Storage Giant - Self Storage Reviews 

Alex was super helpful and friendly. Explained everything very clearly!

Great customer service. Very clean lock up. Efficient, easy to use and most important secure. Hadn't used a Lock Up before and would definitely use again if need be. I wouldn't hesitate to recommend. Friendly, professional staff, in particular Alex who I seen this morning when I checked out. Very understanding in the stresses of house moving. Thank you Alex and Team

Phill was very helpful sorting my code out for the door as I been 3 times and the code would not work and he was very friendly and represented the company very well.

From the initial enquiry to arranging the items into storage, it has been very straightforward and easy to do. Michael helped us through every step and made sure we were comfortable with the choices we made. He was very friendly, helpful and professional which gave us confidence that we had chosen the best option. The unit is clean and well maintained. Having the trolleys and lift there has made it so easy to get our items into the unit.
I would definitely recommend Storage Giant and Michael to anyone looking for the best option around.

The units are very spacious and clean. Staff are helpful, friendly and are always willing to help you. Plenty of choice, ease of access and secure. Special thanks to Simon for booking the unit, excellent customer service and explained everything to us.

Helpful, friendly and efficient great service

Had a great experience talking to the worker on the phone Simon Powell who made information very clear to me, he was also very positive and kind which did also help.

Vinh provided an excellent service, unit and facilities very good, clean and easy to use.

I have booked a 75 sq ft storage unit at Storage Giant Swansea and I was impressed with the service so far.

My enquiry was handled by Simon Powell, who was very helpful, polite and professional. He took the time to explain everything clearly, answered all my questions, and made the whole booking process very straightforward and stress-free.

I am also pleased with the excellent introductory discount for the first 12 weeks, and the fact that I only needed to pay a £10 deposit to reserve the unit made it even easier to book with confidence.

Michael and Alex where both a great help and gave excellent service.Alex with the initial enquiry and booking and Michael for the finalising and showing me around .
Thank you

Reviewed very easy clear service from Simon who was lovley!

Alice was incredibly helpful with our unit especially as we were close to the time of needing to either move our stuff or extend our unit. Highly recommend customers ask to deal with Alice, she made it all so easy and stress free.

Really fast and easy. Simon from the Cardiff branch was friendly and knowledgeable, he took me through all the steps and information that I need to know. The storage is really well priced as well. Great offer for students!!!

Great service and team in Brislington. Vinh and James were very helpful! Will use again in the future.

From day 1 of using Storage Giant, Bridgend we felt we made the right decision. The facility is well laid out, clean and super modern. We had a guided tour of the faculty before hand to ensure we made the right choice of unit. The unit we had was sufficient for our items and had easy access. We even bought storage boxes, packing roll and tape, another great service they provid on site. At all times during our constant back and forth we had excellent customer relations nothing was to much trouble, essentially if we forgot our keys, which was often. We would like to mention Courtney & Mike who are a credit to the company, without their involvement we would not have kept the unit for so long. Thank you for a great facility and service all

Alex from Swansea was an absolute gentlemen and provided amazing service.

Alex made the experience very memorable and explained the entire process very clear and well. Would highly recommend

When I contacted storage giant, I don't know what storage unit i needed, after speaking with paul and other stuff members, I felt at ease and knew I am in good hands, and the prices are affordable.Good communication my property is in safe secure facility. Supportive and friendly and understanding.

Very friendly and efficient. Signed all the paperwork and Paul was absolutely lovely and helpful with helping with my university storage. Cannot fault them

Warren at Stoke branch explained everything really clearly to us and was also very helpful in choosing the size of our unit and the length of contract we would need - great service