Good variety of sofas and armchairs all available to sit and try out Good range of colours and fabrics though salesman did not know full range of options but was able to find out
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Went in for coffee - came out with 2 new settees to replace 2 x 20 year old ones Found the experience friendly and professional Very good selection of quality furniture Staff extremely helpful... Toon meer
Bedrijf heeft geantwoord
Great customer service, spent a lot of time helping me with choice of chair +footstool I purchased. Plenty choice in store. Delivery men were excellent, very nice 2 guys.
Bedrijf heeft geantwoord
Order: 281996 We had a mix up with the L shaped suite and motorised component being different from our order from Aberdeen store. Steve in the furniture division dealt with us and helped us make... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Meubelwinkel
- Slaapkamermeubilair winkel
- Vloerenwinkel
- Woonwinkel
- Woonkamermeubilairwinkel
- Matrassenwinkel
Geschreven door het bedrijf
For over 50 years, Sterling Home has been a trusted name in the UK, offering exceptional furniture and home décor that combine quality, style, and value. From our flagship store in the historic old mill at Tillicoultry to our other locations across Scotland, we have built a reputation for providing a unique shopping experience that’s second to none. Our stores boast an extensive range of furniture and accessories to suit every taste, style, and budget. Whether you’re furnishing a new home, updating a room, or adding the perfect finishing touches, you’ll find exactly what you need at Sterling Home. From luxurious sofas and bespoke dining sets to elegant lighting and cosy bedroom essentials, our carefully curated collections feature leading brands and timeless designs, reflecting our commitment to quality and craftsmanship. While we are proud of our heritage, we are always looking ahead. We continually expand our offerings, introducing innovative products and personalised services to meet the evolving needs of our customers. Whether you visit us in-store or shop online, our knowledgeable team is here to help you create the perfect living space. Discover Sterling Home today and experience why we are Scotland’s go-to destination for furniture, accessories, and interior inspiration. With over five decades of expertise, we are dedicated to making every house a home.
Contactgegevens
Verenigd Koninkrijk
- 0845 543 0469
- customerservice@sterlingfurniture.co.uk
- sterlingfurniture.co.uk
4,6
Uitstekend
4K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Assistants very helpful
Assistants very helpful.
My delivery was much quicker than told so lovely surprise.
12 juli 2026
Antwoord van Sterling Home
Hi Jacqueline,
Thank you for your kind feedback.
We're delighted to hear that you found our team so helpful and that your delivery arrived sooner than expected – what a great surprise!
We really appreciate you taking the time to share your experience and hope you're enjoying your purchase.
Thank you for choosing Sterling Home Aberdeen.
Kind Regards
The Sterling Home Team
Knowlegeable and very friendly staff
11 juli 2026
Antwoord van Sterling Home
Hi Brent,
Thank you for your feedback.
We're delighted to hear that you found our team knowledgeable and very friendly. Providing helpful, welcoming service is what we strive for, and it's wonderful to know we made a positive impression. We appreciate your support and look forward to seeing you again soon.
Kind Regards
The Sterling Home Team
Great service from Rudy
Great service from Rudy (who was supported by Conor & Darren). Rudy was super helpful in getting both our kitchen table & stools and dining table and chairs ordered today in Tillicoultry store. Lovely friendly, helpful and knowledge service from all mentioned above.
Will definitely return to shop again in the future.
26 juli 2026
Review zonder uitnodiging
Antwoord van Sterling Home
Hi,
Thank you for your wonderful feedback.
We're delighted to hear that Rudy, with assistance from Conor and Darren, provided such excellent service during your visit to our Tillicoultry store. It's great to know their friendly, helpful, and knowledgeable approach made choosing your new kitchen and dining furniture such a positive experience.
We'll be sure to pass your kind comments on to Rudy, Conor, and Darren—they'll be thrilled to receive your recognition. Thank you for choosing Sterling Home, and we look forward to welcoming you back again soon.
Kind regards,
The Sterling Home Team
Antwoord van Sterling Home
HI Christine,
Thank you for taking the time to share your feedback.
We're delighted to hear that David provided such knowledgeable and helpful service during your visit. We pride ourselves on delivering excellent customer service, and it's wonderful to know David made a positive impression. We'll be sure to pass your kind comments on to him.
We look forward to welcoming you back again soon.
Kind Regards
The Sterling Home Team
A lovely lady meeting us at door to…Ended up at g plan and got a proper gentleman to serve us with no sales just honesty thanks to Gerry watson
A lovely lady meeting us at door to help .
Went through all halls got to g plan and this was the suit we were looking for .
26 juli 2026
Review zonder uitnodiging
Antwoord van Sterling Home
Hi Geo,
Thank you for your wonderful feedback.
We're delighted to hear that you received such a warm welcome and that Gerry Watson provided honest, helpful service without any pressure. It's great that you found exactly the G Plan suite you were looking for, and we'll be sure to pass your kind comments on to Gerry and the team.
We appreciate your visit and hope you enjoy your new furniture for many years to come.
Kind regards,
The Sterling Home Team
New Sofa Purchase
Was very easy to make the purchase of new sofas and all the paperwork completed quickly!
