Standard Life Home Finance Reviews 

215
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

Good overall. Main feedback is that for the second year running your call centre team don’t know how to handle Scottish based cases with a PoA and Office of Public Guardian involvement. I had to esca... Toon meer

Beoordeeld met 5 van de 5 sterren

We decided on 11th May 2026 to draw down further funds online but there was a problem as e-mail kept getting rejected. I called the help number and had everything sorted with minimum amount of fuss in... Toon meer

Beoordeeld met 5 van de 5 sterren

I spoke to Sam Carrol from Standard Life a few days ago regarding taking some funds from the drawdown facility. My husband passed away recently and I needed some money to go towards his funeral and a... Toon meer

Beoordeeld met 5 van de 5 sterren

I applied to draw down on my mortgage facility and it was handled quickly and efficiently by Sam Carroll. I would also like to mention Sheila Brown who was very helpful when I rang up looking for clar... Toon meer

Bedrijfsgegevens

  1. Hypotheekmakelaar

Geschreven door het bedrijf

Standard Life Home Finance provides a range of lifetime mortgages designed to help transform your retirement. If you’re exploring the opportunities that equity release could offer you, the team at Standard Life Home Finance are ready to offer a helping hand. A lifetime mortgage is a loan secured against your home . Equity release will reduce the value of your estate and may affect your entitlement to means tested benefits. Standard Life Home Finance Limited. Registered in England No 13352642. Registered Office: Baines House, Midgery Court, Pittman Way, Fulwood, Preston PR2 9ZH. www.standardlifehomefinance.co.uk Tel: 0800 1884815. Standard Life Home Finance Limited is authorised and regulated by the Financial Conduct Authority. Standard Life Home Finance Limited uses the Standard Life brand under licence.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

215 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(215)

118 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

I was very impressed with the way Sam…

I was very impressed with the way Sam Caroll dealt with my request for a drawdown! She explained everything I needed to know about the process, and I received the money in my account within 3 weeks!

7 juli 2025
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Antwoord van Standard Life Home Finance

Hi. We’re happy you’ve had a great experience with us and thank you for taking the time to leave us 5 star review.

Beoordeeld met 5 van de 5 sterren

Telephone chap was very pleasant and…

Telephone chap was very pleasant and professional.

Very happy with you guys all around 👍

5 juli 2025
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Antwoord van Standard Life Home Finance

Hi. We’re happy you’ve had a great experience with us and thank you for taking the time to leave us 5 star review.

Beoordeeld met 5 van de 5 sterren

Emma is my new point of contact

Emma is my new point of contact, she had been excellent, clear and relatable.
My dealings with SLMH team has been very good except for a few hiccups which has now been resolved

4 juli 2025
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Antwoord van Standard Life Home Finance

Hi. We’re happy you’ve had a great experience with us and thank you for taking the time to leave us 5 star review.

Beoordeeld met 5 van de 5 sterren

Very efficient experience

Steve Francis very efficiently dealt with our application for Equity Release to assist one of our children as a first-time buyer. Everything was very clearly explained and he answered any questions we had promptly.

24 juni 2025
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Antwoord van Standard Life Home Finance

Hi. We’re happy you’ve had a great experience with us and thank you for taking the time to leave us 5 star review.

Beoordeeld met 5 van de 5 sterren

Helpful conversation

Asif was clear and courteous throughout the conversation. All questions were fully answered.

26 juni 2025
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Antwoord van Standard Life Home Finance

Hi. We’re happy you’ve had a great experience with us and thank you for taking the time to leave us 5 star review.

Beoordeeld met 5 van de 5 sterren

Clarity and competency of service made…

Clarity and competency of service made our experience a pleasure.

26 juni 2025
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Antwoord van Standard Life Home Finance

Hi John. We’re happy you’ve had a great experience with us and thank you for taking the time to leave us 5 star review.

Beoordeeld met 5 van de 5 sterren

Aside was extremely helpful and dealt…

Aside was extremely helpful and dealt with query very professionally.

25 juni 2025
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Antwoord van Standard Life Home Finance

Hi Mrs Moore. We’re happy you’ve had a great experience with us and thank you for taking the time to leave us 5 star review.

Beoordeeld met 5 van de 5 sterren

Plans have been innovative encouraging…

Plans have been innovative encouraging other lenders to look at interest payments with reduced rates. Vikki has always been keen to try and assist and always advising when rate changes due. All plus points. Hopefully service levels will be retained under M2L.

17 juni 2025
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Antwoord van Standard Life Home Finance

Hi Michael. We’re happy you’ve had a great experience with us and thank you for taking the time to leave us 5 star review.

