nur verschwindend wenige der Statistiken, die statista führt, sind mit dem basic account zugänglich - nahezu alle erfordern ein upgrade für sage und schreibe 199 Euro. Und dieses upgrade wird in ger... Toon meer
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Der Basisaccount ist meiner Meinung nach nutzlos. Habe meinen Account umgehend gelöscht. Warum sollte man einem Unternehmen kostenlos Daten zur Verfügung stellen, welches 149€ im Monat für ih... Toon meer
Bedrijf heeft geantwoord
Für den angebotenen Service ist der Preis nicht gerechtfertigt. Die vermeintlich kostenlose Version bietet überhaupt nichts. Man wir über ein Abomodell in die Falle gelockt, obwohl die zur Verfügung g... Toon meer
Bedrijf heeft geantwoord
Dank Statiska spare ich mir super viel Zeit bei meine Researches und schaffe diese in kürzester Zeit. Nicht nur wichtige Daten, die ich zur Untermauerung von Argumenten für Pitchdeckt benötige, sonder... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
The data powerhouse was founded in Germany in 2007 and has about 1,000 employees at twelve office locations on four continents. Statista is a leading business intelligence portal which conducts international market and consumer studies as well as surveys and provides data on 80,000 topics from 170 different industries. The business model "data as a service" is unique with no direct competitors in the market.
Contactgegevens
Johannes-Brahms-Platz 1, 20355, Hamburg, Duitsland
- +49 (0)40 284841-0
- eu.support@statista.com
- statista.com
1,9
Slecht
294 reviews
Heeft 70% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
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I asked and searched everywhere, Statista found it
I asked and searched everywhere. Statista came back with the best data available and the proof sources and so sorted my needs out in less than a day. Thanks
26 oktober 2022
Review zonder uitnodiging
Antwoord van Statista
Hi Matthew,
Thank you for your feedback. We're glad to hear about your positive experience Statista and how you've been able to use it as a valuable resource!
If you have any questions, please contact us at account-management@statista.com.
Many thanks and kind regards,
Your Statista Team
borderline fraud
these guys are literally cancerous in so many ways. When i subscribed and upgraded form my free account for close to a thousand euro a year, I realized that still 100 out of 100 of my requests were still behind a "PRO PLUS Premium" paywall that was another couple of hundred euros A MONTH! when i reached out they said I couldnt cancel or ask for a refund even though I provably never downloaded or accessed anything of value off their site, as there was nothing. the customer support and key account guys are basically snakesoil sales men, toxic as hell.
Stay away from this site - its a fraudulent clickbait company basically operating on shady locked-in-practices. its 2022 and we still got such weak business minds operating - sad.
1 oktober 2022
Review zonder uitnodiging
Antwoord van Statista
Hi Fred's,
Thank you for taking the time to leave us your feedback and we are sorry to hear about your negative experience with Statista.
If your account was used to view premium statistics, we cannot refund your account. Our company is also partners with other data providers and when our customers view their information, we also have to pay for this viewing.
Our Refund Policy (https://www.statista.com/imprint/#refund) states that your account needs to be unused in order to qualify for a refund and you would have had to agree to this prior to submitting your payment details.
Our account comparison page (https://www.statista.com/accounts/pa#accountOverview__table) allows customers to compare solutions and view a detailed breakdown of what is included in our different account types prior to purchase.
We apologise for the inconvenience caused. If you would like to discuss your case further, please contact us at account-management@statista.com.
Many thanks and kind regards,
Your Statista Team
Schnelle und verständliche Rückmeldung…
Schnelle und verständliche Rückmeldung bezüglich der Einwilligung zur Verwendung einer Grafik
3 oktober 2022
Review zonder uitnodiging
Antwoord van Statista
Liebe Frau Krämer,
vielen dank für Ihr positives Feedback.
Wir freuen uns sehr darüber, dass Sie mit unserem Service zufrieden sind.
Bei weiteren Fragen oder Anmerkungen melden Sie sich gerne unter kundenservice@statista.com.
Vielen Dank und freundliche Grüße,
Ihr Statista-Team
Schnell,ausführlich und freundlich!
30 september 2022
Review zonder uitnodiging
Antwoord van Statista
Lieber Herr Glazov,
vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihr Feedback zu hinterlassen.
Wir freuen uns sehr darüber, dass wir Sie durch unsere Plattform bei Ihrer Tätigkeit unterstützen können und wünschen Ihnen weiterhin viel Freude bei der Datenrecherche.
Bei weiteren Fragen oder Anmerkungen melden Sie sich gerne unter kundenservice@statista.com.