26 juli 2026
Review zonder uitnodiging
Antwoord van Sterling Home
Hi Claire,
Thank you for your fantastic feedback.
We're delighted to hear that purchasing your new sofas was an easy and enjoyable experience, and that everything was completed quickly and efficiently.
We appreciate you taking the time to share your comments and will pass them on to the team.
Thank you for choosing Sterling Home Aberdeen.
Kind Regards
The Sterling Home Team
Angie was really friendly and helpful…
Angie was really friendly and helpful throughout the whole process of purchasing our sofa.
25 juli 2026
Review zonder uitnodiging
Antwoord van Sterling Home
Hi Emma
Thank you for your lovely review.
We're delighted to hear that Angie was so friendly and helpful throughout your sofa purchase. Providing excellent customer service and making the process as smooth and stress-free as possible is exactly what we aim for. We'll be sure to pass your kind comments on to Angie.
Enjoy your new sofa, and thank you for choosing us!
Kind Regards
The Sterling Home Team
Sterling Home
I had a fantastic experience at Sterling Home Furniture\. Lauren Grant was excellent from start to finish\. She was knowledgeable, friendly, and took the time to talk me through the different options without making me feel rushed or under any pressure\. She answered all my questions and made the whole sales process easy and enjoyable, helping me choose the perfect chair\.
I’d also like to mention the manager, who was equally helpful\. We ended up staying a little after closing while the paperwork was completed, and it was never made to feel like an inconvenience\. They were patient, professional, and even helped us get the chair into the car before we left\.
Excellent customer service all round\. Lauren and the team are a real credit to Sterling Home, and I wouldn’t hesitate to recommend them.
23 juli 2026
Review zonder uitnodiging
Antwoord van Sterling Home
Hi Angela
Thank you so much for your wonderful 5-star review.
We're delighted to hear that Lauren provided such a positive experience and helped you find the perfect chair. Lauren takes great pride in ensuring every customer feels informed, comfortable, and supported throughout their purchase, so it is fantastic to know her knowledge and friendly approach made such a difference.
We're also pleased that our manager and team were able to assist and make the end of your visit as smooth as possible. Going the extra mile for our customers is very important to us, and we're glad you felt welcomed and looked after, even after closing time.
Your kind words and recommendation mean a great deal to Lauren and the entire team at Sterling Home. Thank you for choosing us, and we hope you enjoy your new chair for many years to come.
Kind Regards
The Sterling Home Team
Very happy with my new sofas
Very happy with my new sofas. All staff I dealt with were helpful and friendly from sales point to delivery. Furniture was ready earlier than expected however it was no problem to store it until I was ready for delivery.
Delivered at stated time and delivery team took care in the property.
9 juli 2026
Antwoord van Sterling Home
Dear Ms Mcleod
Thank you for your fantastic review.
We're delighted to hear you're so pleased with your new sofas and that you found our team helpful and friendly throughout the entire process.
We're also pleased that our delivery team took care in your home and provided a positive experience.
Thank you for choosing us. We hope you enjoy your new sofas for many years to come!
Kind Regards
The Sterling Home Team
Delivery time that was promised was not…
Delivery time that was promised was not met, email sales person about it and got no response
9 juli 2026
Antwoord van Sterling Home
Hi Gordon
Thank you for your feedback.
We're sorry to hear that your delivery did not arrive within the promised timeframe and that you did not receive a response to your email.
We understand how frustrating this must have been, providing clear, responsive communication and keeping our customers informed is very important to us, and we regret that we fell short on this occasion.
We appreciate you bringing this to our attention and your comments will be shared with the management team in our Aberdeen store.
Thank you for your patience and support, it really is appreciated.
Kind Regards
The Sterling Home Team
Good friendly staff
9 juli 2026
Antwoord van Sterling Home
Hi Pauline,
Thank you for your feedback.
We're delighted to hear that you found our staff friendly and welcoming. Providing excellent customer service is very important to us, and it's wonderful to know your experience reflected that.
We appreciate your support and look forward to seeing you again soon.
Kind Regards
The Sterling Home Team
Mirror mirror not on the wall
Ordered a sizeable mirror and paid for delivery and installation.....mirror arrived early however they refused to install and left in its box in the hallway.
9 juli 2026
Antwoord van Sterling Home
Hi Derek,
Thank you for your feedback.
While we're pleased your mirror arrived promptly, we're very sorry to hear that the installation was not completed as expected.
We can see that our Customer Service team is already working with you to resolve this matter. We appreciate your patience while they investigate and arrange a suitable solution.
Thank you for bringing this to our attention, and we apologise for the inconvenience caused.
Kind Regards
The Sterling Home Team
Forced hidden fee
After choosing a bed and bedroom furniture to match at your uddingston branch, we were brought to the desk to pay for the goods, the woman we dealt with explained that the delivery guys will come into our home and not to worry they will build our bed and and bring in the rest of the furniture and praised it as a great service, what she forgot to mention that I was charged a extra £119 for this service, at no point was this extra fee mentioned which is shocking.
