All good, the meat, the price, the time, except if the SF Express can call ahead proactively about arrival time because i don't have a maid wait at home to receive the shipment.
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Lees wat reviewers zeggen
The Australian Wagyu Ribeye & Steaks: The marbling on the Wagyu ribeye was stunning, and it cooked up to absolute perfection with an incredibly rich, buttery texture and deep beef flavor. The other... Toon meer
Edit - Steak King responded immediately when they saw my original review and they generously offered a significant store credit to enable me to reorder. I look forward to a better experience when co... Toon meer
Have been buying from Steak King for a while... overall good service and quality of Meat. But Technical glitches affect over user experience. 1.) Used loyalty points to redeem coupon, but wa... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Steak King was formed by Johnny Glover; a chef, butcher and fishmonger of 30 years who founded The Butchers Club & Pacific Gourmet here in Hong Kong. Steak King products are sourced directly from farmers and fishermen from around the world, we pride ourselves on working with the finest producers that care about their products the same way that we do. Meats and Seafoods are flown in fresh and processed by our own expert butchers here in Hong Kong before being blast frozen and delivered to your door.
Contactgegevens
2/F Room B1, Vita Tower - Block B, 29 Wong Chuk Hang Road, Hong Kong, HKHKHK, Wong Chuk Hang, Hong Kong
- +852 25981080
- orders@steak-king.com
- steak-king.com
4,2
Goed
428 reviews
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Steak King,
Steak King,
I like the fact you are bringing out new products, l won't say what because, if l do it will explode and the prices and availability will go through the roof. Last order was great just arrived. Chilled unctious steaks.
30 september 2026
Review zonder uitnodiging
Antwoord van Steak King
Thanks for the great review! We’re glad you enjoyed your steaks and are excited about our new products. We look forward to your next order!
please don't buy ribeye cap here
please don't buy ribeye cap here. It is the hardest to chew steak I have ever experienced
29 september 2026
Review zonder uitnodiging
Antwoord van Steak King
Hi Jun, thank you for your feedback. Could you please email us at orders@steak-king.com? We’ll look into what went wrong and follow up with an appropriate resolution. Thank you.
I ve ordered couple times M9 ribeye…
I ve ordered couple times M9 ribeye they are good, but this time doesn't have enough marbling, has more sinew, and the cap area is very small- very different from previous orders.
24 september 2026
Review zonder uitnodiging
Antwoord van Steak King
Thanks for your continued support, and we’re sorry this ribeye wasn’t consistent with your previous orders. We appreciate you letting us know and will share your feedback with our team.
Antwoord van Steak King
Thank you for your kind review! We’re glad you enjoyed the quality and value.
Great service , less great steaks
The quality of the steaks have really gone down over the past year. I tend to buy the same cuts from the same farms and the drop in quality is very noticeable. The range of offerings have narrowed. I haven’t seen top-tier cuts such as Black Opal for a couple of years now. This is likely a decision to go down market and mass market. Customer service remains great.
24 september 2026
Review zonder uitnodiging
Antwoord van Steak King
Thank you for your honest feedback. We’re sorry the quality and selection haven’t met your expectations, and we’ll share your comments with our team. We’re glad our customer service has been great and hope to provide a better experience next time.
Good steaks.. but Tech glitches.
Have been buying from Steak King for a while... overall good service and quality of Meat.
But Technical glitches affect over user experience.
1.) Used loyalty points to redeem coupon, but was told couldn't use.
2.) tried ot buy over 2000 HKD of steaks, had a "free item" offered but during payment, it says no more inventory of free item, and then couldn't proceed to pay without first removing items from cart and reducing the total purchase... stuck here for over 20 mins...
Inventory management and payment flow can be more smooth.
22 september 2026
Review zonder uitnodiging
Antwoord van Steak King
Hi Patrick, many thanks for your constructive feedback and we're sorry to hear you had a less than satisfactory experience. We have corrected the checkout error and implemented measures to prevent this issue coming up again. Regarding the issue with you loyalty points, if you get in touch with one of our customer service staff, they will be happy to investigate the problem and find a solution so you can make use of your points. Thanks again.
Very responsive and helpful customer…
Very responsive and helpful customer service
16 september 2026
Review zonder uitnodiging
Antwoord van Steak King
Thank you for your kind words! We’re glad our team could help.
Love the customer service team!
Love the customer service team!! They reply fast and efficiently. I love their service diffidently would recommend steak king
13 september 2026
Review zonder uitnodiging
Antwoord van Steak King
Thank you so much for your kind words! We're thrilled to hear that you love our customer service team and our service overall. Your recommendation means a lot to us. We look forward to serving you again soon!
want to express my sincere appreciation…
want to express my sincere appreciation for the excellent service I received. The early delivery arrangement was already impressive, but what stood out most was the prompt and thoughtful reply to my request for an approximate delivery time, especially since I didn’t have help at home. Your response gave me exactly the information I needed, and right at noon the food arrived—perfectly on time.
