food improvement request. Provide a salad buffet with undressed salads and other low calory food. Also steamed veg again low calorie healthy options. Thank you. Provide decaf real coffee not just... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
This was our first time using the Dublin -> Holyhead and return sailing on the Stena Estrid with a cabin.. We have an 8-month-old baby, so the cabin was a great addition to our trip! Everyt... Toon meer
Bedrijf heeft geantwoord
The sailing from Holyhead was an hour late. While boarding the foot passengers, the bus to the ship spent 45 minutes with a full load of passengers at the loading ramp waiting to be allowed on. Thankf... Toon meer
Ive been using rosslare to Fishguard lately I understand ships need upgrades perfectly fine....thank you for my 50 percent discount on next crossing with should be around July...hope ship ready for ne... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Stena Line Ireland
Geschreven door het bedrijf
At Stena Line, we make travelling by sea between Ireland, Britain, and beyond simple, comfortable, and enjoyable. For over 60 years, we’ve been proudly connecting people and places across Europe — and helping Irish travellers sail the easy way.
Whether you’re off on a family break, a business trip, or visiting loved ones, you can count on cosy cabins, great food, and plenty of onboard entertainment. Travelling with kids or pets? We’ve got dedicated areas for them too. Our modern ferries, friendly crew, and commitment to making every journey smooth mean you can simply relax and enjoy the crossing.
- Ferries from Ireland
- Dublin – Holyhead
- Rosslare – Fishguard
- Belfast – Liverpool
- Belfast – Cairnryan
Plan your road trip to Europe
As a family-owned Swedish company, Stena Line operates 18 routes across Northern Europe. If you’re travelling between Denmark, Sweden, Germany, Poland, or Latvia, explore our wider network for an easy and scenic way to get around.
Good to know
We don’t charge extra for luggage — car passengers can bring what fits in their vehicle, and foot passengers can carry what they can manage (up to 23kg per item).
Book your next trip
Visit www.stenaline.ie to find timetables, fares, and our latest offers. Use the Low Fare Finder for the best prices or upgrade to Flexi or Premium for more comfort and flexibility.
Contactgegevens
Ierland
- stenaline.ie
3,9
Goed
340 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van Stena Line Ireland
Good morning,
Thank you for your review. We’re delighted to hear you found our staff great and appreciated the regular sailings. We hope to welcome you onboard again soon.
Regards
Dave
Stena Line
Very uncomfortable boat
Very uncomfortable boat
You need to do better
Very disappointed
11 april 2026
Antwoord van Stena Line Ireland
Good morning,
Thank you for sharing your review.
We are very sorry to hear that you found your journey uncomfortable and left feeling disappointed. This is not the experience we aim to provide, and we appreciate you taking the time to share your feedback. Your comments have been shared with our team.
We hope to welcome you onboard in the future for a smoother experience.
Regards
Dave
Stena Line
An essential service with exceptional…
An essential service with exceptional customer service.
11 april 2026
Antwoord van Stena Line Ireland
Good morning,
Thank you for your 5 star review. We’re proud to provide an essential service and delighted to hear that you experienced exceptional customer service. Your support is greatly appreciated, and we look forward to welcoming you onboard again.
Regards
Dave
Stena Line
Stena line is a smooth well oiled…
Stena line is a smooth well oiled operation and weather permitting rarely let's their customers down.
All of their employees are well trained and carry out their roles efficiently.
8 april 2026
Antwoord van Stena Line Ireland
Good morning,
Thank you for your 5 star review. We’re delighted to hear that you find that it is a smooth and reliable operation, and that our crew consistently deliver efficient, professional service. Your comments are greatly appreciated, and we look forward to welcoming you onboard again.
Regards
Dave
Stena Line
Antwoord van Stena Line Ireland
Good morning,
Thank you for your 5 star review. We’re delighted to hear you received good service and enjoyed a great cabin on board. We hope to welcome you back again soon.
Regards
Dave
Stena Line
Too many sailings getting cancelled due…
Too many sailings getting cancelled due to inferior ship being allocated to the route. Ben my cheree not fit for purpose.
