Stagecoach Bus Reviews 

The worst bus service in Kent especially in my area, constantly late and has been this way for years, since covid it's never returned to the same service it once was, your literally csnt rely on this public transport mainly the number 8 and 8A abysmal service and timing, sometimes waiting up to 20 to 30 mins, some dont even show up or pass you by not stopping, when look on the app every bus is late every day pretty much for the last 4 years or so, they can be late and then can't even show up at the late time and even more late it's highly frustrating and a unreliable service, it's made me late to appointments and so much as even being kick off my dentist list due to being late and had to fight to get back in it, your always having to travel out earlier than need to, even then them buses are late, it's a dreadful service and below par for public transport which personally I have to rely on daily pretty much. The constant late buses and missing appointments does effects my mental health being autistic and having a number of conditions on the spectrum which it effects with me, I have made many complaints over the years and nothing has changed if anything it's worse when will stagecoach do somthing to combat this constant issue, it's not acceptable by any standard and excuses why have run dry with me, the amount of time I waste daily on late buses and hanging around waiting is a joke if you add it all up it would amount to weeks even months of wasted time whcih you are never compensated for in any way it's a joke of a service and if I had the choice of another company to use id switch in a heartbeat it's just a shame there isn't another company running buses like they do down south West where one is more superior to stagecoach.
It's not fair customers have to endure such a unreliable service and some have their mental health effected by it or even worse so much time wasted due to it.
The amount of not in seevife buses that pass you during this time of late buses too is a joke and an insult to people already waiting constantly on late buses.

Stagecoach Unreliability Along With The Your Continuous Bus Delays, Cancellations,,And Driver Attitudes And Terrible Customer Services Don't Even Deserve A Single Star, And Personally I Would Take Away The Stagecoach Contract Altogether And Give Back To Public Ownership

0/5

Question: Is it because this 'service' (which is supposed to be operating under 'free market economics') has no competition (!) on it's routes, that it feels it can get away with it's bottom of the barrel standards? It is, isn't it?

Nationalise.

Waited 20 mins on main route only to find 2 services cancelled. Waited another 15 mins for a 12, a 13 comes but doesn't stop at a12 stop it goes right past. Another 10 mins then x2 no12 turn up together. They wonder why they get such a bad name. Its taken me 48 minutes to do a 3 minute car journey. Who'd want to rely on a service run by idiots?

Never ever on time

This incident happened when I was heading from walking to the Manchester center today at 11:57 on 15/July/2025 as the driver of this company was refusing to take 20 notes to give me a ticket as he mentioned stagecoach don't accept cash either card or contact list which is not true lovefully I'm really not happy I miss my appointment which was at one o'clock at piccadillac center I'm really disappointed and I will not be deleting my review until we see a good service from them
The autometer of this Bus has been reduced by -105310 miles in  12/04/2019MI67183 as it show in the car check data base that was a bit concern about that aswell
As well as I try to call them many times to raise my complain and I couldn't do that there was no answer for a long time therefore they should be very careful of the drivers and be more professional and do good service people don't pay rocks they pay money

Buses going into Bowness

if i could do 0 starts i would… bus driver failed to stop and im heavily pregnant and in a lot of pain and need to get to the hospital (only want if transportation i have is bus at the moment). i finished work rushed to the bus stop and carried on walking even though i was in a lot of pain got to the bus stop before the bus and he failed to stop🤦‍♀️not happy at all

Was walking round to catch the bus in Carlisle sure I'd missed it but luckily per usual it was late ,put a little trot on managed to catch it ,only to get a lecture from the even more miserable than normal driver about not running close to a bus lane ....
Got off now waiting on the next one as I've already bought the ticket via the app.

The problem is as we've just seen in Dumfries and Galloway stagecoach feel they have councils by the short and curlies and feel empowered to do and act as they please.

Stagecoach need to go ,won't happen but it should.

Actually put on a reliable service for a change instead of leaving passengers stranded when heading home after work or from holiday very poor service not even worthy of a 1 star review

I left my wallet on a bus to Keswick several weeks ago. Fortunately it was handed in at Kendal Bus Station, and I received an email to say it could be collected from there. I live in London and asked if the wallet could be posted to me, and obviously explained I’d be happy to cover all costs. Two emails later, still no response.

Here I am yet again, unable to get home. 33 Ross on Wye bus cancelled AGAIN! Next time I catch it and it’s half an hour late as it usually is, I’ll feel blessed as at least it turned up! It’s a joke, calling yourself a bus service, you don’t provide any level of service!

The 14.10 service 180 from Beverley did not turn up again leaving many stranded passengers at the station with no explanation whatsoever. This isn’t the first time this particular service has failed to arrive! And the buses are usually badly maintained and filthy! Whoever awarded this contract to Stagecoach needs their head examined

Good job that people don't rely on this service to get them places 🙄. Bus running stupidly late and information incorrect on the app. How are people supposed to plan when this company is run by idiots who can't get things to work properly!

Caught the last 51 bus today from Louth
Waited as usual in the square I'm louth
The driver said we could not go onn board buy had to walk to the terminal or bus stop at greyhound
When the bus came asked when. The rules changed picking up in Louth square
He did not reply but dais he wanted 25 minutes tea break so he did not want anyone on the bus..
We all. Heard this tirade unhelpful not giving a s×××and we know there is no change to pick ups
With serious health issues not only was this wrong,unhelpful and stressful but not what should be. Helpful norm,,far too aggressive to us and others from our village

The bus is
21 minutes late and not on time

Drivers in south York’s bully kids and think they’ll get away with it.

10.25am at Butts Road Exeter to Sidmouth
Myself, wife placed our hands out for the bus to stop. My wife first then me after seeing no indicator on bus. Bus just stopping. My wife said politely 'is anyone getting off'.
In which the driver said RUDELY 'Cant you see'.
No we cannot look round corners and up the stairs.
I said were going upstairs.
Just starting to climb and he drove off prob. Deliberately. My wife stumbled l. The dog fell into me and I shouted at the driver. My wife is not well so I got her upstairs. On bus route to Clyst St Mary he hit the kerb on two occassions. Going past the cat and fiddle he clearly left stranded a man signalling driving straight on.
On complaining they say there will be an internal enquiry but we cant tell you the result!
Stagecoach should have opposition or better replaced.

More dangerous driving from these idiots, they couldn’t even be bothered to give way at a roundabout I was exiting. Completely clueless, dangerous drivers with a company that doesn’t care about safety or complaints.

The Stagecoach app this morning stated at 8:45am that the No. 51 bus from Eastbourne to Tunbridge Wells was cancelled for the whole route with no explanation on their Twitter page, meaning that the 9:15 am bus that I catch every Tuesday and Wednesday from High Cross (just between Mayfield and Rotherfield) on the B2101 would not turn up and so I informed my boss that I would hopefully be on the next bus as long as that was not cancelled. However, when I was in the Kitchen with my Mother, she thought she heard a bus and we agreed it must be the bus for Eastbourne and then noticed it was 9:10 am and so it couldn't be, my Mother checked the app and it said that the so called cancelled bus was going to turn up on 3 minutes, so I went out to wait, then I checked the app whilst waiting to find the bus was already in Rotherfield. To say I wasn't happy was an understatement. Then the next bus was 6 minutes late and the next one to Tunbridge Wells was also cancelled.