The personalised gift box containing wine x 2 was lovely and dispatched to courier very quickly. Only issue was DPD changing date without much notice. Not leaving with neighbour. Then reverted back t... Toon meer
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Lees wat reviewers zeggen
Once again I can always count on SpiritSmith to go above and beyond to make sure the gifts I buy are amazing and presented in such a way the my friends get the absolute wow factor. The team at sp... Toon meer
Bedrijf heeft geantwoord
We are in love with our thank you gifts from Spirit Smiths! All our previous clients & customers recieve a lovely gift set where they can choose 5 different options such as 'something for home... Toon meer
Bedrijf heeft geantwoord
Have happily asked Philippa to look after customers, family and friends over the past few years - without doubt my go to gifting people. Philippa takes time to understand your needs, makes suggestio... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Searching for something special? Look no further. Our beautiful personalised hampers & curated gift sets are the perfect gift for anyone in your life – including you! Whether you’re looking for a personalised gin gift set for her, filled with delights and the finest small batch bottle of gin, or a whiskey gift set for him, containing everything he will need to make that glass of whiskey in the evening just perfect, we have something for every possible person and for any occasion. We all have our favourite tipples and our favourite places to drink them. We enjoy them not just for the taste, but how they look and feel and because they provide an ambience, or social setting that makes us feel that ‘this is our place’ and we feel welcome. SpiritSmith aims to bring a gift to our customers and their loved ones which brings a bit of that ambience and social atmosphere home. As a busy family run business, we know the importance of having a network of great people around us, providing support, love and friendship. Lets be honest, as family life doesn’t always give us the chance to get out to our favourite places as much as we might like, more and more we are inviting our network of people to enjoy a drink with us at home. and here arrived SpiritSmith! Make them feel truly special today and gift them something personal. Send your message with a bottle…
Contactgegevens
16 Deardengate, BB4 5QJ, Haslingden, Verenigd Koninkrijk
- +44 (0)333 090 8769
- joanna@spiritsmith.co.uk
- spiritsmith.co.uk
4,8
Uitstekend
216 reviews
Zo gebruikt dit bedrijf Trustpilot
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I ordered a hamper as a 50th gift for…
I ordered a hamper as a 50th gift for our cousin and he was delighted with it. The customer service was great from the team and the product arrived earlier than I had thought it would.
I would thoroughly recommend this small business.
6 maart 2023
Review zonder uitnodiging
Antwoord van SpiritSmith - Personalised Gifts
Hi Louise,
Thank you for taking the time to leave us a review, as a small business every review we receive means so much to us. Great to hear that you would recommend us! Thank you for choosing to shop small with SpiritSmith.
Kind regards,
Laura
Antwoord van SpiritSmith - Personalised Gifts
Hi Richard,
Thank you so much for leaving us a review. As a small business every review we receive means the world to us, thank you for choosing to shop small with SpiritSmith.
Kind regards,
Laura
Easy to contact resolution focussed
5 maart 2023
Antwoord van SpiritSmith - Personalised Gifts
Hi Joanne,
Thank you for choosing to shop small with SpiritSmith, every review we receive means so much to us.
Kind regards,
Laura
Would use again for special gift
Quick deliver, great communication and lovely personalised gift
14 maart 2023
Review zonder uitnodiging
Antwoord van SpiritSmith - Personalised Gifts
Hi Ali,
Thank you for taking the time to leave us a review, as a small business every review we receive means so much. Pleased to hear that you are happy with your gift.
Kind regards,
Laura
Brilliant company, great service
10 maart 2023
Review zonder uitnodiging
Antwoord van SpiritSmith - Personalised Gifts
Hi Andy,
Thank you for taking the time to leave us a review, as a small business every review we receive means so much to us. Pleased to hear you are happy with your experience.
Kind regards,
Laura
Perfect gift
The website was great, very easy to navigate. We ordered as a gift. Delivery on time, presentation wonderful. Our friend loved it.
6 maart 2023
Antwoord van SpiritSmith - Personalised Gifts
Hi Brian,
Thank you for taking the time to leave us a review, every review we receive means so much to us as a small business. It's great to hear the positive feedback with regards to our website navigation. Pleased to hear that your friend loved his gift!
Kind regards,
Laura
Great service
The ladies at Spiritsmith were so helpful. The quality of the gifts is excellent. Would highly recommend
4 maart 2023
Review zonder uitnodiging
Antwoord van SpiritSmith - Personalised Gifts
Hi Maureen,
Thank you so much for taking the time to leave us a review, as a small business this means the world to us. Great to hear that you are pleased with your gift ordered! Thank you for choosing to shop small with SpiritSmith.
Kind regards,
Laura
Opted to click and collect
Opted to click and collect, very quick to respond, received a call to confirm collection, super efficient, accommodating, friendly and helpful. Beautifully presented, unique gift. Wouldn’t hesitate in recommending and will definitely order again.
27 februari 2023
Antwoord van SpiritSmith - Personalised Gifts
Hi Donna,
Thank you so much for taking the time to leave us a review and for shopping small with us. It's great to hear that you are happy with the service received and will shop with us again. We hope your recipient loved their gift!
Kind regards,
Laura
Lovely presentation box and beautifully…
Lovely presentation box and beautifully packaged.