Even during the conversation my husband said he would just build it and she said, no the guys will build it and put it where you want.
This is shocking that this fee is not disclosed to customers
19 juli 2026
Review zonder uitnodiging
Antwoord van Sterling Home
Hi Andrina
Thank you for taking the time to share your experience. We are very sorry to hear of your disappointment regarding the delivery and installation charge.
Whilst a delivery charge that includes installation is normal, we agree that all costs should be clearly explained before a purchase is completed.
We have forwarded your comments onto the store management team so that they can investigate what happened during your visit to our Uddingston store and review the sales process with the team.
Thank you for bringing this matter to our attention, and we apologise for the frustration caused.
Kind Regards
The Sterling Home Team
Terrible company £2500 for a sofa
Terrible company £2500 for a sofa, thats uncomfortable, and does not match the one from the shop like others have also commented. The response is personal choice.
22 juli 2026
Review zonder uitnodiging
Antwoord van Sterling Home
Hi Lorraine
Thank you for your feedback.
We're sorry to hear that you're disappointed with your sofa and that it hasn't met your expectations for comfort.
As comfort is a personal preference, it can vary from customer to customer. However, we really are sorry that your sofa does not meet your personal preference.
Please contact our customer service team directly if you want to discuss this further.
Kind Regards
The Sterling Home Team
Good customer service
Nikki was very helpful and kept me informed about the item I was interested in purchasing.
7 juli 2026
Antwoord van Sterling Home
Hi Heather,
Thank you for your great feedback.
We're delighted to hear that Nikki was so helpful and kept you informed throughout your shopping experience. I'll be sure to pass your kind comments on to her. We appreciate your support and hope to welcome you back again soon.
Kind Regards
The Sterling Home Team
Helpful and friendly
Catherine was very helpful and knowledgeable. Professional and friendly service.
19 juli 2026
Review zonder uitnodiging
Antwoord van Sterling Home
Hi Dawn,
Thank you for your lovely feedback.
We're delighted to hear that Catherine provided such helpful, knowledgeable, and friendly service.
We pride ourselves on delivering a professional experience for our customers, and it's great to know Catherine made such a positive impression.
We'll be sure to pass your kind comments on to her. Thank you for choosing Sterling Home Aberdeen, and we hope to see you again soon. 😊
Kind Regards
The Sterling Home Team
Delivery drivers were very good the…
Delivery drivers were very good the sofas we got we were disappointed in no where near as confertable as the one we sat on in the shop
6 juli 2026
Antwoord van Sterling Home
Hi John,
Thank you for your feedback.
We're delighted to hear that our delivery drivers provided excellent service. We're sorry, however, that your sofas aren't feeling as comfortable as you expected.
It may be worth noting that new upholstered furniture can take a little time to settle and soften with regular use, so you may find the comfort improves over the coming weeks. We appreciate you sharing your experience and hope you'll soon be enjoying your new suite as intended.
Thank you for choosing Sterling Home Tillicoultry.
Kind Regards
The Sterling Home Team
Gordon was very helpful even though we…
Gordon was very helpful even though we were only making a small purchase
6 juli 2026
Antwoord van Sterling Home
Hi John,
Thank you for your lovely feedback.
We're delighted to hear that Gordon was so helpful during your visit. No matter the size of the purchase, we strive to provide every customer with the same high level of service. We'll be sure to pass your kind comments on to Gordon.
Thank you for choosing Sterling Home Tillicoultry and we hope to see you again soon!
Kind Regards
The Sterling Home Team
Went into store to buy a sofa and was…
Went into store to buy a sofa and was greeted my Catherine who was the perfect sales assistant. She didn't pressure me into any decision and I felt like she genuinely wanted to help. I had a great experience and would definitely recommend.
17 juli 2026
Review zonder uitnodiging
Antwoord van Sterling Home
Hi Grant,
Thank you for your great feedback.
We're delighted to hear that Catherine provided such a positive experience during your visit. It's great to know that her friendly, helpful approach and genuine desire to assist made choosing your new sofa an enjoyable and pressure-free experience.
We'll be sure to pass your kind comments on to Catherine, who will be thrilled to receive this recognition. Thank you for your recommendation, and we look forward to welcoming you back to Sterling Home in the future.
Kind Regards
The Sterling Home Team
100% recommendation
100% recommendation, especially Jonas, who served us. Described to us the offer, matched the ideal mattress, and showed great bed options, even though we specified the budget. Everything went smoothly with a nice and friendly atmosphere 👍
19 juli 2026
Review zonder uitnodiging
Antwoord van Sterling Home
Hi Piotr,
Thank you for taking the time to leave such wonderful feedback.
We're delighted to hear that Jonas provided such excellent service, helping you find the perfect mattress and bed options within your budget while clearly explaining the available offers. It's great to know that everything went smoothly and that you enjoyed the friendly, welcoming atmosphere during your visit.
We'll be sure to pass on your kind comments to Jonas. Thank you for your recommendation, and we hope you enjoy your new bed ! 😊
Thank you for choosing Sterling Home Aberdeen.
Kind Regards
The Sterling Home Team
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.