I rebooked with Irish Ferries.
8 april 2026
Antwoord van Stena Line Ireland
Good morning,
Thank you for your review. We’re sorry to hear about the disruption you experienced and understand how frustrating cancellations can be.
Sailings are cancelled only following safety assessments. While we regret that this led you to rebook elsewhere, your comments have been shared with our team.
We hope to welcome you onboard in the future.
Regards
Dave
Stena Line
Antwoord van Stena Line Ireland
Good morning,
Thank you for your review. We’re delighted to hear you found our staff efficient, friendly and helpful, and that you felt your journey offered good value for money. We hope to welcome you onboard again soon.
Regards
Dave
Stena Line
Antwoord van Stena Line Ireland
Good morning,
Thank you so much for your review. We’re delighted to hear that you found our staff very attentive — our team will be so pleased to know their efforts made a positive impression.
We really appreciate you taking the time to share your experience and hope to welcome you on board again soon.
Regards
Hayley
Stena Line
Booked the Stena lounge
Booked the Stena lounge. Really clean. Lovely staff but disappointed no sandwiches like in airport lounges.
9 april 2026
Antwoord van Stena Line Ireland
Good morning,
Thank you for taking the time to share your review. We’re really pleased to hear that you enjoyed the Stena Lounge and found both the space and our team welcoming — that’s great to hear.
We’re sorry to learn you were disappointed by the lack of sandwiches. While our lounge offers a selection of snacks and refreshments, we appreciate that expectations can vary, especially if you’re used to airport lounge offerings.
Your feedback is really helpful, and we’ll make sure it’s shared with the relevant team as we’re always looking at ways to enhance the experience.
Thank you again for your comments, and we hope to welcome you back on board soon.
Regards
Hayley
Stena Line
Delayed by 2 hours on way out ferry…
Delayed by 2 hours on way out ferry cancelled due to storm on way back had to pay hotel for extra day. Obviously return cancellation not stenalines fault. Came back Easter Sunday and all kids were given Easter eggs by staff even though we didn’t have kids we thought it was a nice touch
5 april 2026
Antwoord van Stena Line Ireland
Good morning,
Thank you for sharing your review. We’re very sorry to hear about the delays on your outbound journey and the cancelled return sailing due to the storm — we know how frustrating and disruptive this can be, especially when it results in unexpected extra costs like an additional night in a hotel. Weather-related cancellations are always made with safety in mind, but we truly understand the inconvenience they cause.
We’re pleased to hear, however, that when you travelled back on Easter Sunday, the team made your children’s day with Easter eggs. We’ll be sure to pass this lovely feedback on to the staff — they’ll be delighted to know their gesture made a difference.
We hope to welcome you on board again soon.
Regards
Hayley
Stena Line
Rooms are always dirty
Rooms are always dirty. Last travel there was one tea bag and open and used milk sachets.
5 april 2026
Antwoord van Stena Line Ireland
Good morning,
Thank you for taking the time to share your review. We're very sorry to hear about the issues you experienced with the cleanliness of your Superfast Suite — this is far below the standards we expect. Finding only one tea bag and used milk sachets is unacceptable, and we completely understand your frustration.
Please know that we are addressing this with our housekeeping team to ensure it doesn’t happen again. Your comfort and experience matter to us, and we appreciate you bringing this to our attention.
If you wish to discuss this further, please contact our customer services team via the contact form on our website at stenaline.ie/contactform
We hope to welcome you back in the near future for an improved experience.
Regards
Hayley
Stena Line
Antwoord van Stena Line Ireland
Good morning,
Thank you so much for your review. We're delighted to hear that you found our online booking process easy to use and that our staff have been consistently helpful — that means a lot to us.
We really appreciate you taking the time to share your experience and hope to welcome you on board again soon.
Regards
Hayley
Stena Line
Antwoord van Stena Line Ireland
Good afternoon,
Thank you for your 5 star review. We are delighted to hear of your positive experience travelling over with us and look forward to welcoming you back onboard again.
