My first experience with Steak King is really fabulous. As I was not familiar with the website and therefore nearly missed my expected delivery date, they really tried so hard to help out and got m... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Cannot fault your products or service - promotion is very good, offerings and range are great, promotions are super, but best of all is the quality of your products especially the steak! Home delivery... Toon meer
Bedrijf heeft geantwoord
Great quality products, great service, easy to use app. The only thing is, and I see I’m not alone with this here, we tend to overlook if a product comes frozen or chilled. This may cause disappointme... Toon meer
Bedrijf heeft geantwoord
I bought 2 kg of ribeye steak, in 330grams cuts, and specifically asked for individual packing, i.e. 6 individually packed steaks. However, what i received was 4 packs, where two of them containin... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Steak King was formed by Johnny Glover; a chef, butcher and fishmonger of 30 years who founded The Butchers Club & Pacific Gourmet here in Hong Kong. Steak King products are sourced directly from farmers and fishermen from around the world, we pride ourselves on working with the finest producers that care about their products the same way that we do. Meats and Seafoods are flown in fresh and processed by our own expert butchers here in Hong Kong before being blast frozen and delivered to your door.
Contactgegevens
2/F Room B1, Vita Tower - Block B, 29 Wong Chuk Hang Road, Hong Kong, HKHKHK, Wong Chuk Hang, Hong Kong
- +852 25981080
- orders@steak-king.com
- steak-king.com
4,3
Uitstekend
270 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellent meat quality & Helpful Staff Team
My first experience with Steak King is really fabulous. As I was not familiar with the website and therefore nearly missed my expected delivery date, they really tried so hard to help out and got my purchase delivered in time. A big thanks to Joan !
What is more, their ribeye is fresh, juicy and delicious. I will definitely buy again and will recommend them to my friends.
11 april 2026
Review zonder uitnodiging
Antwoord van Steak King
Really glad to hear you had a great first experience with us! Happy we could sort out the delivery in time — will definitely pass your kind words to Joan 😊
Awesome to know you enjoyed the ribeye too. Hope to have you back again soon!
Great quality food
Great quality food. Excellent customer service. I have been buying from Steak King for years and highly recommend them.
11 april 2026
Review zonder uitnodiging
Antwoord van Steak King
Really appreciate your continued support over the years! Glad to hear you’re enjoying both the quality and service 😊
Thanks a lot for the recommendation — means a lot to us!
I am a bit upset as I just bought a few…
I am a bit upset as I just bought a few Waygu M9 and the state weight is suppose to be 1.01kg and 1.032 kg but when we weigh it at home, it came out to be smaller at 969.9 g and 981.3 g, a loss of 4% and 5% of what it has been stated. Did not happen before
29 maart 2026
Antwoord van Steak King
Sorry to hear about this — that’s definitely not the experience we want you to have, especially as a returning customer. Small variations can happen due to trimming and packaging, but we understand your concern here.
Please drop us a message with your order details and we’ll look into this for you 👍
High quality. Good price
Delivered quickly and quality of everything was high and good prices...much cheaper than elsewhere for better quality.
29 maart 2026
Antwoord van Steak King
Thank you for your kind feedback! We're delighted to hear that you were happy with the quality, pricing, and quick delivery.
Meat quality is very good and price tag…
Meat quality is very good and price tag is reasonable.
30 maart 2026
Antwoord van Steak King
Thank you for your kind feedback! We're delighted to hear that you’re happy with the quality and value of our products.
We look forward to serving you again soon!
Great value
Great value! Would get 5 stars if the steaks could be individually sealed instead of 2 per pack.
30 maart 2026
Antwoord van Steak King
Thank you for your feedback! We're glad you found great value in our products. Our standard packaging is two steaks per pack, but individual packing can be arranged upon request with additional cost. Please contact us at orders@steak-king.com for assistance with future orders.
Antwoord van Steak King
Thank you for your kind words! We're glad you were satisfied with the fast delivery and product quality. We look forward to serving you again soon.
Delivery staff very polite and had…
Delivery staff very polite and had follow my instructions
But I ordered the steak need to pre-cut, and it’s still doing nothing
At least the system should let me know they can’t do it
Long time ago the system can specify the delivery time range but now can’t. This one is no good
29 maart 2026
Antwoord van Steak King
Thank you for your feedback! We're pleased to hear our delivery team met your expectations.
Regarding the pre-cut steak, we sincerely apologize for the inconvenience. Please email us at orders@steak-king.com with your order details so we can assist you.
Good quality and value
29 maart 2026
Antwoord van Steak King
Thank you for your support! We're glad you’re happy with the quality and value of our products.
Amazing quality products
Amazing quality products, great prices, super easy delivery options and easy customer experience.
31 maart 2026
Review zonder uitnodiging
Antwoord van Steak King
Thank you for your wonderful feedback! We're delighted to hear that you enjoyed our quality products, great prices, and seamless delivery experience. We look forward to serving you again soon!
Overall happy despite recent disappointment
I have been a regular customer of both Steak King and Flat Iron. I particularly love the special meat deals which are a bargain and so far always of good quality.
With my last order, however, I was disappointed in the fact that the guanciale I ordered was already expired one week ago. The expiry date was clearly visible on the packing.
