Square Australia Reviews 2.104

This company is a disgrace. They took over a website server (Weeby) then after 10 years having an account square decide to remove 3 x my usual fee for my website. After now writing to them to get a refund I have spent over a year getting excuses. ‘ the system’ don’t allow a refund, promises I’d get it, then not. Well over 50 emails and now nothing. Big corporation that steal money and no one is accountable. ABSOLUTELY DISGUSTING. I will go out of my way to never use them and tell people when possibleover 50 emails over the past 12 months trying to get a refund that was promised, revoked, promised revoked..excuses without end and eventually "policy' Square can't refund money after 120 days. So they stretched it out lonfg enough for 'policy'. Square took money unsolicited from my account and as a billion dollar payments company can't refund that money...as usual big corporations with ZERO accountability for the liitle guy..Unlucky for me..and I'm not the only one judging by feedback from others...

Square Australia is an excellent business to deal with, always friendly and professional. No question is ever ignored and is always answered in a timely manner.

Easy to Set up and keep loaded, Payments processed Quickly and in a timely manner.

Square has been the best for sports clubs, market goers, etc. many many people now have/use this awesome piece of technology.

It's a must & its instant

I use app. A few clicks I got paid. Easy. I don’t know why I purchased the square unit as I only use app. But I am happy with the setup of using app. Recommend it.

Easy, once you get your head around it. Pretty fast to set up, and once set up, you are off and running. I set up the night before a big market I was having a Honey stall at, easily able to take card payments the next morning.

This little machine has changed my life and not made me feel stupid. The images accompanying the product description are amazing and sooooo simple

Easy to set up, use, and competent support. Has now been 12 months and very happy with our experience.

Everything with Sq is great. The best to deal with

It’s easy to use

Square reader is easy to use and is easy to set up. It's very help tool, even for my some little craft businesses.

Square has helped my small business to process payments much easier! To allow guests to pay directly with a tap on ours phones is just a breeze! Using it for 2 years now!

Just used Square for the first time. I haven’t seen any increasing number of people using it at market stalls, so decided to look into it. It was affordable and is very portable offering convenience to people who want to pay by a cashless option. Settings are good eg you can automatically add any fees to payments. It is very easy to use and email communication from square is excellent.

Good and easy use

Square was super easy to set up and navigate - I was able to get the details to my customer and get a payment straightaway. My customer even had awesome feedback about the ease of being able to pay - she loved the fact that the process allowed her to scan her card so she didn't have to worry about entering her numbers incorrectly. Thank you for making this an easy process for both myself and my customers!!

I had been wrestling with the Square website integration for months thinking I was doing something wrong but it turned out to be a broken link within Square’s back end.
After sending a an email to their support team listing all the actions that I had attempted to rectify the situation, I received a reply the next day asking for some further information and Square were able to rectify the problem within the next 24 hours. I now have a functioning website.
I was very impressed with the quick response to my original email and the rectification of the problem within a day or so given the Int’l time frame.

I have used Square before, prior to the acceptance of NfP's being able to set up there own account and ran some NfP's under my business account as locations. Back then It was hard to navigate and the set up took longer. This time it was so easy and we were operational within about half an hour.
We needed POS facilities without all the hardware and/or third party options. I have set up a Square POS terminal and have always loved the continuity from Mobile phone to the POS terminal and now the handheld - this has made the accounting for our Lions cake sales and Shopping centre wrapping so much easier and Day end reporting and balancing is done in 5 minutes.
Loved it before now I am over the moon with the new hardware (we move around a bit so need to be mobile) and the functionality at the back end is just perfect

Because you seem to want to listen to us and try and help and support your people who use this product