Vielen Dank und freundliche Grüße,
Ihr Statista-Team
Bate and switch
On 9/20/2022 at 8:08 a.m. I purchased a 1-year (monthly subscription - which as it turned out to be all charged upfront). However, on the same day 9/20/2022 at 11:51 a.m. cst, I reach out to the company by email informing them that within the first hour of using the subscription, I requested to cancel the account. As indicated in my feedback, the access through the paid subscription is still too limited and seems that every item that I explored required an upgrade in subscription or comes at an additional cost and is not included in the plan I selected. The access to data was not as I expected. On 9/22/2022 they responded they would only cancel the auto renew at the end of the 12 months. I reached out to them again and received the following response: "We have cancelled the autorenewal clause of your Single Account License. It will not renew to a month-to-month subscription after the first term of 12 months. How our Customer Support already explained, we are unfortunately unable to provide you with a refund since there had been views and downloads. According to our refund policy the license must be unused in order to qualify for a refund. We can offer you a free report or study worth of $495." Yes, I made a couple of downloads as I was contemplating the basic subscription would be adequate; but any meaningful information is an up sell, more $$$. I think they are misrepresenting their product to the average person; The product was not what was expected. Notified them same day. No reasonable resolution offered. Bate and Switch all the way.
22 september 2022
Review zonder uitnodiging
Antwoord van Statista
Hi Tina,
Thank you for taking the time to leave us your feedback and we are sorry to hear about your negative experience with Statista.
Prior to purchase and throughout the Single Account registration process it is made clear that the account is billed annually for a 12-month subscription period and that payment for the entire duration will take place at the beginning of the subscription. It is also outlined in our T&Cs and Refund Policy that we do not offer a refund on the account once it has been used.
Please kindly note that the Statista products are for business-to-business use and we ask our clients to confirm that they are ordering the product for company or business use prior to submitting the payment details.
We apologise for the inconvenience caused. If you would like to discuss this further or require any assistance in searching for relevant data, please contact us at account-management@statista.com.
Best regards,
Your Statista Team
I couldn‘t access the data I needed.
I couldn‘t access the data I needed.
Reply to your answer: As I wrote to Mr. Lang from Statista, it is not the problem of subscription, but a matter of your search filter. Even when de-selecting all reports that are in the next (12x more expensive) subscription, your result list always shows entries only for the higher corporate subscription. Even when I execute your tip of ‚search refreshing‘. And instead of re-checking this error, I get emails and replies here why I don‘t upgrade to a higher (12x more expensive ) subscription.
So do I pay my subscription to be treated as a second class customer who is a victim to get advertisment for the next subscription? Is that what statista is called customer service?
12 augustus 2022
Review zonder uitnodiging
Antwoord van Statista
Dear Till,
Thank you for taking the time to leave us your feedback and we're sorry to hear about your negative experience with Statista.
Prior to purchase, it is made clear that the Single Account gives you access to our Premium Statistics and no our Reports, Dossiers and Outlooks which are only accessible with our Corporate Account.
We apologise for the inconvenience caused. If you would like to discuss this further, please contact us at eu.support@statista.com.
Many thanks and kind regards,
Your Statista Team
Katie Reddington is just fabulous
Katie Reddington is just fabulous. She's hugely helpful, friendly and nothing is too much trouble. I know she'll be on a sabbatical for the next few months and we'll all really miss her while she's away!
9 september 2022
Review zonder uitnodiging
Antwoord van Statista
Dear Nicole,
Thank you for your feedback. We're glad to hear about your positive experience with the team and Katie here at Statista! She will surely be missed whilst on sabbatical.
Our aim is to provide the very best service for yourself we are always looking for ways to improve.
If you have any additional questions, please contact us at account-management@statista.com.
Many thanks and kind regards,
Your Statista Team
Super Grafiken
Super Grafiken, netter unglaublich schneller Service.
9 september 2022
Review zonder uitnodiging
Antwoord van Statista
Guten Tag,
wir möchten uns für Ihr positives Feedback bedanken.
Wir freuen uns sehr darüber, dass Sie mit unserem Service und unseren Grafiken zufrieden sind und hoffen, dass Sie unsere Daten weiterhin für Ihre Arbeit nutzen können.
Bei weiteren Fragen oder Anmerkungen melden Sie sich gerne unter kundenservice@statista.com.
Vielen Dank und freundliche Grüße,
Ihr Statista-Team
This was my go to site for all my…
This was my go to site for all my research work at NYU Stern School of Business.
I could back up all my research with good data insights and authentic sources.
Statista and Bloomberg were most relied by me.
Statista UI is very good and the various downloadable formats of Statista made my life easy.
8 september 2022
Review zonder uitnodiging
Antwoord van Statista
Hi Bala,
Thank you for your feedback. We're glad to hear about your positive experience Statista and that it helped with your research.