Regards
Dave
Stena Line
Easy to purchase
Easy to purchase, flexi fare made it very easy to change timing, boat itself was spotless.
6 april 2026
Antwoord van Stena Line Ireland
Good afternoon,
Thank you for your 5 star review. We’re pleased to hear that you found the booking process easy, the Flexi fare convenient for changing plans, and the ship spotless during your journey. We look forward to welcoming you back onboard again.
Regards
Dave
Stena Line
Nothing makes a ferry crossing great
Nothing makes a ferry crossing great. All that can be said is that Stena make it as easy as possible for the traveler to make the journey without too much stress. Stena are generally reliable time wise and their ships are clean. Just don't expect your cabin (suite) to be warm!!
I note the response from Stena Line regarding my remark regarding the Cabin/Suite warmth. I wanted to add a note to that to say that I have traveled the Belfast to Cairnryan route for over 20 years with Stena and in the last ten years more than ten times each year. On none of these trips have I enjoyed the ability to increase the temperature of the cabin/suite. There is a thermostat on the wall but it is simply there for show and is totally devoid of functionality! However having said all that I would still use Stena as my preferred ferry provider as familiarity is everything!
7 april 2026
Antwoord van Stena Line Ireland
Good morning,
Thank you for your review. We’re pleased to hear that you continue to find our service reliable, our ships clean, and the overall journey as stress‑free as possible.
We are sorry to learn that the temperature in your cabin did not meet your expectations. Your comments have been noted and shared with our team.
We hope to welcome you back onboard in the future.
Regards
Dave
Stena Line
Perfect in all details
3 april 2026
Antwoord van Stena Line Ireland
Good morning,
Thank you for your 5 star review. We’re delighted to hear that everything was perfect in every detail and we look forward to welcoming you back onboard again.
Regards
Dave
Stena Line
First time travelling by such a large…
First time travelling by such a large ship. The staff, facilities, voyage was excellent
6 april 2026
Antwoord van Stena Line Ireland
Good morning,
Thank you for sharing your 5 star review. We’re delighted to hear that your first experience travelling on a large ship was such a positive one, and that you found our staff, facilities and the voyage itself excellent. We hope to welcome you onboard again soon.
Regards
Dave
Stena Line
Absolutely disgusting service
Absolutely disgusting service. We sailed on the Ben my cheer and did not realize it was such a small boat . There was no cabins and as for the duty free it was basically non existent. We were booked for a return trip but we cancelled as we would not ever ever travel on the boat again . The cleaning left a lot to be desired . It will now be Irish ferries for us until a time when Stena puts back another ship with acceptable services , from rosslare to fishgaurd
5 april 2026
Antwoord van Stena Line Ireland
Good morning,
Thank you for sharing your review.
We are sorry to hear that your experience on board did not meet your expectations.
We understand your disappointment regarding the vessel size, lack of cabin accommodation, limited onboard facilities and the standard of cleanliness, and we regret the impact this had on your decision to cancel your return journey. Your comments have been shared with our team.
If you would like to discuss this further please contact our customer services team via the contact form on our website at stenaline.ie/contactform
We hope to welcome you back onboard in the future.
Regards
Dave
Stena Line
Always seem to be delays
Always seem to be delays. Especially with the Ben my Chree. Internet is awful.
However it is much more comfortable than the nordica
3 april 2026
Antwoord van Stena Line Ireland
Good morning,
Thank you for sharing your review.
We are sorry to hear about the delays you’ve experienced, with the replacement vessel, and that the onboard internet did not meet your expectations. We understand how important reliability and connectivity are when travelling, and your comments have been shared with our relevant team.
We hope to welcome you onboard again in the future.
Regards
Dave
Stena Line
Easy booking,friendly staff an…
Easy booking,friendly staff an sevice,comfortable seating
4 april 2026
Antwoord van Stena Line Ireland
Good morning,
Thank you for your 5 star review. We’re delighted to hear that you found the booking process easy, our staff friendly and helpful, and the seating comfortable. We hope to welcome you onboard again soon.
Regards
Dave
Stena Line
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