3 maart 2023
Antwoord van SpiritSmith - Personalised Gifts
Hi Denise, Thank you so much for taking the time to leave us a review! So pleased to hear that you were pleased with your gift and how it was presented.
Very well priced and quick delivery
Very well priced and quick delivery. Retirement present that I’m sure will be well received (by a gin drinker)!
27 februari 2023
Antwoord van SpiritSmith - Personalised Gifts
Hi Sara,
Thank you so much for taking the time to leave us a review, so pleased to hear that you were happy with your gift. We hope your recipient loved their gift!
Personalised hamper experience
1st class service from start to finish. Would highly recommend.
16 februari 2023
Review zonder uitnodiging
Antwoord van SpiritSmith - Personalised Gifts
Thank you so much for taking the time to leave us a review, pleased to hear that you had a great experience and would recommend us. We hope your recipient loved their gift!
service that made a difference
I bought a gin set for a 40th birthday gift and unfortunately the gift box arrived slightly damaged which I appreciate would like have happened in transit. However I contact Spiritsmith with a photo of the damage and the service was fantastic. I got a response in minutes with a solution of how they would send a new box which arrived the next day. It felt like they really cared about putting the issue right.
20 februari 2023
Review zonder uitnodiging
Antwoord van SpiritSmith - Personalised Gifts
Andrew thank you so much for taking the time to leave us a review. We do want all our customers to be delighted with their gifts, not just like them. It's awful when things arrive and they are not up to scratch. So glad we could get this resolved for you in time for the occasion you needed it for. Thanks again Andrew, reviews really do make a huge difference to our small business from all at Team SpiritSmith
Absolutely top class.
This is an absolutely fantastic present for any vodka lover. My present recipient actually screamed....with delight.
16 februari 2023
Antwoord van SpiritSmith - Personalised Gifts
This review has completely made our day here at SpiritSmith! Thank you so much for taking the time to let us know your recipient loved their gift. Cheshire cat grins all over the place here
3rd time ordering in a matter of days
3rd time ordering in a matter of days, could not be happier with how it went. Pippa in their office was really helpful and sorted my query with no issues.
12 februari 2023
Antwoord van SpiritSmith - Personalised Gifts
Gordon, thank you so much for your review. You taking the time to do this really means the world to us. Thank you for being such a wonderful customer to our small business :) Pippa
The loveliest gift ideas
What a great idea for a gift with some lovely extra touches which make it really special! I got a valentines set for my partner and the little love heart chocolates & fairy lights really made the gift perfect! Such great customer service too, couldn’t recommend enough!
17 februari 2023
Antwoord van SpiritSmith - Personalised Gifts
Thank you so much for your review Megan. So happy that you and your partner enjoyed the extra touches, that is our ultimate goal here at SpiritSmith. We hope you had a gorgeous Valentine's Day
Perfect gift for someone we did not know what to buy
We really did not know why to buy for my cousin's husband's 50th birthday - I found this site as they do nice drinks hampers and it was perfect and he really was pleased to receive it and said it had a nice range of items contained within. His words "I absolutely love it".
I would especially like to mention Laura McCann who was really helpful to me when ordering this gift and did not mind me emailing her on more than one occasion - she was extremely courteous and helpful so thank you so much Laura!
20 februari 2023
Antwoord van SpiritSmith - Personalised Gifts
Thank you so much for taking the time to leave us a review, and especially to single out our lovely Laura who works so hard behind the scenes. We are thrilled your cousin's husband enjoyed his gift - music to our ears. You've made our day with this review - Pippa (Owner & Founder)
Bought for my brothers 30th
Bought for my brothers 30th. Beautifully presented and good quality. Will definitely buy again.
17 februari 2023
Antwoord van SpiritSmith - Personalised Gifts
Thank you for the review Sam. We are so pleased you are happy with your gift and are so thankful you took the time to come back and tell us about it. Reviews have such a huge impact on small business and you taking the time to leave a review helps us to grow. Thank you from Team SpiritSmith
Easy to order with a good choice of…
Easy to order with a good choice of products. Hamper arrived quickly. Recipient loved it.
9 februari 2023
Antwoord van SpiritSmith - Personalised Gifts
Love to hear this!! Thank you so much for taking the time to leave us a review, we read out every review to the team and it really does help us to learn and grow. Thanks again
Fantastic customer service and a…
Fantastic customer service and a sensational product. Highly recommend and will certainly use again
17 februari 2023
Review zonder uitnodiging
Antwoord van SpiritSmith - Personalised Gifts
Thank you so much for taking the time to leave us a review, we read out every review to the team and in particular, your review is lovely to feedback to customer service. Thanks for being a fabulous customer to a small business - with love from team SpiritSmith
I have been trying to call & no answer
I have been trying to call & no answer
I placed an order with an incorrect email & re sent an email to confirm my order but no response
I am getting worried
I managed to resolve this & have been so helpful. So thank you for managing this with such great customer care
I have now reviewed my parcel and was very happy with it.
15 februari 2023
Review zonder uitnodiging
Antwoord van SpiritSmith - Personalised Gifts
Hi Zoe,
Thank you so much for taking the time to leave us a review. As a small team, we send our apologies for the issues you initially experienced. Pleased to hear that Joanna resolved this for you as quickly as possible. Thank you for choosing to shop small with us, we are ever so grateful. We hope your recipient loved their gift.
Kind regards,
Laura
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