Storage Giant - Self Storage Reviews 

Maya was extremely helpful with all the information at reception and had a positive attitude

It started with a phone call and I spoke with a chap called Ducan who was brilliant at listening to my needs and gave my useful and informative information. When I went into book my storage I was greeted by Duncan and Helen Anderson with a big warm welcome and a big smile. Duncan showed me the storage space and then Helen proceeded to go through all the paperwork etc. All in all they were very professional with a nice friendly presentation. They are both a true credit and an asset to your company.

Rikkey Kasilingam was excellent and provided outstanding customer service. I was contacted within minutes of my online inquiry he was pleasant no pressure but very interested in my needs and offered several options. As my position was influx he said he would call me back in 2 weeks and he called exactly when he said he would. I didn't secure a unit at this time because another free option arose - however I would definitely use this company especially this agent should I have any storage needs. Bravo

Great service from Alex. Very quick and easy to set up our unit registration and he was super friendly.

Well , im on benefits and reserved the unit in the ground floor . However , it was on the 1st on arrival therefore the removal company charged me an extra £25 for being in the 1st floor . Great experience, urm no.. it was Rhys that I dealt with and no empathy was shown at all .

Had a great experience, Alex was very friendly and accommodating

Super helpful with the team. Mike was easy to talk to and explained the whole process on an extremely hot day. Thank you all

Friendly service from Alex at the Swansea unit, Alex and his colleague was really helpful in helping us filling out the necessary information and show us how to use the locks. Would recommend if you're looking for a safe place to keep you items

Ross, was very helpful and patient with us in helping us secure the right unit for our needs. Nice guy too!

literally super helpful and friendly, helped me out majorly. thank youuu xo

Paul and Michael were both great for my move in date, I’ve used storage giant last year with a private unit. This year I used the student shared space. Both guys were very friendly and helpful with moving my items and sorting out the paperwork. Can’t recommend them enough for customer service 👍

Does what it says on the tin. Jordan was very helpful and made sure that the unit we rented was the perfect size and he was also very clear on the payment details and cancellation options etc. Highly recommended, make sure to ask for Jordan.

Excellent customer service. Will was very clear and made this process as simple as possible for me. Highly recommend and thank you very much Will (Newport).

The staff name Brad was very friendly and explained all the information very comprehensively.

Excellent customer service by Ross at the Cardiff branch. Very friendly and helpful, answering all our questions or queries. Would highly recommend storing items here.

really friendly staff here, very welcoming and helpful. amazing hospitality from mark, johnny, and brad. 10/10

Phil very helpful and always puts a smile on my face

Dean and Simon were very helpful.
Great service, always friendly, I recommend using this company.

Simon Powell was really helpful and made me feel stressed and anxious while booking my storage space. He was very patient with me and talked me through the steps and everything needed to complete the process and he did it calmly.

Nottingham Cyan Close Netherfield

I am absolutely over the moon with the service that was provided by Michelle C. I have used a different storage company before but never this company and I was weary about a different one. I’m so glad I came here and met Michelle because she showed me a couple of units so I could gauge the size that I would need to store my items.
She offered me discount and explained things throughly to me.
She was patient and had a wicked sense of humour and we had a good laugh, she cheered me up as I’ve been going through a difficult time.
She gave me the details of a removal company which I used, they were cheap and reliable and everything went smoothly.
I couldn’t have asked for more.
I highly recommend this company, I’m glad I came here and items are stored here long term 😊👌
Thank you Michelle for your patience and your dedication 👌😊