Beoordeeld met 5 van de 5 sterren

Always Top Notch

Always excellent service from Vikki. Rings on a regular basis with information, rate changes etc., Great communication look forward to the same via M2L. All good wishes Vikki and thank you Standard Life shame to see you leave!

25 juni 2025
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Antwoord van Standard Life Home Finance

Hi Diane. We’re happy you’ve had a great experience with us and thank you for taking the time to leave us 5 star review.

Beoordeeld met 5 van de 5 sterren

Brilliant working team!!

It's a shame that the Standard Life name is going to disappear from the market. However, I’m glad to know that both Isaac and Vicki will be transferred back to M2L, as they have been invaluable to me. Whenever I need something done, they are always prompt and efficient. They are a great team to work with!

25 juni 2025
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Antwoord van Standard Life Home Finance

Hi Susan. We’re happy you’ve had a great experience with us and thank you for taking the time to leave us 5 star review.

Beoordeeld met 5 van de 5 sterren

The most pro-active BDM amongst my…

The most pro-active BDM amongst my contacts! Vicki Leigh always contacts me regularly to see how business is, updates on any illustrations, product updates etc. Always helpful and responsive and makes a real difference to my business.

25 juni 2025
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Antwoord van Standard Life Home Finance

Hi John. We’re happy you’ve had a great experience with us and thank you for taking the time to leave us 5 star review.

Beoordeeld met 5 van de 5 sterren

Helpful Support Team

Vicki Leigh - our contact at SLHF has been very helpful and pro active with our cases to date.

25 juni 2025
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Antwoord van Standard Life Home Finance

Hi Simon. We’re happy you’ve had a great experience with us and thank you for taking the time to leave us 5 star review.

Beoordeeld met 5 van de 5 sterren

Vicki my BDM is continually keeping me…

Vicki my BDM is continually keeping me updated on what is going on in the market, with rates and checking to see if she can assist in any way.

13 juni 2025
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Antwoord van Standard Life Home Finance

Hi Mr Goodley. We’re happy you’ve had a great experience with us and thank you for taking the time to leave us 5 star review.

Beoordeeld met 5 van de 5 sterren

Fantastic service

Vicki Leigh is always proactive at keeping me informed of rate changes and updates and keeps in regular touch. Personal service always received.

16 juni 2025
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Antwoord van Standard Life Home Finance

Hi Sharon. We’re happy you’ve had a great experience with us and thank you for taking the time to leave us 5 star review.

Beoordeeld met 5 van de 5 sterren

Vicki Leigh TBDM Standard Life Home Finance Ltd…

My telephone BDM Vicki Leigh is always proactive and rings me personally to advise of any rate movements, especially where there may be a deadline to submit an application. Also, if there are other criteria or product changes Vicki rings me personally to advise of any changes. Great service!

19 juni 2025
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Antwoord van Standard Life Home Finance

Hi Tony. We’re happy you’ve had a great experience with us and thank you for taking the time to leave us 5 star review.

Beoordeeld met 4 van de 5 sterren

Good product features

Standard Life have always had a good range of product options and features for my clients. My TBDM Vicki is very proactive and keeps me regularly updated on any changes. I know if I have a query she is on hand and returns call promptly.

18 juni 2025
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Antwoord van Standard Life Home Finance

Hi. We’re happy you’ve had a great experience with us and thank you for taking the time to leave us 4 star review.

Beoordeeld met 5 van de 5 sterren

Excellent service as always

Excellent service as always. To have a BDM as helpful and efficient as Vicki Leigh makes the process so much easier and stress free. We always as a company have fantastic feedback from our clients when dealing with Standard life as a Lender. Thank you for making my job a lot easier - keep up the good work !!

5 juni 2025
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Antwoord van Standard Life Home Finance

Hi. We’re happy you’ve had a great experience with us and thank you for taking the time to leave us 5 star review.

Beoordeeld met 5 van de 5 sterren

We write a lot of equity release…

We write a lot of equity release business and use Standard Life at least once a month.
Having Vicki at the end of the phone is invaluable

19 juni 2025
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Antwoord van Standard Life Home Finance

Hi. We’re happy you’ve had a great experience with us and thank you for taking the time to leave us 5 star review.

Beoordeeld met 5 van de 5 sterren

Vicki at Standard Life is so helpful

Vicki at Standard Life is so helpful. I am a Later Life broker and whatever help a need she is at the end of the phone :)

18 juni 2025
Review zonder uitnodiging
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Antwoord van Standard Life Home Finance

Hi Rachel Gill. We’re happy you’ve had a great experience with us and thank you for taking the time to leave us 5 star review.

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