When I contacted the hotline, they were apologetic and offered me a voucher for my next purchase (subject to minimum amount) and which was less than I had paid for the guanciale? My disappointment that this means I am suffering a financial loss due to their oversight was quickly understood and they offered to replace the guanciale with a fresh order. I was fine with this outcome, yet this lapse of judgment from management annoys me. Moreover, I now wonder whether the expired meat would be “recycled” or properly disposed.
I have been happy with the products and service, and understand that screw-ups can happen. I hope this feedback would lead to better quality control and improve customer response.
24 maart 2026
Review zonder uitnodiging
Antwoord van Steak King
Hi,
Thank you for your continued support of Steak King and Flat Iron — we truly appreciate you being a regular customer and are glad to hear you’ve been enjoying our products and special deals.
At the same time, we’re very sorry about this particular experience. This is definitely not the standard we aim to maintain, and we take issues like this seriously.
We’re glad our team was able to arrange a replacement that worked for you, but we understand your frustration regarding the situation and your concerns around quality control. Please be assured that expired products are strictly not reused or recycled in any way and are properly disposed of in line with our internal procedures.
Your feedback has been noted and shared with the team to ensure better checks are in place moving forward.
If there’s anything further you’d like us to look into, please feel free to reach out to us at orders@steak-king.com. we’ll be more than happy to assist.
Thank you again for your honest feedback and continued support.
Cannot fault your service
Cannot fault your products or service - promotion is very good, offerings and range are great, promotions are super, but best of all is the quality of your products especially the steak! Home delivery also excellent - quick and reliable. All in all, I am very happy! Richard
25 maart 2026
Review zonder uitnodiging
Antwoord van Steak King
Hi Richard,
Thank you for your amazing feedback! We're really glad to hear that you're happy with our products, promotions, and delivery service.
It’s great to know that the quality of our steaks stands out — that’s exactly what we aim for. We truly appreciate your support and look forward to serving you again soon!
What you see is what you get
If you live in HK and can't speak good Chinese. Steak king can be your personal butcher. You can get any well known steak for super cheap, and the quality is super good too.
21 maart 2026
Review zonder uitnodiging
Antwoord van Steak King
Thank you for your great feedback! We're really glad to hear that you find our service convenient and our products good value for money.
Providing quality cuts at accessible prices is exactly what we aim for. We truly appreciate your support and look forward to serving you again soon!
exceptional customer care and professionalism
I placed a repeat order of premium cuts from this high-end meat distributor, expecting the same top-tier experience as before. Unfortunately, the batch was from a different source, and the quality didn’t match my prior purchase. That said, the distributor’s response was immediate and professional—they acknowledged the issue and arranged a swift replacement without hesitation. Their proactive customer care shows they’re serious about maintaining high standards. While consistency matters, their commitment to remedying issues is equally worth noting. I am very impressed with them and will definitely continue to buy from them.
21 maart 2026
Review zonder uitnodiging
Antwoord van Steak King
Thank you for your support and kind words! We’re glad we could resolve the issue quickly for you. We’ll continue working to keep both our quality and service consistent.
Problems with packing
I bought 2 kg of ribeye steak, in 330grams cuts, and specifically asked for individual packing, i.e. 6 individually packed steaks.
However, what i received was 4 packs, where two of them containing 2 steaks each.
15 maart 2026
Review zonder uitnodiging
Antwoord van Steak King
Thank you for your feedback. Our standard packaging procedure is to pack steaks by two per pack.
However, we understand your preference for individual packing. Please email us at orders@steak-king.com with your order details, and we’ll be happy to assist you further.
Efficient Delivery Arrangement
Replying Email within 30mins and Arranging delivery within 10mins. Impressive work efficiency.
15 maart 2026
Review zonder uitnodiging
Antwoord van Steak King
Thank you for your kind words! We’re glad to hear our team could respond quickly and arrange the delivery promptly. We really appreciate your support!
Great quality products
Great quality products, great service, easy to use app. The only thing is, and I see I’m not alone with this here, we tend to overlook if a product comes frozen or chilled. This may cause disappointment and a subsequent, unjustified less-than-5 star review, Please put another reminder at check out that some products come chilled. Otherwise great overall service. Thanks!
12 maart 2026
Review zonder uitnodiging
Antwoord van Steak King
Thank you for your detailed feedback and kind words about our products, service, and app. We appreciate the suggestion regarding clearer reminders for frozen vs chilled items and will certainly take this into consideration to help customers avoid confusion at checkout. Thanks again for your support!
The steak was of very high quality at a…
The steak was of very high quality at a very reasonable priceprice.
26 februari 2026
Antwoord van Steak King
Thank you for your kind feedback! We’re glad you enjoyed the steak quality and found it good value. We really appreciate your support!
Antwoord van Steak King
Thank you for your kind words! We’re glad you’re happy with the prompt service and quality. We appreciate your support!
I don't want to leave Aberdeen because…
I don't want to leave Aberdeen because of steak King.
Staff are friendly and steak are fantastic with reasonable price. It's so near my place that I could go pop in anytime for some chilled steaks.
26 februari 2026
Antwoord van Steak King
Thank you for the wonderful feedback! We’re really glad to hear our Aberdeen shop is convenient for you and that you enjoy the steaks and friendly service. Always happy to have you drop by anytime!
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.