Stirling Timepieces Reviews 1.103

I’ve recently been working with the team to design a bespoke watch for myself and my colleagues, and I honestly have nothing but positive things to say about the experience so far.
At the start, the process required a fair amount of back-and-forth, including multiple requests and several design updates. My main point of contact, Karina, was absolutely brilliant throughout. She was consistently quick to respond, incredibly informative, and made it feel like nothing was too much trouble.
Beyond the emails, I had the pleasure of speaking with Karina and a few other team members over the phone. They were all remarkably personable and professional, making the whole customer service experience feel seamless.
I also really appreciate the team’s background; as they are mostly ex-service personnel, they had a solid, intuitive understanding of exactly what I was looking to achieve with this project.
I can’t recommend the company highly enough. A huge thank you to the whole team, and I’d like to mention Karina specifically for her fantastic assistance. Keep up the great work, and all the best for the future!

Great communication and a superb product.
I was kept informed every step of the way, with updates on how the project was progressing and when delivery was likely to occur. They've also been in touch to make sure I'm happy with the product. Great service all round.

I love my new Upham. My only issue is a small defect on the dial. It looks like a little piece of dust got in during the manufacturing. Otherwise, I love this watch and would recommend Stirling to anyone!

An excellent watch, accessories and service. High quality service and regularly updated as to the status of the build. Really impressed!!!!

A special order watch - the design altered for our specific requirements. Great communication from Stirling throughout the design, build, delivery and follow up phases. The watch looks and feels very very good. A brilliant company to deal with - and a donation to Combat Stress to top it off. Awesome.

Excellent watch for not a lot of money. Definitely a keeper…

Watch was great, issues with the pathfinder compass with a poor securing back clasp and screws not suitable for strap/s lead to the loss of the back clasp, compass retained but customer follow up service was poor. I would still recommend the watch's not the compass in current form.

The watch has an incredible feel, and is clearly of exceptional quality. From a budget luxury and functional watch, this is hard to beat. I would suggest a little better QC as my minute hand on the watch has a slight gouge mark to it that I assume is from it being squeezed too tightly when placing it, so it’s become my work watch, but it’s not anything that removes a star. Overall great watch and I’ll buy another of the same watch eventually to be my dress watch due to the minute hand thing

The watch designs are amazing, but they need to improve on their bezels.

I have 4 watches by them (2 Durrants, 1 Jarvis, 1 Campbell). The Durrant bezels rotate without much force/pressure and considering that its a company making military watches, I was surprised the bezels were not given much thought. There were instances when I was out in the field rummaging through my field pack, putting on gear with straps, or just crawling in the mud and grass, the bezel has been easily rotated from its default or set position. To me this is a huge issue for if I have my bezel set at a certain time, its going to be costly if it moves so easily and throws me off the timing.

One of the Durrants I received also came with the bezel misaligned in default position and not set in the appropriate position so I had to sent it back for it to be worked on.

The Jarvis came with the same easy rotation as the Durrant, and on top of that after some use the bezel seems to jam and not be able to move unless I move it abit back (the bezel has abit of play) and it moves again. After further use osmehow the bezel does not seem to grip and rotate as consistently anymore.

The campbell I had came with a completely misaligned inner bezel.

As claiming to be a military watch company which had the watches field tested, these bezel isues are baffling and I am surprised this has not been fixed or tended to after so long.

Love the watch. Beautiful. Came in a cool pelican case with a dust cover. Additional nato strap inside as well. Has great weight and wrist presence, looks like it costs way more than it did. As a veteran who struggled with PSTD I was happy to learn sterling is involved with that and in the future I will be buying more watches from sterling.

Holly and Sam were great. They kept notifying me of the status of my timepiece as it was being repaired and returned to me. They answered all the question and answered all my emails in a very expeditious manner.
Very professional.

Delivery time after order placed was excellent, packaging again excellent, good to see the support the company gives to our ex service men and women.
The watch though I felt that it is a bit to small in diameter and would benefit being a bit larger, the straps are a bit on the short side to. Comparing it to my other watches the original Seiko watches I have are probably on par but chunkier, the Christopher Ward are a step above and its not fair to compare with the Brietling or Omega. So a reasonable every day watch as long as you eye sight is 20/20.

Love it - watch did slip into the pool & the glass cracked sadly but still seems to be waterproof

Always efficient, products as advertised, and responsive if there are any issues or concerns. Great products and prices and highly recommended.

The shipping was super fast. I alsonrecieved step by step shipping updates. The watch itself is verybsolidly made, and keeps excellent time. It is also a gorgeous watch.

Great customer service. I had mistakenly put the wrong delivery address for my time piece after I ordered and the team was able to get it fixed with in 30 mins of my request. This is a great time piece (I got the Durant). Great material and craftmanship. 10/10 recommend.

The Durrant GMT is the real deal. From the moment it arrived in that rugged impact-resistant case, I knew this was something different... a brand that actually cares about what it puts into the world.

The 42mm case wears perfectly, the NH34 automatic movement runs clean, and the Super-LumiNova on the dial and ceramic bezel is genuinely impressive for night readability. The GMT function is intuitive and practical, and the sapphire crystal and DLC finishing give it a toughness that matches the story behind it. This watch was built with intention, and you feel that on the wrist every single day.

What really sets Stirling apart is the ethos. Founded by a serving soldier, tested in the field, and committed to giving back to Combat Stress... this isn't just a watch company, it's a community. That means something to me personally as a veteran.
I'm also a huge admirer of Jay Cal and what he's brought to the watch world in terms of passion and authenticity... and Stirling Timepieces embodies that same energy. Would love to meet Jay someday and talk shop. Hoping to add more pieces to the collection soon.

Do yourself a favor and buy one. You won't look back.

Timepiece arrived very quickly , really nicely packaged. Has the the feel of a quality product. I did have some issues regarding the lume not lasting very long but my query regarding this was answered very quickly. I think we just need some sunny weather to charge the lume up. I will monitor this.

Beautiful timepiece, great customer service.

A mate and fellow soldier bought me my watch and I have since purchased some accessories. Black Durant is a beautiful timepiece, and I'm honoured to be helping fellow veterans even if they are Poms lol.