Steak King Reviews 

430
•
TrustScore 4 uit 5

4,1

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

My sincere thanks to the steak qualities's commitment and services. I am always sceptic on ordering edible items online as you do not know what you will get despite what the script mentioned. But wit... Toon meer

Beoordeeld met 1 van de 5 sterren

I got your delivery package on last Saturday around 1:30pm There have 2 pack of steak which is premium chilled wagyu M3-4 ribeye + strip loin Both package is already deforested I opened one pack... Toon meer

Beoordeeld met 4 van de 5 sterren

All good, the meat, the price, the time, except if the SF Express can call ahead proactively about arrival time because i don't have a maid wait at home to receive the shipment.

Beoordeeld met 5 van de 5 sterren

Overall the process of purchases is smooth and satisfactory. The date of delivery can be chosen to suit our own planning and schedule. Prices are attractive in most cases. Even better if more diversi... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Boodschappenbezorgdienst
  2. ook in
  3. Steakhouse
  4. Vismarkt
  5. Vleesproductleverancier

Geschreven door het bedrijf

Steak King was formed by Johnny Glover; a chef, butcher and fishmonger of 30 years who founded The Butchers Club & Pacific Gourmet here in Hong Kong. Steak King products are sourced directly from farmers and fishermen from around the world, we pride ourselves on working with the finest producers that care about their products the same way that we do. Meats and Seafoods are flown in fresh and processed by our own expert butchers here in Hong Kong before being blast frozen and delivered to your door.


Contactgegevens

4,1

Goed

TrustScore 4 uit 5

430 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 70% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,1

Alle reviews

(430)

225 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 2 van de 5 sterren

Tasteless shrimp carpaccio

While the steaks were ok, the shrimp carpaccios we bought were a big disappointment. The expiry date was approaching (oct or Nov26) and the shrimps were tasteless and not fresh, definitely not recommended! Paid 600+ for 10 and not sure who would eat the 8 left over discs…

3 augustus 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Absolute disaster

I ordered the taster box on the 30th of July for delivery on the 6th of August (today). At 5:30 this morning, they sent an email to say that part of the taster box (the most important one - the fillet steaks) won't be arriving and they're giving me £26 credit to my store account (so not even a refund).

There has not been any dispatch notification as yet, so there is no chance this arrives today, regardless. I will be flagging this with my bank since they clearly aren't honoring their service and don't care about repeat business.

Update from later in the day on 6 August: they now said they won’t deliver today (again, surely this is something they’d have known yesterday, but ok), and offered to have a delivery next week or a refund. At no point have they actually replied to my email, so I won’t be taking delivery and asked for a full refund. Disgraceful service.

6 augustus 2026
Review zonder uitnodiging
Logo Steak King

Antwoord van Steak King

Hi there,

We hope you're doing well. We sincerely apologize for the experience you had. Initially, we tried our best to arrange the service, but unfortunately, we were unable to do so.

In our second email, we offered you options: either to have the item sent next week or a full refund, along with an additional 10% credit for your next purchase.

Once again, we apologize for this disappointing experience and truly hope you will give us another chance to serve you better.

Please feel free to contact us again. Thank you for your understanding.

Beoordeeld met 5 van de 5 sterren

Steak King is my prime choice

I've ordered from Steak King a few times since March 2025. Compared to other online chilled/frozen meat competitors I've used, Steak King is my prime choice. What I like: consistent quality products that are as advertised, kind and responsive customer/delivery service (shout out to Kitty and Meera!), and their Meat Emporium sales. Up until now, I have no beef with Steak King.

27 juli 2026
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Used to use Steak king quite a lot

Used to use Steak king quite a lot, very upset and disappointed regarding last weeks delivery.. 9 cuts of meat.. Quality has dropped, The T bone steaks had gone green along the thin fatty tissue along the bone.. customer service informed me this is normal.. and caused by vacuum sealing.. the steaks are sealed but not under any vacuum.. to me it looks like the steak was not stored at the correct temperature during transportation. Would have never purchased or eat steaks in this condition.. Made me rethink purchasing meat and fish online..

16 juli 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

First order worth £140

First order worth £140 - Delivery date was missed - Half the order was off and had to be binned, not fit for consumption, rest of the parcel found the meat quality not matching the price, quality on the low side vs price. Customer service reply, sorry to hear that better luck next time. Wouldn't refer them to friends and family. Anyway good luck with your purchase i ended up £100 out of pocket and very average expensive meat.

19 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great quality products

Great quality products, professional service. Convenient location in Wong Chuk Han to pick up. Miss the USDA prime steak which I bought the first time. When will it be back?

14 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great place to get meat from

Great place to get meat from, especially when they have their promotions. It is always great quality and I regularly purchase steaks and salmon from Steak King. I appreciate the option to pickup my order from a Flat Iron shop as it gives me some flexibility. One request I would have is to have the option to have the steaks vacuum sealed separately, especially when buying 1kg of meat separated into 2 or 3 steaks, as I can't eat all of that at once.

11 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Experience was great

Experience was great, however I bought the mascarpone and when I realized the expiry date was really close to my buying date which is not very nice I had to rush to use it and turned bad pretty quickly

29 juni 2026
Beoordeeld met 5 van de 5 sterren

Quality of product is great

Quality of product is great , price very fair and delivery is on time.
The rewards points scheme offers a decent cash coupon option that kicks in after just a few orders.

28 juni 2026
Beoordeeld met 2 van de 5 sterren

Igorned my request to deliver 1kg in…

Igorned my request to deliver 1kg in thick and 1kg in thin cut.

28 juni 2026
Logo Steak King

Antwoord van Steak King

Hi Robert,

Thank you for sharing your feedback. As we handle a large volume of orders daily, we typically process based on the selections made on our website. However, we do accommodate special requests if you contact us via email or phone.

We apologize for any inconvenience caused. If you'd like to discuss this in more detail, please feel free to email me directly. I am Sanwal, the Customer Service Manager, sanwal@steak-king.com.

Thanks again!

Beoordeeld met 1 van de 5 sterren

Referal scam

I did there referal program to get a free knife / drink / steaks
But they are claiming I didnt actually get any even tho there own site proves I have 50+ invites and are now ignoring my emails

28 juni 2026
Review zonder uitnodiging
Logo Steak King

Antwoord van Steak King

Your account was flagged by our fraud detactors. If you'd like to appeal this decision, please contact customer support orders@steak-king.com. You can refer to the competition T&Cs, specifically section 6 regarding Fair Use and Prohibited Conduct

"This Promotion is intended for genuine, organic sharing between real individuals. The following are strictly prohibited and will result in disqualification and forfeiture of rewards: creating fake, duplicate, or fraudulent email accounts or waitlist entries; self-referral or referring email addresses you control; using bots, scripts, automated systems, or any technical means to generate Referrals; spamming, including posting referral links in a manner that breaches third-party platform rules or UK anti-spam law (including the Privacy and Electronic Communications Regulations); and any conduct intended to manipulate, abuse, or undermine the integrity of the Promotion."

Beoordeeld met 5 van de 5 sterren

I ordered ribeye steak and beef fillet

I ordered ribeye steak and beef fillet. The meat delivered was very prefect quality and the knife which was a gift from Steak King was also amazing. It was such fun to cut the loaf of meat with a very sharp edged knife. Will order again.

29 juni 2026

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