Stirling Timepieces Reviews 1.103

TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

A special order watch - the design altered for our specific requirements. Great communication from Stirling throughout the design, build, delivery and follow up phases. The watch looks and feels very... Toon meer

Beoordeeld met 5 van de 5 sterren

The watch has an incredible feel, and is clearly of exceptional quality. From a budget luxury and functional watch, this is hard to beat. I would suggest a little better QC as my minute hand on the wa... Toon meer

Beoordeeld met 4 van de 5 sterren

Delivery time after order placed was excellent, packaging again excellent, good to see the support the company gives to our ex service men and women. The watch though I felt that it is a bit to small... Toon meer

Beoordeeld met 5 van de 5 sterren

Great communication and a superb product. I was kept informed every step of the way, with updates on how the project was progressing and when delivery was likely to occur. They've also been in touch... Toon meer

Bedrijfsgegevens

  1. Horlogerie

Info over Stirling Timepieces

Geschreven door het bedrijf

  • British Handcrafted Timepieces

  • Owned & Operated by a Serving Soldier

  • Supporting Military Charities With Each Sale

    VISIT OUR WEBSITE CONTACT US

  • Contactgegevens

    4,8

    Uitstekend

    TrustScore 5 uit 5

    1K reviews

    5 sterren
    4 sterren
    3 sterren
    2 sterren
    1 ster

    Heeft 100% van zijn negatieve reviews beantwoord

    Reageert doorgaans binnen 24 uur

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    Beoordeeld met 5 van de 5 sterren

    Amazing time pieces

    Amazing time pieces. I’m a big fan of my new Fraser watch. Great design, exceptionnel lume and a real tool watch (i use it for my job as first engineer on service opération vessel).
    For sure not my last Stirling watches !

    20 november 2025
    Beoordeeld met 4 van de 5 sterren

    Fantastic company to deal with

    Fantastic principle - give back to those who gave (and still give) service to us.
    I already donate to Combat Stress so to buy the Durrant was a good way to give even more. I bought mine during November so the donation was even greater.
    Well done Stirling.
    I bought the metal bracelet to go with the supplied rubber strap. Great bracelet but an absolute pain to fit.
    I got a specialist watch repairer to install it in the end. They said the rubber strap's bars don't work with the metal bracelet. Only cost a fiver to fit so happy with that.
    Sizing the bracelet was easy.
    Really great watch and I will definitely be shopping with Stirling again.

    21 november 2025
    Beoordeeld met 5 van de 5 sterren

    The watch has been great so far

    The watch has been great so far! It seems well made, has nice weight to it. People like it. The packaging was really nice. Communication was good. Really nothing to complain about

    19 november 2025
    Beoordeeld met 5 van de 5 sterren

    I purchased the Fraser Dive watch and…

    I purchased the Fraser Dive watch and couldn't be happier with the watch. It's robust, accurate and ticks all the boxes as a tactical tool. I highly recommend this watch to military personnel and first responders. Cheers from Australia.

    25 november 2025
    Review zonder uitnodiging
    Beoordeeld met 5 van de 5 sterren

    Do it

    Honestly, the shipping was fast (I live in Alaska and got it one day ahead of schedule), the watch is nice and I can’t complain about anything from Stirling themselves. My only gripe is the black nylon band my Burton came with. I whacked my wrist on a door frame just right at work while I was carrying something and it impacted just perfectly to knock the spring bar out and that thing is gone. Looked like to me that if it had a chunkier rubber band it wouldn’t have let go like that. Regardless, that’s not enough to take away from the experience of owning one of these watches. When I’m not a poor, I’m getting another model.

    17 november 2025
    Beoordeeld met 2 van de 5 sterren

    Very disappointed with size of watch

    Very disappointed with size of watch. I will not keep it.

    17 november 2025
    Logo Stirling Timepieces

    Antwoord van Stirling Timepieces

    We’re really sorry to hear that the size of the watch wasn’t what you expected. We do list the case diameter, thickness, and lug width on the product page, but we completely understand that sometimes a watch can feel different once it's in hand.

    If you’d like to return it, we’re here to help make that process quick and easy. Please reach out to our support team and we’ll take care of everything for you.

