and a video if possible with the subject line ‘Vernetta-Trustpilot’ so we can recognize you?? Looking forward to your update 😊
it's just stopped working but I have a way forward
Have been a user for about six months and upgraded to paid version. Recently the android app has stopped working and I was asked by support to uninstall and reinstall to solve problem. I've done that three times and it just stops working every time.
I don't have time to sort out the problem so I've just stopped using the app.
Update - Liran contacted me and although the issue isn't yet resolved I do have confidence it will get better. Looking forward to getting back to all working soon....
6 januari 2023
Review zonder uitnodiging
Antwoord van Spike
Hi Stuart, we are sorry that your Spike experience was not according to your expectations. Thank you for updating your honest review. Our team is constantly working on making Spike better and we appreciate you staying with us. If you have any further questions, you know where to find us at pro@spikenow.com.
Easy and simple
Easy and simple helpful and I just it not like the other way.
23 december 2022
Review zonder uitnodiging
Antwoord van Spike
Hi Delinda, thanks for your support and review. If you like the app, would you mind giving us a 5 stars rating? If you have any suggestions or specific questions, please let us know at chat@spikenow.com 😎
Antwoord van Spike
🥳 Keep enjoying Spike, Gönül! If we can ever help with anything, feel free to message us at chat@spikenow.com or follow us on @SpikenowHQ on Twitter for updates and great tips
Spike DOESNT WORK on Android 13 and Support is TERRIBLE
Spike cannot download any new emails on Android 13. I reported it and worked with customer service for a whole week and they reset my account and it still didn't work, and then when I emailed again to tell them it didn't work, their support had lost all of our previous correspondence and said they had to start all over. And still Spike doesn't work on my Android 13. Very disappointing as a paying customer for the past 2 years. HORRIBLE support experience.
12 december 2022
Review zonder uitnodiging
Antwoord van Spike
Hi Dan, we are sorry that you felt disappointed with your latest interaction with Spike. From reviewing your case, we can see that our support team replied to you promptly and none of the correspondence was lost during the duration of your inquiry. You were also issued a partial refund for any technical issues that you faced. Our support team is always available to assist with solving issues, please don't hesitate to reach us at chat@spikenow.com.
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