We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Outstanding service from Stocalfe Handled my recent no-fault RTC quickly and professionally. From first contact with Simon reporting RTC who organised recovery of vehicle to my claim handler Luke and... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Following another driver hitting our car in a car park Stocalfe Response were just brilliant. Our advisor Lewis dealt with everything and took the stress out of the situation from start to fin... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The whole process was streamlined and made me feel at ease, during a stressful time. Rebekka was brilliant and kept me informed at every point, we spoke to a lovely lady called Amber this morning who... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Extremely professional staff during every encounter I have had. Kept the process swift and easy with minimal disruption. Rebekkah has been amazing from the onset, very friendly and calm in her demeano... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Ongevallenverzekeringsmaatschappij

Geschreven door het bedrijf

Stocalfe Response is an established provider of Credit and Intervention Hire to motorists and commercial fleets involved in road traffic accidents. From Recovery, Repairs, Replacement Vehicles and Personal Injuries, we're a one-stop-shop when it comes to accident management. We promise we'll make it a seamless, stress-free experience and get you back on the road in no time.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

167 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,6

Alle reviews

(167)

45 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Excellent service from start to finish

Excellent service from start to finish. . Kept me informed all the way through the claim. It was all sorted in less than 3 weeks.
Would highly recommend.

12 december 2024
Review zonder uitnodiging
Logo Stocalfe Response

Antwoord van Stocalfe Response

Hi Tracey,
Thank you very much for leaving us a 5 star review, we appreciated your feedback.
Best wishes,
Stocalfe Response

Beoordeeld met 5 van de 5 sterren

Thankyou Edward

Thankyou Edward
The whole experience with your business worked perfectly
Thanks to all invoved
Regards
Pete S

10 december 2024
Review zonder uitnodiging
Logo Stocalfe Response

Antwoord van Stocalfe Response

Hi Pete,
We will be sure to pass on your feedback to Edward.
Thank you,
Stocalfe Response

Beoordeeld met 5 van de 5 sterren

Luke is extremely efficient with good…

Luke is extremely efficient with good communication skills

19 november 2024
Logo Stocalfe Response

Antwoord van Stocalfe Response

Hi James,
We really appreciate you taking the time to leave us a 5 star review and have passed on your comments to Luke thank you.
Best wishes,
Stocalfe Response

Beoordeeld met 5 van de 5 sterren

The whole process was very fast and the…

The whole process was very fast and the people who dealt with my case seemed very experienced.

19 november 2024
Logo Stocalfe Response

Antwoord van Stocalfe Response

Hi Linda,
Thank you for taking the time to leave us a 5 star review.
Best wishes,
Stocalfe Response

Beoordeeld met 5 van de 5 sterren

No fault claim .

I recently used stocalfe response to help me with a no fault claim . I dealt mainly with Lewis Broomhall and between them they have given me great service and advice. My claim was sorted out quite quickly and they got me a decent hire car while this was on going. I would like to add , that even though I have been paid out, I am still able to email or call Lewis for advice and more correspondence to parties involved with my claim. A great and efficient service. Thank you . Mr Patrick j Clifford

9 september 2024
Review zonder uitnodiging
Logo Stocalfe Response

Antwoord van Stocalfe Response

Hello Patrick,
Thank you very much for leaving us a 5 star review. We will certainly pass on your feedback to Lewis who I am sure will really appreciate it.
All the best,
Stocalfe Response

Beoordeeld met 5 van de 5 sterren

Lewis Broomhall

Excellent service throughout my no fault claim, Lewis Broomhall was very helpful throughout the process.

21 oktober 2024
Review zonder uitnodiging
Logo Stocalfe Response

Antwoord van Stocalfe Response

Hello Adam,
Thank you for leaving us a 5 star review. We will be certain to pass on your comments to Lewis.
Much appreciated,
Stocalfe Response

Beoordeeld met 5 van de 5 sterren

Great communication

3 oktober 2024
Logo Stocalfe Response

Antwoord van Stocalfe Response

Hello Andrew,
Thank you for leaving us a 5 star review. We appreciate you taking the time.
Many thanks,
Stocalfe Response

Beoordeeld met 5 van de 5 sterren

The Customer Service Department

The Customer Service Department, especially Lewis was fantastic in handling my case. Their professionalism and communication skills were just perfect. Their proactiveness and instant responses helped to make everything move seamlessly. Well done Team

6 september 2024
Review zonder uitnodiging
Logo Stocalfe Response

Antwoord van Stocalfe Response

Hello Zebron,
Thanks for taking the time to leave us such a great review.
We will pass on your compliments to Lewis, who will certainly appreciate it!
All the best,
Stocalfe Response

Beoordeeld met 5 van de 5 sterren

Would just like to say how professional…

Would just like to say how professional Lewis broomhall was after a non fault accident he made the situation easier to deal with, he is a credit to your business many thanks Lewis

2 oktober 2024
Review zonder uitnodiging
Logo Stocalfe Response

Antwoord van Stocalfe Response

Hello Christopher,
Thank you leaving us a 5 star review. We will be sure to pass on your compliments to Lews who will greatly appreciate it.
Best wishes,
Stocalfe Response

Beoordeeld met 5 van de 5 sterren

Absolutely brilliant can't fault the…

Absolutely brilliant can't fault the team.
Lewis especially who has handled everything and has gone above and beyond..
Very recommended 👌..

