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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Just got my gymnastics mat from this company and it arrived sooner than I expected good condition and same color as I ordered

Beoordeeld met 5 van de 5 sterren

Highly recommend SportZone for your sporting needs. Friendly, efficient and trustworthy! I purchased a SUP for Christmas and unfortunately, a strap broke after the second use. James B at SportZone was... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I ordered some outdoor gear and the whole process was straightforward. The item feels well made and matches the description on the website. Setup was simple and it’s been working great so far. Overall... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

The order process was very simple and easy. The delivery was quite a slow process and the courier didn't update the tracking very often, the Chainsaw I bought took 2 weeks to arrive, and I guess tha... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Sportwinkel
  2. Kampeerwinkel
  3. Elektronicawinkel
  4. Woonwinkel
  5. Gereedschapwinkel
  6. Wintersportwinkel

Geschreven door het bedrijf

Sportzone.co.nz is a trusted New Zealand-based online retailer, proudly founded in 2023. We specialise in offering a wide range of affordable, high-quality products including sports equipment, camping gear, power tools, home appliances, and recovery and wellness items. Our mission is to make everyday life easier, more active, and more enjoyable by giving Kiwi customers access to top-rated products at great prices. Whether you're an athlete looking for gear to elevate your performance, a weekend camper in need of reliable outdoor equipment, a tradie or DIY enthusiast seeking durable tools, or a household shopper searching for appliances and wellness essentials, SportZone has you covered. All our products are carefully selected to meet high standards of quality, functionality, and value. We’re more than just an online store. At SportZone, customer satisfaction is at the heart of everything we do. That’s why we offer fast, reliable shipping across New Zealand and Australia, responsive customer support—even after hours—and an easy, secure online shopping experience. When you shop at Sportzone.co.nz, you're not just buying a product—you’re investing in quality and reliability from a company you can trust. Join the growing number of happy customers who have made SportZone their go-to destination for sports, lifestyle, and everyday essentials.


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

78 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 3 van de 5 sterren

LOJA Legal

LOJA Legal, prefiro comprar em lojas mais baratas, porém tem uma promoçoes legais

19 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I ordered some outdoor gear and the…

I ordered some outdoor gear and the whole process was straightforward. The item feels well made and matches the description on the website. Setup was simple and it’s been working great so far. Overall a really positive experience.

11 maart 2026
Logo SportZone

Antwoord van SportZone

Hi Zayden

Thank you for your great feedback — we really appreciate you taking the time to share your experience.

We’re pleased to hear the process was straightforward and that the product met your expectations in both quality and ease of setup. It’s great to know everything is working well for you.

Thanks again for your support.

Kind regards,
The SportZone Team

Beoordeeld met 1 van de 5 sterren

WATER PUMP MODULES MISSING

I ordered 2 x pumps with control module to have automatic on / off and to control the pressure. I received 2 x pumps that do NOT have the control module so are useless to me.
Both these pumps were shipped from Australia.

I am awaiting a response but nothing so far.
Not happy at all

After a while I heard from Sportzone and the 2 modules were shipped separately and NZ Post delivered them to somebody else. Between Sportzone & myself eventually the modules were delivered a week later. All up and running now and very happy.

11 maart 2026
Review zonder uitnodiging
Logo SportZone

Antwoord van SportZone

Hi Simon

Thank you for bringing this to our attention, and we’re very sorry for the confusion caused.

The pumps and the control modules are shipped in separate parcels to reduce the risk of damage during transit. As a result, the order is sent in four individual boxes (two pumps and two control units). We have now checked this for you, and all parcels have been delivered and confirmed with you directly.

We completely understand how this would have been frustrating when the first items arrived without the controllers, and we sincerely apologise for the misunderstanding. If there is anything further you would like us to clarify or assist with, please feel free to contact us — we’re always happy to help.

Kind regards,
SportZone Team

Beoordeeld met 5 van de 5 sterren

Great quality and smooth experience

Order some training gear from sportzone and everything arrived in perfect condition. Quality feels solid and the sizing was accurate.

4 maart 2026
Logo SportZone

Antwoord van SportZone

Thank you for your feedback — we’re really pleased to hear everything arrived in perfect condition and that you’re happy with the quality and sizing.

We appreciate your support and are glad you had a smooth experience with us.

Kind regards,
The SportZone Team

Beoordeeld met 5 van de 5 sterren

I have just received the Giantz 20”…

I have just received the Giantz 20” 62cc which I ordered because I had bought a Giantz 24” 62cc last year which I was very pleased with how it worked. The only problem with it is it didn’t come with the Spikes for hooking into a log and I’m hoping to be able to find one somewhere that will fit.
I am extremely happy with both of the saw’s except the 20” one would be better with a 3/8” pitch chain because it has plenty of power to run the little bit bigger chain.
Thank You
Graham Fausett
NZ

24 februari 2026
Review zonder uitnodiging
Logo SportZone

Antwoord van SportZone

Thank you Graham for your detailed feedback — we really appreciate you sharing your experience.

