Store Geekvape Reviews 302

Placed an order Nov 4; still waiting. No updates or notice explaining delay in fulfillment.

I got my order with no drama

You have the product I need and were responsive. Thank you! I'll be back.

Beware Ordering from this site! I made a purchase “Not Pre-Order” and expected my purchase to arrive in 5 to 10 business days! My Purchase date was September 02 2025! Nothing was mentioned about preorder or out of stock for my purchase at time of Order. No mention on site at all that items were out of stock anywhere. The site processed my order and said shipping would be 1 to 5 days…Anyways I contacted Customer Service via Chat and Email inquiring where my order was on the 10th day after giving a few extra days for the process. I wasnt answered within 3 days so I sent another message and finally was answered 2 days later A total of 15 days without any correspondence from Geek Vape. Needless to say….they replied that the items were out of stock and should have stock back in at end of October Beginning of November. I contacted back end of October…With my Order # and it took 1 week for response and was then told through email and chat that it was a preorder purchase and should be in stock late end of October to mid November and they were waiting for Manufacture to catch up on back orders to fulfilled the out of stock items in WAREHOUSE. So I waited again and Contacted mid November and was replied 1 week later after 3 more chat messages and 2 more emails that….Half the order was in WAREHOUSE and they wanted me to wait until Mid to end of December to ship whole order or change the out of stock item to something else which I did not want to do but if I wanted to have half the purchased items sent now that they would charge an extra $5 to ship the out of stock item late if I didn’t want to wait.They asked for me to respond to the message as soon as possible with what I wanted to do about the order…Fair enough I figured…So I responded to the message to go ahead and send what they have available in WAREHOUSE now and I’ll wait for other item or they can refund me the amount and to ship the other item at NoCharge..(because they wanted to charge an additional $5 If I didn’t want to wait for whole order and only wanted partial order! Needless to say…. I responded on Saturday and again on Sunday of this week December 01 2025 via email and chat….to go ahead and ship what they have now and send other item later at no cost or refund for the other item….As of December 04 2025 I still have not heard back from my last reply to their message….I may also say…I am a very patient person and understand out of stock items…but seriously though…..I ordered on September 02 2025 and it’s now December 04 2025 and nothing yet…I basically Ordered a fair priced Digi Q Vista Vape and a couple of refill cartridges to go with it. Anyways…I’m about to call it quits…I’ve read other reviews here and I’m starting to believe that the Customers that say,”Everything is good and everything went fine are posted by Employees or made up accounts and I’ll tell you why…It’s because Geek Vape won’t respond to negative comments with any apologies. From what I’ve read they only reply to Good reviews. If you’re thinking about Purchasing anything from this site…Beware of doing so..I think it’s a scam at this point and I’m sure you will find my Review very useful! Good Luck and remember…Most people will just move on and not say much…But with reviews like this maybe others won’t go through such Negative Experiences as I have..Take care and Beware!!! One more thing…I’ll let you know an Update on my situation as soon as I can so as of December 04 2025 I’ve not yet received my order and have been given the runaround since September 02 2025…

I have ordered from Geekvape store for a few years and the only reason I didn’t give give stars is it takes a bit to get the merchandise.

Ordered 3 packs of coils got a great price for them. They arrived perfect condition and pretty fast too. Love the automatic tracking updates. I will be ordering geek vape for all my taping needs.

Not all products are kept on hand which can delay arrival of shipment. Communication about this is good, so 4 stars it is.

I still haven't received my merchandise

I received my product quickly it was exactly what I ordered

Terrible customer service. I’ll be switching brands after 10+ years.

Awesome people.

Great products, great service and great pricing!

They communicate with updates concerning status of your order and shipping.

Good pricing on a hard to find product. Ordering was easy. Gave it 4/5 because processing, shipping and handling took longer than I would have expected in 2025.

Easy to navigate, price is quite reasonable and ships relatively fast!

I have bought vapes from you several times. No problems with shipping or products!

Company is slower than dog sh!t with orders. Paid $20 for shipping but they can't get orders out to save their life. Im baffled theyre still in business. Everyone I've talked to tells me they switched brands because of the same issue I'm dealing with. No customer support from them and piss poor shipping times.

I ordered back on Aug 17 it's been almost three or so months and I still do not have my item.

First they had a holiday going on, check china and there is no holiday, then they say it'll be late in the month,then the next month, and the month after. Do not order here. They are scammers.