I live in CT and for 40 years I’ve always wanted to visit and never made the time. I am very surprised with what an amazing experience it was. Pretty clean, going to the pedestal was easy and secure t... Toon meer
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Lees wat reviewers zeggen
Line wait for "timed" entry was a cluster fck. People shoulder to shoulder in the direct sun/heat waiting to get into security building. That's were the fun really begins. Strip down worse than boa... Toon meer
The Statue of Liberty and Ellis Island were fun to see; however, I didn’t realize that Ellis Island is undergoing a ton of construction, so a lot of areas are closed. By far the worst part was the Fer... Toon meer
Marla was truly AMAZING ! She is so knowledgeable and engaging when discussing facts about the tour of the Statue of Liberty and Ellis Island. My wife and I enjoyed the entire experience. Thank... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Statue of Liberty Guide is a trusted New York-based ticket service helping visitors from around the world plan and book their Statue of Liberty ferry experience — simply, quickly, and without the stress.
Contactgegevens
Verenigde Staten
- statueoflibertyguide.com
3,6
Gemiddeld
107 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 19% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
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Everything about the experience was…
Everything about the experience was great. Thank you!
10 juli 2026
Review zonder uitnodiging
Antwoord van Statue Of Liberty Guide
Thank you, Kimberly! We're so happy to hear everything about your experience was great. Thanks for the kind words!
Great way to see NY attractions
This was a great way for our family to see some of the best NYC attractions. We got to see the Statue of Liberty and Ellis Island via a boat ride, while taking on some great views of NYC. Highly recommend.
10 juli 2026
Review zonder uitnodiging
Antwoord van Statue Of Liberty Guide
Thank you, Antonio! We're so glad your family enjoyed seeing the Statue of Liberty, Ellis Island, and the NYC skyline with us. Highly appreciate the recommendation!
Beautiful place and beautiful view
Beautiful place and beautiful view
9 juli 2026
Review zonder uitnodiging
Antwoord van Statue Of Liberty Guide
Thank you, carolina! We're so glad you enjoyed the beauty of the place and the views!
Antwoord van Statue Of Liberty Guide
Thank you, Made! We're so glad our team made your experience a pleasant one!
We took the guided tour and we are so…
We took the guided tour and we are so happy with this decision. The guide was super informative and was answering all our questions about the history of the monument. We will definitely recommend the guided tour.
7 juli 2026
Review zonder uitnodiging
Antwoord van Statue Of Liberty Guide
Thank you, Austin! We're thrilled you enjoyed the guided tour and that all your questions were answered. Thanks for recommending us!
Do not use
This was not worth it and it was confusing. The company is not the one doing the tour. This is not the official Statue of Liberty tour. I did not even use it because I did not think it would work because it was not the correct company for the ferry. There is no reason to use this company. Instead, order through the national park service directly and pay $14 less.
8 juli 2026
Review zonder uitnodiging
Antwoord van Statue Of Liberty Guide
Hi there, we're sorry for the confusion around how our tickets work compared to booking directly, and that it led you not to use them at all. We'd like to look into your specific booking — could you share your booking reference number so our team can review what happened and address your concerns?
We requested tickets inside the Statue…
We requested tickets inside the Statue and thought that's what we were purchasing, however we were provided general admission tickets good for walking around the island only. We feel like we were scammed by your company and will be requesting a refund from our credit card!
24 juni 2026
Amazing
The boat ride was perfect, we just toured ourself. So we walked around as we pleased. The staff was very friendly.
24 juni 2026
Antwoord van Statue Of Liberty Guide
Thank you, Kelly! We're so glad you had a perfect boat ride and that our staff was friendly throughout your visit!
Antwoord van Statue Of Liberty Guide
Thank you so much! We're delighted to hear you thoroughly enjoyed your time with us.
Awesome experience
Awesome experience. Loved the scenery and this was the first time i've visited the statue of Liberty since I arrived to US in 1991. Loved it.
24 juni 2026
Antwoord van Statue Of Liberty Guide
Thank you so much! It's wonderful to hear this was your first visit to the Statue of Liberty since arriving in the US, and that you loved it. We're honored to have been part of that experience!
Very informative and good to explore
Very informative and good to explore
Clean family environment
6 juli 2026
Review zonder uitnodiging
Antwoord van Statue Of Liberty Guide
Thank you, Dr. Kumar! We're glad you found the experience informative and enjoyed our clean, family-friendly environment!
Rain but amazing all the same.
The weather was raining but that helped keep the line short and people off the pedestal. So we could spend as much time as we wanted walking around. Lady Liberty is truly amazing.
6 juli 2026
Review zonder uitnodiging
Antwoord van Statue Of Liberty Guide
Thank you, Carrie! We're so glad the shorter lines let you spend as much time as you wanted with Lady Liberty, rain and all!
Statue of liberty
On schedule, easy to navigate and nice employees
6 juli 2026
Review zonder uitnodiging
Antwoord van Statue Of Liberty Guide
Thank you, Patricia! We're glad everything ran on schedule and that our employees made your visit a pleasant one!
We had a great time visiting the Statue…
We had a great time visiting the Statue of Liberty! It was very hot so be prepared to take a fan for comfort as well as comfortable clothing.
3 juli 2026
Review zonder uitnodiging
Antwoord van Statue Of Liberty Guide
Thank you, Alexis! We're so glad you had a great time, and thanks for sharing that helpful tip about staying comfortable in the heat for future visitors!
Not for people with sensory and true mobility needs- laziness gets rewarded
The attention to true handicap people who use wheelchairs for mobility gets minimized. For staff tying to value “ no visible disabilities” we. Saw perfectly able people lining up to take the elevator to not use the stairs while my wife and her elderly mother walk up and i wait foe us to be given priority we get told someone had ro make the line for me and expected me to leave my autistic legally blind CP child alone . I was not able to bring her bag with diapers and supplies making it impossible for us to properly meet her sensory and medical needs. We had to cut our visit short, very disappointed . WILL NOT RECOMMEND ANYTHING PASS THE BASIC PASS FOR PEOPLE WITH TRUE SENSORY/ MOBILITY NEEDS.
3 juli 2026
Review zonder uitnodiging
Prompt Response
Thomas helped me with his prompt response. I appreciate his timely response.
2 juli 2026
Review zonder uitnodiging
Antwoord van Statue Of Liberty Guide
Thank you, Mekala! We'll be sure to pass along your appreciation to Thomas for his prompt and helpful response!
Very helpful and accommodating
Very helpful and accommodating. If I could I would rate Roger West 10 stars. He is amazing knowing that I travel with kids.
2 juli 2026
Review zonder uitnodiging
Antwoord van Statue Of Liberty Guide
Thank you, gab! We're so glad Roger West was able to accommodate your family's needs so well. We'll make sure he hears your kind words!
Scammers in officials costume with ID…
There were too many securities wearing id and staten ferry jacket, they misleaded us and scammed us
1 juli 2026
Review zonder uitnodiging
Antwoord van Statue Of Liberty Guide
Hi Dhaya, we're sorry to hear you felt misled by staff on site — that's concerning feedback we take seriously. Could you please share your booking reference number so our team can look into exactly what happened and follow up with you?
So beyond helpful!
The response from the contact email was so quick (even during the holiday week)! I got a phone call instead of a email (I love that!). The gentleman on the phone was very nice. And the resolution for my issue was way more than I thought possible! Thank you so much Statue of Liberty Guide!
1 juli 2026
Review zonder uitnodiging
Antwoord van Statue Of Liberty Guide
Thank you, Cheyenne! We're so glad our team could resolve your issue quickly, even during the holiday week. We appreciate your kind words!
I keep coming back
It’s my 5th trip - I keep coming with different family members and friends
It’s greatly organized, the place is amazing and we always have a great time
1 juli 2026
Review zonder uitnodiging
Antwoord van Statue Of Liberty Guide
Thank you so much for coming back for your 5th visit! We're honored to keep being part of your trips with family and friends!
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