As always, everything was well packed and ready to store, reflecting your consistent attention to detail. Well done, and thank you for the quick response and reliable service.
Warm regards, Dom
13 september 2026
Review zonder uitnodiging
Antwoord van Steak King
Thank you for your kind words! We're glad our prompt response and attention to detail made your experience smooth. We appreciate your support and look forward to serving you again
Awful customer service BEWARE buy at your peril
Awful customer service. They state you can cancel as long as not shipped i've emailed them today and been on their online chat and they take ages to respond first they say they will help you cancel the order then they say you can't cancel an order once you've placed it.
the order hasn't been shipped it hasn't been picked yet they won't let you cancel
Awful company I would be very careful buying from them!
11 september 2026
Review zonder uitnodiging
Antwoord van Steak King
Hi Ivan,
We hope you're doing well. After reviewing your conversation with our customer service team, we noticed that we responded to your first email within 15 minutes, which we believe is quite prompt.
Regarding the cancellation, it is accepted as per our T&C. Our team was actively investigating to understand what went wrong, and we’re happy to accommodate a change in delivery date if you have a new plan.
We truly appreciate your patience and understanding. To clarify, after some back and forth, we were able to resolve the issue for you in less than no time and have arranged the refund accordingly.
We look forward to the opportunity to serve you again in the future.
Good choice of meat products
Good choice of meat products, good meat quality; stock replenishment is faster than peers and excellent custom service and communication.
31 augustus 2026
Antwoord van Steak King
Thank you for your kind words! We’re glad you’re happy with our products and service. Looking forward to serving you again!
Yummy in my tummy
Was skeptical at first but the meat was beautiful, nice marbling and tastes like steak you would normally pay triple the price for in a restaurant. Overall very happy with the purchase will definitely buy again
30 augustus 2026
The M1/2 Striploin was very…
The M1/2 Striploin was very disappointing. The fat portion represents almost half of the steak.
Appreciate Steak King’s prompt and proactive response. Looking forward to a better experience later this week.
28 augustus 2026
Antwoord van Steak King
Hi Francis,
We hope you're doing well. We're sorry to hear that you're not satisfied with our M1-2 Striploin. Please kindly send us photos at orders@steak-king.com, and we will follow up accordingly. If necessary, we will arrange an exchange for you. Thank you!
Great food
Great food, great value. Wish it could have been cheaper for free delivery 📦. Would have ordered more often if free delivery is around $500
29 augustus 2026
Antwoord van Steak King
Thank you for the kind words! We're glad you enjoyed the food and value. We hear you loud and clear — free delivery at around $500 would definitely make things even sweeter! In the meantime, remember, you can always do a store pickup for your orders. That way, you get great products without the delivery fee. Looking forward to your next order!
主旨：反映所購「肉眼扒」欠缺肉眼蓋及肉質不符預期單據編號：Order…
主旨：反映所購「肉眼扒」欠缺肉眼蓋及肉質不符預期單據編號：Order SK171755
貴店負責同事鈞鑒：
本人於5-9-2026在貴店自取標示為「M9肉眼扒」（Ribeye）之牛扒，單據編號為Order SK171755
一般所稱之肉眼扒，除中間之肉眼芯外，應連有搭於其上的肉眼蓋（ribeye cap／spinalis dorsi）。此蓋肉為肉眼最嫩、油花最集中之部分，亦是消費者選擇此部位之主要原因。
今次收到之貨品明顯欠缺此層蓋肉，外形較似整條肉眼之尾段，纖維亦偏粗，與正中段肉眼應有之嫩度及結構不符。該件貨品本人已經食用，今次並非要求退款，只想如實反映情況，因為身體非常之不滿及不愉快。
本人一向有意再次光顧貴店購買肉眼，但經過今次經驗，對貨品是否真正中段、是否包含肉眼蓋，已失去信心。懇請貴店說明往後如何確保所售「肉眼扒」為連蓋，而非尾段或已切走蓋肉之件貨，以及顧客選購時如何分辨，以便本人可以安心再次購買。
5 september 2026
Review zonder uitnodiging
Very good quality steak& service
Very good quality steak, customer service is very supportive and helpful, a delightful shopping experience
8 september 2026
Review zonder uitnodiging
Great experience
Great experience ordering steak from Steak King. The packaging was good and kept everything fresh. The quality of the meat is outstanding. Highly recommended.
29 augustus 2026
When I received the package of steaks…
When I received the package of steaks it was not well chilled.
28 augustus 2026
Good go to online butchers
Maybe I am not a meat cut connoisseur but I can't tell too much on an enhanced wagyu taste in the steaks. I can confirm their Chilli Pork sausage is my favourite from my last purchase and I shall buy again ;p
28 augustus 2026
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