    Thank you,
    Stirling Timepieces

    Beoordeeld met 5 van de 5 sterren

    Excellent service

    Excellent service. Within less than 30 minutes of placing the order, it had been confirmed, processed and was on route to be shipped. It arrived early afternoon the next day. I ordered a burton watch in grey, it’s a beautiful watch. The quality and attention to detail that has gone into every single part of the item and packaging is fantastic! The watch works perfectly and I’m very happy with the service and the product. Definitely highly recommend Stirling Timepieces

    26 november 2025
    Review zonder uitnodiging
    Beoordeeld met 5 van de 5 sterren

    Burton bronze watch

    I bought the Burton bronze field watch. I bought it as I don't own a bronze watch and the specs are quite something. TheBurton is a stylish, affordable quartz field watch within the Stirling Timepiece family It’s lightweight, reliable, and will develop a unique patina over time. A fantastic everyday companion for any adventure.
    Ken S

    31 oktober 2025
    Beoordeeld met 1 van de 5 sterren

    Recipient still does not have the…

    Recipient still does not have the watch. It was ordered October 28, and has been stuck in Louisville, KY for over two weeks.
    Numerous emails have been sent. Nothing much can be done it seems. The gift has missed its intended purpose!

    29 oktober 2025
    Logo Stirling Timepieces

    Antwoord van Stirling Timepieces

    We’re very sorry to hear that your gift didn’t arrive in time - this is incredibly disappointing and we completely understand your frustration.

    Throughout the delay, we stayed in touch and did everything within our control to help. Unfortunately, customs clearance is managed solely between UPS and U.S. Customs & Border Protection, so we’re unable to intervene or expedite that part of the process. The recent UPS plane crash in Louisville also caused significant, unexpected delays to many international shipments moving through that hub.

    Although the situation was outside our control, we refunded your shipping costs as a gesture of apology, and you're also welcome to return the watch for a full refund should it no longer be required.

    We truly regret that your experience wasn’t what it should have been, and we’re sorry for the disappointment this caused. If there’s anything more we can do, we’re here to help.

    Thank you,
    Stirling Timepieces

    Beoordeeld met 1 van de 5 sterren

    Buyer beware

    Watch was received unable to keep appropriate time. Within a month the second hand became unscrewed within the watch face. Mailed it all the way back to England for repair. Now the movement does not work at all after being left sitting for more than 5 minutes. They will not refund their defective overpriced watches.

    18 november 2025
    Review zonder uitnodiging
    Logo Stirling Timepieces

    Antwoord van Stirling Timepieces

    We’re very sorry to hear about the difficulties you’ve encountered, and we completely understand how frustrating this has been.

    When you reached out about the second hand, we repaired it under warranty. While this issue can occasionally arise from a hand fitting error or an unexpected knock, we’re always here to support our customers and were glad to put this right. We also carried out a complimentary regulation of the movement, and the watch underwent full quality checks and testing before being returned to you.

    Regarding the movement concerns you’re now experiencing, we’re actively working with you to troubleshoot the watch. Automatic movements don’t use batteries and will stop if they aren’t wound or worn regularly, so we’re helping to determine whether this is a usage misunderstanding or a genuine fault. If we find any fault during this process, we’ll provide a free return shipping label and assess the watch under warranty - just as we did previously.

    We’re committed to resolving this and will continue supporting you until everything is fully resolved. If you need anything further in the meantime, please don’t hesitate to reach out.

    Thank you,
    Stirling Timepieces

    Beoordeeld met 5 van de 5 sterren

    Stirling Fraser watch

    I bought the Stirling Fraser watch in black metal with a black rubber strap on 11th November 2025. The whole order process was easy with quick delivery in only a few days. The branded packaging and plastic box it came it was a nice surprise. The watch itself has a solid construction and is of excellent quality. The website pictures really don’t do this watch justice and the Fraser watch has become one of my new favourites. The sharpness of the colours on the dial along with the high quality luminous dial really makes this watch stand out. The only thing to improve is the date window, which is a little small to see in poor light. Overall I would highly recommend.

    11 november 2025
    Review zonder uitnodiging
    Beoordeeld met 3 van de 5 sterren

    Your Website said of the Durrant "The…

    Your Website said of the Durrant "The 42mm DLC coated case encapsulates a dial filled with illuminated markers to make operating at night effortless" The watch barely stays illuminated after 2 hours. I guess it's my mistake. I should have read the fine print and done more research. It's a beautiful watch, but I could not reccomend. I would not have worn it while active. I would have gladly paid more ...

    1 november 2025
    Logo Stirling Timepieces

    Antwoord van Stirling Timepieces

    Thank you for taking the time to share your feedback, and we're sorry to hear that the lume performance didn’t meet your expectations.

    Our watches use Super-LumiNova, the same luminous material widely used throughout the watch industry. It needs to be charged to produce its glow, and while the strongest brightness naturally fades after the first hour, it should still provide several hours of visibility in low-light conditions.

    We apologise that this wasn’t clearer in advance and that your experience didn’t match what you were hoping for. If there’s anything we can do to help or if you’d like to discuss this further, don't hesitate to get in touch.

    Thank you,
    The Stirling Team

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