Just wanted to leave a review to thank the customer service team. We received a loungefly bag but accidentally the strap holder had been stitched on the wrong way, and it was slightly damaged in place... Toon meer
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Lees wat reviewers zeggen
I purchased 2 x Barbie 'make your own dreamhouse' by bladez toys, they were on sale so as a collector I purchased one to build up and customise and one to keep in the box. I received regular em... Toon meer
Bedrijf heeft geantwoord
Excellent services, when I placed this order I panicked slightly because I hadn’t checked the company on Trust Pilot. I thought my order was going to come from far flung places lol. But no, I got... Toon meer
Bedrijf heeft geantwoord
Ordered a pool, while going to build I soon realised it was missing the support legs. Contacted the company and I was swiftly offered a refund, received within a few days. Can’t fault company I will o... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Here at Striaght2you we want too make sure our customers have the best experience possible. We aim to offer the best service, price and products online from a company that values their customer’s experience. With 15 years experience, we aim to stock trend led products with the addition of large license. Such as Peppa Pig, Paw Patrol & Harry Potter to name a few. We offer products for all ages and budgets with delivery all year round.
Contactgegevens
Lancashire Way, PR2 5PB, Preston, Verenigd Koninkrijk
- Sales@straight2you.co.uk
- straight2you.co.uk
4,8
Uitstekend
127 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellent customer service
2 maart 2024
Antwoord van Straight2You
Hi Roger,
Thanks for your positive review. We're happy that we were able to fulfil your request to your satisfaction and hope to see you again soon.
Regards,
Straight2You
Very good service.
3 februari 2024
Antwoord van Straight2You
Hi Terry,
Thanks for shopping with us. We're glad to hear that you've enjoyed our service and hope to see you again soon!
Regards,
Straight2You
arrived on time and in fab condition…
arrived on time and in fab condition would use again deffo
2 februari 2024
Antwoord van Straight2You
Hi Jane,
Thank you for shopping with us. We're delighted to hear that you're happy with your product and hope to see you again soon.
Regards,
Straight2You
Excellent service and delivery 🚚 would…
Excellent service and delivery 🚚 would definitely recommend thank you
6 februari 2024
Review zonder uitnodiging
Antwoord van Straight2You
Hi,
Thanks for shopping with us. We hope to see you again soon!
Regards,
Straight2You
This was my first time ordering from…
This was my first time ordering from Straight2you and have been pleasantly surprised. Have been kept up to date on order details and item arrived promptly. I would not hesitate to recommend Straight2you to anyone.
2 februari 2024
Antwoord van Straight2You
Hi Amanda,
Thanks for shopping with us. We're happy to hear that you've enjoyed your experience. We hope to see you again soon.
Regards,
Straight2You
Antwoord van Straight2You
Hi Rhian,
Thanks for the positive review, we're glad to hear you've had a positive experience.
Regards,
Straight2You
Great prices and a good range of stock
31 januari 2024
Antwoord van Straight2You
Hi Paul,
Thanks for shopping with us and the positive review.
Regards,
Straight2You
Antwoord van Straight2You
Hi Jacqueline,
We're happy to hear you've had a positive experience with us and hope to see you again soon.
Regards,
Straight2You
Heli Hansen long coat
Excellent range, great price on the coat I purchased. Really good customer service. Would 100% recomend
31 december 2023
Antwoord van Straight2You
Hi Anita,
Thank you for shopping with us and your 5* review. We hope to see you again soon!
Regards,
Straight2You
Very speedy delivery very happy with…
Very speedy delivery very happy with the product.
31 december 2023
Antwoord van Straight2You
Hi Daniel,
Thanks for shopping with us. We're happy to hear that you're happy with our service. We hope to see you again soon!
Regards,
Straight2You
Good product fast delivery
29 december 2023
Antwoord van Straight2You
Hi Mark,
Thanks for shopping with us. We're happy to hear you had a positive experience.
Regards,
Straight2You
Ordered item waited two weeks nothing…
Ordered item waited two weeks nothing arrived and no email so checked bank they returned the money but no message as to telling me this so I could get one somewhere else. Poor customer service only gave a two as they returned my money so at least I got that
28 december 2023
Antwoord van Straight2You
Hi Denise,
We're sorry to hear that you're unhappy with your experience. We have come up against some stocking issues over the busy Christmas/New Year period and were unable to send this item to you. We emailed you on the 4th January, exactly one week after you ordered, to explain this, apologise for the inconvenience and issue a refund.
We again apologise for the delay and hope this won't put you off shopping with us in the future.
Regards,
Straight2You
Excellent services plus FREE gift
Excellent services, when I placed this order I panicked slightly because I hadn’t checked the company on Trust Pilot. I thought my order was going to come from far flung places lol.
But no, I got an email straight away and could track my order on Royal Mail it arrived in a couple of days.
Perfect present for me 4 year old grandson and a pack of playing cards FREE (yes free, that makes a flippin change.
Thanks Straight 2 You I will most definitely buy again x
13 januari 2024
Review zonder uitnodiging
Antwoord van Straight2You
Hi Sue,
Thank you shopping with us. We're happy to hear that you're satisfied with your experience with us and we hope to see you again soon!
Kind regards,
Straight2You
Really pleased with my purchse
1 januari 2024
Best price and delivery
Found the best price for what I was looking for. Super quick delivery and plenty of updates.
28 december 2023
Antwoord van Straight2You
Hi Philip,
We're happy to hear that you've had a positive experience on our website. Thank you for your order.
Regards,
Straight2You
Excellent value
Excellent value
Must hat very good quality and price delivered on time - what more is there to say
24 november 2023
Antwoord van Straight2You
Hi Mike,
We're glad you're enjoying your product. Thanks for shopping with us.
Regards,
Straight2You
Great item
Great item, my son will love it. Easy to order, best price I found on the internet and sent quickly.
26 november 2023
Antwoord van Straight2You
Hi Tony,
We're glad to hear that you're happy with your purchase. Thank you for shopping with us!
I didnt receive my item
31 oktober 2023
Antwoord van Straight2You
Hi Elaine, our tracking system indicates that your item was delivered on the 6th November. We have checked, and there is also a photograph provided by Royal Mail that shows the parcel was handed to a person at your address. Please do let us know if you need any further information, but to note, all our items are sent tracked. This means that while they do not require a signature, Royal Mail will photograph the parcel being received at the door, and provide the GPS details. Thank you.
Really terrific customer service
25 oktober 2023
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