Our aim is to provide the very best service for yourself we are always looking for ways to improve.
If you have any additional questions, please contact us at account-management@statista.com.
Many thanks and kind regards,
Your Statista Team
Aktuell + relevant
Aktuelle Zahlen, relevante Themen, hochwertige Aufbereitung - es gibt fast keine These, die wir nicht mit entsprechendem Zahlenmaterial stützen konnten!
6 september 2022
Review zonder uitnodiging
Antwoord van Statista
Guten Tag,
wir möchten uns für Ihr positives Feedback bedanken.
Wir freuen uns sehr darüber, dass Sie mit unserem Service und unseren Tools zufrieden sind und hoffen, dass Sie unsere Daten weiterhin für Ihre Arbeit nutzen können.
Bei weiteren Fragen oder Anmerkungen melden Sie sich gerne unter kundenservice@statista.com.
Vielen Dank und freundliche Grüße,
Ihr Statista-Team
Statista für jeden Research
Dank Statiska spare ich mir super viel Zeit bei meine Researches und schaffe diese in kürzester Zeit. Nicht nur wichtige Daten, die ich zur Untermauerung von Argumenten für Pitchdeckt benötige, sondern auch beim Bewerten von Märkten, Firmen, etc. hilft es mir unheimlich.
6 september 2022
Review zonder uitnodiging
Antwoord van Statista
Liebe Frau Venier,
vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihr Feedback zu hinterlassen.
Wir freuen uns sehr darüber, dass wir Sie durch unsere Plattform bei Ihrer Tätigkeit unterstützen können und wünschen Ihnen weiterhin viel Freude bei der Datenrecherche.
Bei weiteren Fragen oder Anmerkungen melden Sie sich gerne unter kundenservice@statista.com.
Vielen Dank und freundliche Grüße,
Ihr Statista-Team
Excellent source for high-quality data and statistics
I have been using Statista for the past two years. I have found it to be an excellent resource for data and statistics on a wide range of topics. Moreover, I have also benefited from the details of the sourcing of data as these are often high-quality publications. Statista is one service that will remain at the top of my list.
6 september 2022
Review zonder uitnodiging
Antwoord van Statista
Hi,
Thank you for your feedback. We're glad to hear about your positive experience Statista and how you've been able to use it as a valuable resource!
Our aim is to provide the very best service for yourself we are always looking for ways to improve.
If you have any additional questions, please contact us at account-management@statista.com.
Many thanks and kind regards,
Your Statista Team
A useful tool for sales and consultancy
I have used Statista for a couple of years and their collection of market data and surveys, has be valuable for me in my work, both as a consultant and as a sales executive.
5 september 2022
Review zonder uitnodiging
Antwoord van Statista
Hi Jonas,
Thank you for your feedback. We're glad to hear about your positive experience Statista and how you've been able to use it as a valuable resource!
Our aim is to provide the very best service for yourself we are always looking for ways to improve.
If you have any additional questions, please contact us at account-management@statista.com.
Many thanks and kind regards,
Your Statista Team
Faktendatenbank
Statista ist für mich ein bedeutendes Recherchetool für meine faktenbasierte fachjournalistische Arbeit. Was dabei zusätzlich angenehm ist: die vielseitigen Formen der Themenaufbereitungen durch statista und der unkomplizierte Umgang mit dem Backoffice, wenn es Hintergrundfragen zu klären gibt.
5 september 2022
Review zonder uitnodiging
Antwoord van Statista
Lieber Herr Kötter,
wir möchten uns für Ihr positives Feedback bedanken.
Wir freuen uns sehr darüber, dass Sie mit unserem Service und unseren Tools zufrieden sind und hoffen, dass Sie unsere Daten weiterhin für Ihre Arbeit nutzen können.
Bei weiteren Fragen oder Anmerkungen melden Sie sich gerne unter kundenservice@statista.com.
Vielen Dank und freundliche Grüße,
Ihr Statista-Team
Gutes Datenmanagement auf konkrete Bedürfnisse abgestimmt
Als Vortragender an Universitäten und Weiterbildungseinrichtungen unterstützt statista durch seine umfangreiche Datensammlung meine Arbeit. Sowohl das Design, die Datenaufbereitung und die Suchfunktionen sind sehr vorteilhaft gestaltet. Ich kann - auch bezüglich der Preisgestaltung - statista empfehlen.
5 september 2022
Review zonder uitnodiging
Antwoord van Statista
Lieber Herr Moritz,
vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihr Feedback zu hinterlassen.
Wir freuen uns sehr darüber, dass wir Sie durch unsere Plattform bei Ihrer Tätigkeit unterstützen können und wünschen Ihnen weiterhin viel Freude bei der Datenrecherche.
