StrapsCo.com Reviews 344

The ease of returning and exchanging watch bands. I would definitely buy from StrapsCo.

Ordered some straps for my dive computer, was supposed to arrive in upto 10 working days. After 15 I emailed them, 3days later got a response that I should was 20.after 30 emailed them and they said they would send again, asked for express as I needed them 15days ago already. They said no, been 10days and still haven't left the state.
Might up my review if they actually arrive and the quality is there.

Great service, great communication. I will shop again with SrapsCo.com! Bravo!

Nice selection and easy to communicate with

Received bands that would not slot into my Apple Watch correctly. StrapsCo refused to do a return without making me pay for the shipping even though their products were defective.

Very good quality - item received was as pictured and described. It suited the watch perfectly. It was also a good length for larger wrists which i harder to find. All the info I needed was on the website. Easy to purchase, well informed on shipping etc. Came nicely packaged with all the parts I would need. Very satisfied, having ordered straps from other businesses.

Same great service and attention to details I always get from StrapsCo.
Very happy when I see the package in my mailbox. Keep up the good work.

Company was very responsive! Great customer service!

Ordered 2 straps and a couple of adapters to use them on my new Pixel Watch 4. The adapters fit, mostly, they get the job done but leave a bit to be desired. The unpadded leather strap I ordered looks great but for some reason is almost too thick for its own buckle and requires me to force it on. They don't accept returns for leather straps unless it's still packaged and unworn. The other strap I order, a metal strap, was still too large for me even after I tried removing all the optional links. I asked for a refund, but they refused to cover the label/shipping because my purchase was part of a "buy two get one" promo... that I did not benefit from, since I bought 2 and got only 2. And for that same reason, they also refused me a refund instead offering just an exchange. Left a bad taste in my mouth, there are plenty of other watch strap companies out there to be dealing with obviously marked-up junk made in china with horrible customer service.

Speedy response and resolution was provided by customer service. Awesome customer service!!

I’m very happy with my straps. Customer service was very good.

The strap I ordered was great quality. I needed to exchange it for my mistake. I accidentally ordered the wrong one and returning the band to exchange it for the right size was very easy and the band looks great!

There are so many choices. I love the searching process. You can look through the collection or limit your choice to one style only. Good service!

Great quality and so many possibilities! You've created a monster.

Received quickly as presented and adjusted for a special order! Very pleased

Not a great product.
I bought replacement straps for my Garmin watch. I got the straps, but they are poor quality: The clips to put them on or take them off are sticky and do not move like the original straps. Also, after 45 days, the screws that connect the straps with the clips are rusted!

Problem was resolved instantly. Great customer service and equally great selection of amazing watch straps and bracelets.

I needed a new band for my submariner and I heard really good things about StrapsCo when I research. Placed the order and it came quick and was easy to put on. I just ordered another for my Apple Watch. Five stars !