Stormbrew Reviews 3.328

Pods ordered, never arrived despite saying it was delivered, company not interested, they seem to charge me for a non delivery, customer service toxic

Only just placed my order what an amazing company it was shipped so quickly will deffo be ordering again thankyou so much

Fantastic service. Great prices. Will use again. Customer service is second to none especially Tammy.

If you're planning to work for this company you must remember. You work All bank holidays, no Christmas bonus, and overtime is paid at the normal rate. They say they want you to go above and beyond, but give nothing in return.
I was rushing to catch my bus when I overheard my manager say that "few minutes would kill him," despite me coming in early every day for few months.
On Easter bank holiday, not even a single chocolate egg for the workers. During the winter, it's freezing cold, and on hot days, it’s unbearably hot.

They had everything I wanted and cheaper than anywhere else. Ordered 1pm and it came 24hrs later. Best people to get pods from

Normally order Lavazza A Mio Modo pods from Amazon….My first order from Stormbrew excellent website, more choice, ordered and delivered the next day, better price even with delivery, well packed,will be my go to supplier in future.

My first time of ordering and amazing. Email correspondence was so quick,order placed,and mailed straight away, received by royal mail. Will be ordering again, unfortunately out of stock at the moment. Highly recommend

Great coffee, ease of online ordering and delivery prompt with a good delivery service from Royal Mail.

First order for Monin Syrups and beans. What can say order placed at a competitive price. Everything arrived the next day. Wow excellent all round service.

I order Stormbrew every month because I go through a lot of Dolce Gusto pods, and they’ve never let me down. What really impresses me is that every single time I place an order, I get a dispatch email within 2 hours and I’m not exaggerating. Their speed and reliability are incredible, and it gives me so much peace of mind knowing I’ll never run out of pods. The quality of the pods is always consistent, and the whole process is seamless from start to finish. I highly recommend Stormbrew to anyone who loves their coffee and wants a hassle free way to stock up, they’ll always be my go to company for Dolce Gusto pods.

Absolutely first class service.
Not only very competitive prices, but delivery within two or three days.
Just brilliant.

Brilliant Customer Service as always. Ordered and Received withing 24 hrs. Used to always buy my Senseo coffee bags from Amazon, but no longer

Wow,brilliant. My first order and so impressed
Fast delivery,beautifully packaged,great price. Will definitely order again. Well done 10/10

Following an order via Amazon I was informed that my item was undeliverable. I contacted the seller both directly and via Amazon. I was told the matter was being "investigated" and have heard nothing further from them. I asked for a refund, but nothing has happened. I am disappointed at the lack of customer engagement and information. My item couldn't be delivered; it should be a simple matter of refunding me. I shouldn't have to be kept waiting with no updates as to what is happening. I shall not be purchasing from Stormbrew again. Terrible customer service.

I've been regularly ordering from Stormbrew since 2022 however when I went to place my latest order their website stated that the order can't be shipped to my address and wouldn't let me place the order.
When I contacted Stormbrew they said it was because they had started using Amazon Couriers instead of Royal Mail and told me to try place the order and they would change it to Royal Mail delivery.
I explained to them again that their website would not let me place the order but I've heard nothing more from them.
Luckily I've managed to find an alternative supplier that is cheaper!
Avoid Stormbrew and buy elsewhere!

Purchased some descaling tablets for my coffee machine, the quality is terrible and they don't do the job there supposed to and leave loads of white flakes in the water, seller wasn't intrested and didn't offer any solution, very disappointed and would not use again

Applied to a job at Stormbrew a few months ago, seemed like it would be a great role. Received no acknowledgement or response whatsoever despite taking the time to apply. This does not seem professional at all. I think they should lead by example and at least tell applicants if they are unsuccessful. To hear nothing at all was disappointing.

My go to for Lavazza Modo Mio coffee pods. Ive ordered from the website and from Amazon always fast delivery and a good price. Thank

Order SB41523

Got my order wrong. Despite 8 emails to Stormbrew
( all ignored ) this has still not been resolved. There is no contact number anywhere so you can't call.

So if your order is correct then you're okay. If it's incorrect then Good Luck because they won't respond.

They will probably respond to this review by saying they have no trace of my order or emails. Don't believe it.

Non existent Customer Service

Laughable and predictable reply.

Thought I’d give them a gamble because I’ve never heard of them and glad I did put me Tassimo order in on Wednesday and delivered buy Friday there prices are much cheaper than Tassimo and other company’s will defo be using these in the future she’ll
Of a lot cheaper than shops as well