J ai reçu une selle sqlab en cadeau l assise s est affaissée et la structure carbone penché d un côté de 5mm Malgré les échanges avec le sav n ayant pas la facture je ne suis pas satisfait car aucun... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
SQLab promptly sent me their measuring tool to determine the recommended saddle width, free of charge. After trying over a dozen saddles that were either too soft (produced numbness in my package) or... Toon meer
Bedrijf heeft geantwoord
Top Produkte! Top Service! Habe Griffe und einen Sattel - Komfort 5/5 Habe zuerst Griffe und danach einen Sattel bestellt; bequem, robust und schick ;) Ich hatte ein Problem gehabt, mit dem Sat... Toon meer
Bedrijf heeft geantwoord
I bought the SQ Lab 610 infinergy for my Salsa Fargo, and it's so comfortable. I just did a 3 hour ride yesterday on forest roads, and I swear it got more comfortable as the ride went on. I g... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
SQlab is your expert for ergonomic bicycle components and accessories like bike saddle, grips, handlebars and stems. SQlab has specialised in the three contact points of the bike (Hands - Pelvis - Feet). A bicycle saddle must not only fit perfectly to both the male and female anatomy, but also correctly spread the body weight from a medical point of view. The grips must prevent numb fingers, must be easily and securely assembled and be a good fit for the hand. In particular our saddles, and our fitting process, which determines the perfect saddle width, have made us the most successful saddle manufacturer in tests of bicycle magazines. You will not only find the perfect saddle, grip, bars and other components here, but also many tips and tricks around ergonomics and how to correctly fit and adjust the SQlab-products for the three contact points. You can purchase our products at your local authorised dealer or here in our online shop. However, we highly recommend the purchase through your local authorised dealer as the face-to-face advice and particularly the sitbone measurement is a service only your brick and mortar authorised dealer can provide.
Contactgegevens
1 Northshore Dr. SE, WA 98672, White Salmon, Verenigde Staten
- +1 (509) 542-6606
- shop@sqlab-usa.com
- sqlab-usa.com
4,4
Uitstekend
602 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 66% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van SQlab USA
Sorry for the delay, Derrick, but thanks for the review!
No more numbness in the groin area.
The most comfortable saddle, I now own 3 one for each bike.
7 augustus 2024
Antwoord van SQlab USA
Glad to hear it, Paul!
Antwoord van SQlab USA
Awesome, Mark!
This order seemed to be processed…
This order seemed to be processed faster although there was a delay with FedEx which isn't your fault.
2 augustus 2024
Antwoord van SQlab USA
Thanks Jeffrey!
Antwoord van SQlab USA
Have fun out there, Michael!
Fast delivery, excellent product
I ordered the Handlebar 302 Sport 2.0 - 31.8 to see if it would address the wrist pain I had with my factory handlebars.
Delivery was fast, the handlebar is VERY well made, and my wrists didn't hurt after using it! YAY! I'm a very satisfied customer!
3 augustus 2024
Antwoord van SQlab USA
That's awesome, Jason! Thanks for the review!
I received a quick response to my issue…
I received a quick response to my issue and was able to easily file a warranty claim and get a replacement sent. No hassle just help.
12 augustus 2024
Antwoord van SQlab USA
Thanks Sean!
SQ labs saddles are great
SQ labs saddles are great! Lots of options. The saddle measurement packet is very helpful, definitely recommend ordering one before buying a saddle, 1 cm of saddle width does make a difference.
3 augustus 2024
Antwoord van SQlab USA
Thanks Jason!
The 611 saddle is exceptionally good
The 611 saddle is exceptionally good. It's comfortable, there is no troublesome pressure for men like me. SQLab makes amazing ergonomic performance-related products that are easy to love with and enjoy.
1 juli 2024
Antwoord van SQlab USA
Thank you, Tom!
Saddle does not fit the way I had…
Saddle does not fit the way I had hoped…and I missed return window by three lousy days.
29 juni 2024
Antwoord van SQlab USA
Hi Kirk, We'd be happy to extend the return period in this case! Please email us at customerservice-b2c@boards-and-more.us and we'll get you taken care of!
great product.
after trying a few saddles this one worked best. I also bought the made to fit bottle holders. great product.
30 juni 2024
Antwoord van SQlab USA
Thanks Jon!
Antwoord van SQlab USA
Happy to hear it, Matthew!
The bare minimum
My saddle was lost in the warehouse. This is a bummer, but understandable and it happens. I was frustrated because I explained that I needed the saddle fairly quickly for a bikepacking trip and I kept getting a "we've reach out to the warehouse" type of response. It seems like SQ labs outsources their US operations to "Boards and more" group, and it seems they don't have a ton of incentive to go beyond the minimum.
It's especially frustrating as I've bought quite a few SQ lab saddles in the past. There are plenty of other good saddles out there and I'll be switching because of this experience.
24 juni 2024
Antwoord van SQlab USA
Hello Craig, I am very sorry to hear you had a poor experience. Someone will reach out to you in the next 24 hours.
Im a fan
Best products in mountain biking for me. I have nerve damage in my hands and SQ inner bars and handlebars truly help me ride my best
27 juni 2024
Antwoord van SQlab USA
Great to hear, Josh!
I received my orders within a short…
I received my orders within a short time frame. Everything was intact.
26 juni 2024
Antwoord van SQlab USA
Thanks Paul!
Highly recommend this seat.
This is the only bicycle seat I've tried that actually relieves the pain in my tail bone as advertised. Its a great seat, well made and delivered quickly. Highly recommend this seat.
26 juni 2024
Antwoord van SQlab USA
Thanks Cynthia! Happy riding!
I never received a reply from customer…
I never received a reply from customer support after I lost a bolt and needed a replacement
26 juni 2024
Antwoord van SQlab USA
Hi Rhett, I'm very sorry to hear this! Someone will reach out to you in the next 24 hours.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.