We’re pleased to hear you’re happy with both of your Giantz chainsaws and that they’re performing well. Regarding the spikes (bumper dogs), we can certainly look into suitable options for you — feel free to reach out and we’ll do our best to assist.

We also appreciate your insight on the chain size — that’s very valuable feedback and helpful for both us and other customers.

Thanks again for your support.

Kind regards,
The SportZone Team

Beoordeeld met 1 van de 5 sterren

Everything went wrong

Everything went wrong. My item never showed up. I emailed, I rang and left messages and I never got an answer. After a few weeks I emailed again and I finally got a reply. I was told my item had been dispatched and then returned back to sport zone!!!! I had to beg for information on what to do next. Crap service. Crap company. I’d never buy from you again. You need to step up and when a customer reaches out to you , you need to respond.

10 januari 2026
Review zonder uitnodiging
Logo SportZone

Antwoord van SportZone

Hi Shelley

We sincerely apologise for the frustration caused. Unfortunately, this was due to a courier mix-up. The parcel was dispatched, but incorrectly returned to us by the courier. As soon as we received it back, we re-sent it immediately, and it was delivered to you on February 2nd.

We’re also sorry our communication did not meet expectations — we are reviewing this to ensure it doesn’t happen again.

Kind regards,
SportZone Team

Beoordeeld met 4 van de 5 sterren

A Bit of an Effort...But Worth it

The order process was very simple and easy.
The delivery was quite a slow process and the courier didn't update the tracking very often, the Chainsaw I bought took 2 weeks to arrive, and I guess that's not too bad.
The saw was simple to put together, but the saw wouldn't start , but I persevered and finally after a lot of mucking around and setting the gap on the sparkplug to the correct gap, it fired and the OMG what a beast!!! I cut through the logs I had to cut up like a hot knife through butter, I am totally pleased with my Giantz saw. I do recommend you check the spark plug is sparking before you do anything else.

13 februari 2026
Review zonder uitnodiging
Logo SportZone

Antwoord van SportZone

Thank you for your detailed feedback — we really appreciate you sharing your experience.

We’re glad to hear the ordering process was smooth and that the chainsaw is performing so well once up and running. We do apologise for the delivery delay and limited tracking updates, and we appreciate your patience throughout.

Your tip regarding the spark plug is very helpful and will no doubt assist other customers too — thank you for including that.

If you ever need any assistance in the future, we’re always here to help.

Kind regards,
The SportZone Team

Beoordeeld met 5 van de 5 sterren

Happy with my purchase

I ordered this mirror from SportZone and the whole process went smoothly. Delivery was fast and the mirror arrived well packed. The lights are bright and even, and the bluetooth feature works fine. It looks good and feels solid. I am satisfied with this purchase.

1 februari 2026
Review zonder uitnodiging
Logo SportZone

Antwoord van SportZone

Hi Taylor

Thank you for your kind feedback — we really appreciate you taking the time to share your experience.

We’re pleased to hear the mirror arrived quickly, well packaged, and that you’re happy with both the lighting and Bluetooth features. It’s great to know it’s living up to expectations.

If there’s ever anything else we can assist with, we’re always here to help.

Kind regards,
SportZone Team

Beoordeeld met 4 van de 5 sterren

Goods sent from Australia, not nz

Didn't realize that it's a Australian company, even though it's got .nz.....thought i was buying from new Zealand, took 9 days to arrive,,

28 januari 2026
Logo SportZone

Antwoord van SportZone

Hi Tom

Thank you for your feedback.

We aim to dispatch as many orders as possible from New Zealand, however, depending on stock availability at the time of purchase, some items may be shipped from our Melbourne warehouse. When this occurs, delivery can take a little longer due to courier transit times.

We appreciate your understanding and will continue working to improve how clearly this information is communicated. If you have any questions about delivery locations or timeframes in the future, please feel free to contact us — we’re always happy to help.

Kind regards,
SportZone Team

Beoordeeld met 5 van de 5 sterren

Floor stand reading lamp.

Purchased a very nice floor/reading lamp. It’s perfect for what I wanted. Easy to assemble, sturdy construction, should last a lifetime. Gives a really good light for reading under.
I received it within a week, pretty pleased with that. Well done.

15 januari 2026
Review zonder uitnodiging
Logo SportZone

Antwoord van SportZone

Hi Jeffrey

Thank you very much for your detailed and positive review.

We’re delighted to hear that the floor lamp was easy to assemble, sturdy, and provides excellent lighting for reading — it’s great to know it met your expectations. We’re also pleased that delivery was quick and hassle-free.

Thank you for choosing SportZone and for your support. We look forward to serving you again in the future.

Kind regards,
SportZone Team

Beoordeeld met 1 van de 5 sterren

I would give zero stars if I could

I would give zero stars if I could. The item was not sent from NZ but Australia and 15 days still not arrived nor anything has changed in tracking details (sender is preparing the parcel). I send a number of emails and messages and all I got is " the parcel was sent and we will make an inquiry". Not sure who screwed it up the post or shop but I am not happy at all and I am requesting the refund. I will never purchase anything from this shop again.

22 januari 2026
Review zonder uitnodiging
Logo SportZone

Antwoord van SportZone

Hi Hara

Thank you for your feedback — we appreciate you taking the time to share your experience.

For transparency, we aim to dispatch orders from within New Zealand (Auckland or Christchurch) wherever stock is available. However, in cases where local stock is low or unavailable, items may be shipped from our Australian warehouse. This can add approximately 1–2 additional working days to delivery time.

We always work to ensure orders are dispatched as quickly as possible and appreciate your understanding when stock availability requires this adjustment.

If you ever have any questions regarding shipping or delivery timeframes, please don’t hesitate to reach out — we’re always happy to assist.

Kind regards,
The SportZone Team

Beoordeeld met 5 van de 5 sterren

Very efficient

Very efficient, good communication

27 januari 2026
Logo SportZone

Antwoord van SportZone

Hi Lynne

Thank you for your kind feedback — we really appreciate it.

We’re pleased to hear you found the process efficient and communication clear, as that’s something we always aim to deliver.

Thanks again for your support.

Kind regards,
The SportZone Team

Beoordeeld met 1 van de 5 sterren

Im Not Happy

I’m not happy that I ordered this airbed from them. I thought it would be coming from an Auckland warehouse and I asked specifically if it gets shipped from Auckland. They wouldn’t answer my question with a straight answer and then I get the tracking number for it and find out it’s coming from Australia. I feel deceived and now I don’t want the airbed as it won’t be here when I need it. Just be straight up with your delivery dates, this is deceiving.

27 januari 2026
Logo SportZone

Antwoord van SportZone

Hi Jane

Thank you for your feedback, apologies for any miss understanding.

To clarify, we ship orders from Auckland, Christchurch, or Melbourne, depending on stock availability at the time the order is placed. We understand how important delivery timelines are and apologise if this was not communicated as clearly as it should have been.

According to the tracking information, your order was successfully delivered on 3 February. We’re sorry for any misunderstanding regarding the dispatch location and appreciate you bringing this to our attention so we can improve how we communicate this in the future.

If you’d like to discuss this further or need any assistance, please feel free to contact us directly — we’re always happy to help.

Kind regards,
SportZone Team

Beoordeeld met 5 van de 5 sterren

Highly recommend SportZone

Highly recommend SportZone for your sporting needs. Friendly, efficient and trustworthy! I purchased a SUP for Christmas and unfortunately, a strap broke after the second use. James B at SportZone was apologetic and acted quickly to remedy the situation by sending me a replacement SUP. Now, that is customer service! Well done SportZone! You have a great team! Definitely going to be shopping with you again!

22 januari 2026
Review zonder uitnodiging
Logo SportZone

Antwoord van SportZone

Hi Michael

Thank you so much for your kind words and for taking the time to share your experience.

We’re really pleased to hear that you were happy with how the situation was handled and that we were able to resolve the issue quickly for you. Customer satisfaction is very important to us, and feedback like this means a lot to the whole team.

We truly appreciate your support and look forward to serving you again in the future.

Kind regards,
SportZone Team

Beoordeeld met 5 van de 5 sterren

Easy to set up and use

Tent was simple to assemble and worked fine during our trip. No issues.

25 januari 2026
Review zonder uitnodiging
Logo SportZone

Antwoord van SportZone

Hi Pravin

Thank you for your feedback — we’re pleased to hear the tent was easy to set up and performed well during your trip.

Great to know everything worked as expected. We appreciate your support.

Kind regards,
The SportZone Team

Beoordeeld met 5 van de 5 sterren

Great products at a great price and…

Great products at a great price and ships fast.

3 januari 2026
Review zonder uitnodiging
Logo SportZone

Antwoord van SportZone

Hi Cameron

Thank you for your feedback.

We’re glad to hear you’re happy with the products, pricing, and fast delivery. We really appreciate you taking the time to leave a review and for choosing SportZone.

Kind regards,
SportZone Team

Beoordeeld met 5 van de 5 sterren

I purchased a mini refrigerator

I purchased a mini refrigerator. . Very happy with the service, communication and delivery response.
The product is a great little item for the bedroom or car and performance is as described.
Would happily trade with SportZone again

15 december 2025
Review zonder uitnodiging
Logo SportZone

Antwoord van SportZone

Hi Graeme

Thanks for your review! We’re glad you’re happy with the mini refrigerator, our service, and delivery. We appreciate your support and look forward to serving you again.

– The SportZone Team

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