Bei weiteren Fragen oder Anmerkungen melden Sie sich gerne unter kundenservice@statista.com.
Vielen Dank und freundliche Grüße,
Ihr Statista-Team
Unentbehrliche Hilfe mit flexiblem Output
Statista ist für mich ein unentbehrliches Hilfsmittel für alle Arten von Recherchen. Neben den zahllosen wertvollen Inhalten schätze ich vor allem die Möglichkeit, Ergebnisse in verschiedenen Datenformaten herunterzuladen.
5 september 2022
Review zonder uitnodiging
Antwoord van Statista
Lieber Herr Schmidt,
wir möchten uns für Ihr positives Feedback bedanken.
Wir freuen uns sehr darüber, dass Sie die Statista Plattform für Ihre Recherchen nutzen können und wünschen Ihnen weiterhin viel Freude damit.
Bei weiteren Fragen oder Anmerkungen melden Sie sich gerne unter kundenservice@statista.com.
Vielen Dank und freundliche Grüße,
Ihr Statista-Team
Super wertvolles Tool
Statista enthält so viele Informationen, die im Business Alltag hilfreich sind. Durch die einheitlichen Darstellungen und die guten Suchfunktionen spart man viel Zeit beim recherchieren.
22 juli 2022
Review zonder uitnodiging
Antwoord van Statista
Hi Roman,
Thank you for your feedback. We're glad to hear about your positive experience Statista and that it has helped you save time when researching.
Our aim is to provide the very best service for yourself we are always looking for ways to improve.
If you have any additional questions, please contact us at account-management@statista.com.
Many thanks and kind regards,
Your Statista Team
False mass shooting data USA
I was trying to get charts on US mass shootings over the last 30 years and came across statista.com which it's data suggested that there has been less than 100 mass shootings in the US in the last 30 years which is obviously false and this year alone they have had over 300. I found this with a few websites, predominantly American websites. Statista have been back in touch and have said they will include what constitutes a mass shooting which they did. A mass shooting involves 3 or more fatalities but they haven't changed their data and state as of the 4th July 2022 there had been less than 10 mass shootings in the US when in reality there was over 300 and 27 of those were school shootings
13 juli 2022
Review zonder uitnodiging
Antwoord van Statista
Dear Chris,
Thank you for your feedback. We are sorry to hear about your negative experience with Statista.
Aside from being a market researcher, we are also a data aggregator, so our customers can find all relevant data, publicly available or not, side by side on our platform. We guarantee transparency and adherence to academic standards; therefore we disclose all our sources, which are continuously curated for relevance and reliability.
We would always recommend reviewing the original source information to also learn more about where the data has come from.
For this statistic, we have refereed this to our colleagues in the research team who have now updated the "Details" tab including a definition of what constitutes a mass shooting.
We apologise for any inconvenience caused. If you would like to discuss this further, please contact us at account-management@statista.com.”
Many thanks and kind regards,
Your Statista Team
I accidentally purchased a year's worth…
I accidentally purchased a year's worth subscription (the price was advertised monthly initially)
Proceeded to ask for a refund immediately - I contact them on 3-4 different emails (support emails, finance department email with no response tried to call them on several occasions on the US and European numbers also no response but I still receive some marketing emails in the meantime from employees who work there
Paying 550+ USD i still don't have access to a lot of data which require an enterprise upgrade
I am beginning to believe this may be a scam its been over a week with no response
8 juli 2022
Review zonder uitnodiging
Antwoord van Statista
Dear Makram,
Thank you for your feedback. We checked the communication regarding your request and it seems that you might not received our mail reply on 29th June 2022.
For this reason, we have sent you the mail from 29th June 2022 again as a response; please be so kind and to check also your spam folder.
Furthermore, we noted, that you do not want to be contacted for marketing reasons anymore from our side.
We kindly await your reply via mail.
Best regards,
Your Statista Team
How an expert witness uses Statista
I am frequently retained as an expert witness on matters involving false advertising, trademark infringement, branding, publicity rights or advertising industry custom and practice. Statista has proven invaluable as a reliable source of some of the information I cite in my expert reports. For example, I've cited Statista when discussing the global brand value of a large toy company, the importance consumers apply to brand names, the rate of sales growth of the kombucha category, the effectiveness of hand sanitizer for reducing the spread of Covid-19, and in many other instances as well. Statista is very easy to use and its charts are compelling.
5 juli 2022
Review zonder uitnodiging
Antwoord van Statista
Thank you for your feedback. We're glad to hear about your positive experience Statista and how you've been able to use it as a valuable resource!
Our aim is to provide the very best service for yourself we are always looking for ways to improve.
If you have any additional questions, please contact us at account-management@statista.com.
Many thanks and kind regards,
Your Statista Team
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