30 september 2024
Review zonder uitnodiging
Logo Stocalfe Response

Antwoord van Stocalfe Response

Hello Christopher,
Thank you very much for writing us such a great review!
We are pleased to hear that Lewis has been helpful and we will be sure to pass on your feedback to him.
Best wishes,
Stocalfe Response

Beoordeeld met 5 van de 5 sterren

Great service .fast and helpful .took…

Great service .fast and helpful .took the stress out of the accident.and helped me to cary on with my everyday life.

14 september 2024
Review zonder uitnodiging
Logo Stocalfe Response

Antwoord van Stocalfe Response

Hello Mark,
Thank you very much for leaving us a 5 star review and positive feedback. It is greatly appreciated.
Best wishes,
Stocalfe Response

Beoordeeld met 5 van de 5 sterren

Fantastic Team

I got in contact with Stocalfe after someone went into the side of my vehicle and the team were absolutely amazing at talking me through the process of what happens next and supplied me with a hire car, which was a dream to drive! I mostly spoke with Lewis Broomhall, who was great at keeping in contact with me with updates throughout the ordeal. Fantastic team, can not fault them.

24 september 2024
Review zonder uitnodiging
Logo Stocalfe Response

Antwoord van Stocalfe Response

Hello Ingrid,
Thanks for taking the time to leave us a 5 star review!
We will pass on your comments to Lewis who I am sure will greatly appreciate it.
All the best,
Stocalfe Response

Beoordeeld met 1 van de 5 sterren

HORRIFIC is the only word I can use to…

HORRIFIC is the only word I can use to describe this company DO NOT USE THEM!!!
They led me to believe that they were my insurance company! And I was in a non fault accident and they are trying to get money from me as the third party won’t pay for the hire vehicle they are absolutely horrific and vile sent me to a debt collector for £8,000+

HORRIFIC DO NOT USE THEM

17 oktober 2023
Review zonder uitnodiging
Logo Stocalfe Response

Antwoord van Stocalfe Response

Hello,
Thank you for providing us with your feedback. We have requested further information from you to gain an understanding into your issue raised and ideally provide a resolution but haven't yet received a response.
We also cannot find you in any of your records on our systems.
Please can you provide us with your email and claim reference and we can seek to resolve your complaint?
Best regards,
Stocalfe Response

Beoordeeld met 5 van de 5 sterren

They are very efficient and talk you…

They are very efficient and talk you through the whole process , answering any questions you may have . All in all I couldn’t of asked for a better service , very helpful.

13 augustus 2024
Logo Stocalfe Response

Antwoord van Stocalfe Response

Hello,
Thanks for taking the time to leave us a 5 star review, we really appreciate it.
Best wishes,
Stocalfe Response

Beoordeeld met 5 van de 5 sterren

My car was in an accident and I was…

My car was in an accident and I was supported by Lewis Broomhall during the time that my car was getting fixed. They really helped me and ensured I had the smoothest process! I will recommend anytime and any day.

1 augustus 2024
Review zonder uitnodiging
Logo Stocalfe Response

Antwoord van Stocalfe Response

Hello Esther,
Thank you for leaving us a 5 star review. We will be sure to pass on your feedback to Lewis who will greatly appreciate it.
Best wishes,
Stocalfe Response

Beoordeeld met 5 van de 5 sterren

Following a collision with my car…

Following a collision with my car Stocalfe (Luke Jackson) was very responsive and helpful in sorting out replacement hire car, getting my car recovered, repaired and back on the road quickly. Many thanks!

23 mei 2024
Review zonder uitnodiging
Logo Stocalfe Response

Antwoord van Stocalfe Response

Hi Tim,
Thank you for leaving us a 5 star review. We will pass on your comments to Luke.
Much appreciated,
Stocalfe Response

Beoordeeld met 5 van de 5 sterren

Luke Jackson from Stocalfe Response was…

Luke Jackson from Stocalfe Response was very easy and polite to deal with. We all hope that we won't need to use our insurance, but when you do, you only hope to get someone like look at the other end.

22 mei 2024
Review zonder uitnodiging
Logo Stocalfe Response

Antwoord van Stocalfe Response

Hi Lee,
Thank you for leaving us a great review. We will pass on your comments to Luke who I am sure will greatly appreciate it.
Many thanks,
Stocalfe Response

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer