Stagecoach Bus Reviews 

Never on time.
Never update on delays.
Rude staff and drivers.
App is never updated to show diversions or delays.
Always issues with thier buses. Breakdowns etc

I've given this dreadful company, one star and that was begrudgingly.

I boarded a Stagecoach North East Bus today, No 27253 at approximately 3.15pm.

I gave my fare in change and the driver studied one of the coins and refused to take it, even though it was an English coin. I did not say anything but merely offered my card instead.
He replied that he'd already issued the ticket but I stated that I didn't have any more coins.

He proceeded to let out a huge sigh and roll his eyes at me.

I said "As customers, we are constantly told to respect the drivers but it is rarely reciprocated."

He began pointing his finger at me and verbally abusing me.

He said he had me on CCTV and audio recording and I replied, "Good, then it can be clearly seen who has been rude".

He made a personal remark about my gender and I called him a Misogynist Bully.

I said that he had been rude and I did not owe him any courtesy. He called me rude and obnoxious.

I sat down and he continued to shout at me.

I ignored him.

I have lost count of the times that a male, fifty something bus driver, has been abusive towards me. These Men are disgusting. They get their gratification, from bullying women.

I know that Stagecoach will not respond to this review, because they are ignorant, inept and treat their customers, with disdain.

I am thankful that my car is now fixed and I don't have to use this vile company again. I'd rather walk, than get on another Stagecoach Bus.

Buses in Northampton constantly cancelled and unreliable.

Contacted my MP. Stagecoach should have their license revoked and handed to a company that isn't absolutely useless. Honestly embarrassing, shameless company.

My sister and I were ignored by the driver of the 68 bus to Preston last night ( Thursday 4th sept) at 9.45 pm. We were stood at the bus stop on Warton road Lytham outside the Great Birchwood Holiday Village and he just sailed passed even though I was holding out my hand !!!! We are two older ladies and felt very let down and vulnerable at that time of night. Not happy !!!!!!!

ZERO STARS. ABSOLUTELY DISGRACEFUL. Last bus from Totnes to Paignton never turned up. The digital display and App were useless, conflicting information, totally wrong, screen goes blank, lies. Left us stranded and had to pay £25 for a taxi to get us home. Utterly disgusting. They should not be aloud to operate.

Big delays and rude drivers

DISGUSTING SERVICE. AWEFUL MANAGEMENT. ABSOLUTE ROBBERY. PAY FOR WHAT? TO WAIT FOR BUSES THAT DO NOT TURN UP, OR TURN UP WITH ABSOLUTELY NO SPACE FOR PEOPLE WAITING TO BOARD. NOT ONLY THAT ITS ABSOLUTELY FILTHY. DO THE CLEANING CREW ACTUALLY CLEAN OR DOES STAGECOACH JUST NOT HAVE A CLEANING CREW FORKING SCAMMERS.

So unreliable it's painful. Monopoly on routes and so sick of standing around with young kids waiting for buses that never show up. The most incompetent travel company I've ever come across.

Unreliable Bus 505 Route: Bus 505 is the most unreliable service in Bristol, sometime cancel unexpectedly, often late and skipping stops even when passengers are waiting. No improvement despite repeated feedback, which may reflect poor management.

Most of the times the buses are so loud and you can feel EVERY pothole
also a couple times I had some problems with the drivers and I had to contact the customer service (which was efficient and polite)
also in the last year Stagecoach instead the price of the tickets 😀

The updates at the bus stop and the app remain as unreliable as ever. Hard luck if you're with children or struggle with the heat or your health. App said 1127, bus stop said 10 minutes to go at 1125, I waited in the shade for the 1135 arrival, and it shot past me at 1129. There are no words to describe how frustrating the real time updates are. STAGECOACH! PLEASE SORT THIS OUT.

Worst bus service ever in Northampton
Never on time ,always cancellations

Total waste of space even though we've put complaints in about there being no signage or no stops at the cavernsfield turn people were stood there waiting for the bus yet the website hasn't been updated. I complained.
All they did is shrug their shoulders say it's the council's fault pushing the blame again. Why should the general public have to put up with this shoddy bus service? No information about route changes at all..

How dangerous your driver was today in Holderness road about 13.30 13.50 hull,
Bus route 13 nearly crashed into me and was inches of a learner driver swiping the mirror off the car, & swerved violently at a crossing that was on red nearly running the pedestrians crossing the road over when they had right of way.
I sounded my horn and nothing.

He went through red lights like he/she is on a mission

Bus X40 from Wynyard to Stockton 3pm yesterday 6.8.25 lady driver was really pleasant when we got on and off bus, she was an excellent driver unlike the grumpy bad tempered driver coming home from Billingham to Wynyard at approx 5.50 pm, he had a real nasty rant at a man because he said he pulled his ticket out too fast causing the bus to be delayed everyone on the bus fell silent he was so aggressive, just no need he is in the wrong job!

The worst experience we had travelling on stagecoach wrong time information about buses around Eastbourne not happy with this

Terrible service. Unfortunately, this company provides the only bus connection for some people in my local town, which makes their poor performance even more frustrating. Their operations are disgraceful and give the impression that they have complete disregard for their passengers. My most recent experience involved waiting at the bus stop for a bus that was delayed by an hour, only to find out—60 minutes after its scheduled time—that it had been cancelled. No updates, no communication. It felt like a sick joke.

Stupid and inconsiderate drivers still pummelling through 20mph villages in north east Scotland unfortunate enough to find themselves on the abhorrent NC500.
One imbecile really out did themselves in terms of outright laziness and stupidity by stopping right outside the Stag's Head pub on Golspie Main Street around 19:00 on 19/7/25. For a considerable length of time ON DOUBLE YELLOWS.
Amazing. And terrifying that this bottom feeder has a license to drive. Not just a car but a massive bus full of football supporters. So not actual human beings, granted.
Even more stupendous that a mere few metres further on, THERE'S AN ACTUAL COACH PARK.
No, instead he saw fit to cause chaos on a major trunk road for a bunch of trogs who were also causing a massive disturbance to residents and actually running about in the road. Society wouldn't miss them.
Two emails to these cretins have gone ignored.

HAD A NICE DAY AT MARGATE AND WENT ON OPEN TOP TOUR.
GREAT EXPERIENCE AND WELL WORTH THE £6 DAY TICKET TO SEE ALL ROUND MARGATE.
DRIVER WAS VERY POLITE AND IT HAS A LOT TO SEE.
WILL DO AGAIN AS YOU CAN HOP ON AND OFF AT ANY STOP ON THE ROUTE AND GET ON THE NEXT BUS.
DESERVE A 5* FOR A GREAT RIDE AND SEEING PARTS OF THE AREA I HAVE NEVER SEEN.
NEEDS A 30 MINUTE SERVICE AS ONLY RUNS AN HOURLY SERVICE AND COULD DO WITH SOME SORT OF COMMANTRY TO TELL YOU ABOUT THE AREAS LIKE THE LONDON TOURS DO.

Tried to get off at Kennoway ended up in leven.bus driver wouldn’t stop pressed multiple times